Distinctive Countertops & Kitchens

(4.7)
466 reviews

Distinctive Countertops & Kitchens Reviews

These reviews highlight a generally positive experience with Distinctive Kitchen & Bath, focusing on high-quality installation, professionally conducted work, and customer satisfaction, primarily involving quartz countertops and backsplash. While many praise the installation teams and overall quality, a few reviews mention minor issues such as potential installation damage, scheduling delays, and defective materials, though some of these appear to have been resolved. The business is noted for customer service, though one review presents a negative experience that was addressed. Care instructions show limited mentions.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Backsplash

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Installation damage/appliance denting (acknowledged by company),Scheduling delays/delayed projects (especially initial setup/material ordering),Incorrect/defective materials or products delivered,Subpar work by a subcontractor (Holmes/Carter Lumber),Denial of installation damage despite evidence

🛡️What warranties are offered?

Quartz warranty (typically 10 years, sometimes extended for custom work)

👥How is customer service rated?

Excellent

💰What about pricing?

Positive, noted as competitive

🔧Any care tips mentioned?

Minimal mentions, only one review explicitly included specific instructions

Other Countertop Providers in Columbus

Granite Direct

Granite Direct

(4.9)

6500 Huntley Rd, Columbus, OH 43229, USA

Columbus Granite

Columbus Granite

(5)

2276 Westbrooke Dr k, Columbus, OH 43228, USA