H B Granite

(4.9)

32 reviews

H B Granite Reviews

Customer reviews highlight a positive overall experience with HB Granite as a countertop supplier. Positive feedback focuses on the speed and quality of installation, professional staff (e.g., Renee, Jimmy, Alissa), and the beauty and durability of their granite and quartz countertops, which are praised for reasonable pricing and reliability (e.g., meeting installation deadlines). Common issues mentioned are not severe but include variable response times and one instance of installation that was delayed compared to expectation. Product materials include granite, quartz, and stone slabs.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,quartz,granite slabs

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Reviews vary significantly; while installation is often completed quickly (e.g., within 2 weeks from measurement, or less than a day for installation), no consistent average is provided. Some reviews imply faster measurement/estimation.

📝What are common complaints?

Not all reviews specify a concern, but minor issues mentioned include installation not being cheaper than quoted, delayed installation possibility, and variable response times (with one reviewer noting a poor response time).

🛡️What warranties are offered?

Warranties or guarantees are not specifically detailed in the reviews. However, 'kept their promise' or similar satisfaction feedback implies implicit quality. In one review, 'he did a 5 star job' might imply a form of satisfaction guarantee relevant to the service performed, rather than a specific product warranty for the quartz countertops.

👥How is customer service rated?

Excellent

💰What about pricing?

Overall positive; reviews consistently mention reasonable, affordable, or quote-driven pricing without significant complaints about cost (e.g., 'reasonable price', 'does charge a little more but you get more', 'highly recommend' for value).

🔧Any care tips mentioned?

Potential water damage from direct sunlight (granite color), Avoid abrasive cleaners, Finish can vary (e.g., polished) affecting maintenance.

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