Konkus Marble & Granite
3737 Zane Trace Dr, Columbus, OH 43228, USA
Columbus Granite Reviews
Columbus Granite consistently receives high praise for its customer service, installation quality, and efficient processes. Potential customers are drawn to the company's professionalism, quick response times, and ability to accommodate unique project needs like uncommon sizes or specific material choices. While granite and quartz are frequently mentioned materials, the selection process sometimes involves collaboration with other suppliers if exact pieces are unavailable, leading to mixed experiences regarding delivery timelines with third parties. Positive reviews highlight expertise, prompt communication, clean installations, and stain resistance in some products like quartz, though some negative experiences arise from secondary sourcing.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Granite and quartz are the most prominently mentioned materials, with granite being frequently recommended based on reviewer experiences.
How is the quality rated?
Excellent
What is the typical response time?
While positive reviews express appreciation for quick responses, they also implicitly contrast with experiences of delays from other companies, implying Columbus Granite generally meets reasonable expectations compared to competitors.
What are common complaints?
A very limited number of reviews (one) cite an issue directly related to the company's delivery from another supplier if an exact piece wasn't on-site beforehand, albeit in the context of a referral requiring two sources. Another review mentions that a previous contractor's process forced a less than ideal resolution, but this was outside Columbus Granite's control. One review called out staining issues inherent in their chosen quartz product.
What warranties are offered?
No specific information about warranties or guarantees provided by Columbus Granite is mentioned in the reviews.
How is customer service rated?
Good
What about pricing?
Positive feedback characterizes the pricing as fair, investor-friendly, and offering value.
Any care tips mentioned?
One review mentions that careful installation was crucial for quartz to avoid scratches or damages on cabinets and walls.
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Konkus Marble & Granite
3737 Zane Trace Dr, Columbus, OH 43228, USA