East Coast Granite

(4.8)
67 reviews

East Coast Granite Reviews

Customer reviews predominantly highlight a high level of satisfaction with a company called East Coast Granite, often attributing experiences to an individual named Jacob and his team. The main positive feedback focuses on excellent communication, fair pricing, quick response times, efficient installation, and high-quality craftsmanship, particularly with natural stone materials like granite and marble. Strong recommendations are frequently made. Minor critiques mentioned include Jacob occasionally providing general advice and one instance of a slight project delay.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Marble

How is the quality rated?

Excellent

⏱️What is the typical response time?

Faster than average (e.g., next-day templating, quick site visits, prompt answers via multiple channels)

📝What are common complaints?

Occasional delays (in one instance),Jacob provided initial, general pricing advice which customers sometimes discussed with potential confusion

🛡️What warranties are offered?

Not specifically mentioned in the reviews

👥How is customer service rated?

Excellent

💰What about pricing?

Customers describe the pricing as fair, reasonable, and competitive, sometimes comparing it favorably to major retailers.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in the reviews

Other Countertop Providers in Manhattan

New York Stone

New York Stone

(3.7)

30 W 21st St #1, New York, NY 10010, USA