LaCour Stoneworks

(5)
14 reviews
+1 720-570-0467

LaCour Stoneworks Reviews

Reviews indicate a highly positive experience with LaCour Stoneworks, particularly for soapstone countertops and installations. Customers praise the owner, Anthony LaCour, noting excellent customer service, communication, quality of material and workmanship, and attention to detail. Installation is described as meticulous and responsive. Wait times for custom jobs can be substantial, but responsiveness to customer queries is good. One review mentions a discrepancy in advertised vs. actual material. Basic care instructions are provided. There is no explicit mention of specific warranty periods.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Soapstone,Quartz,Marble

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Customers report significant wait times (up to 9+ weeks) for custom jobs, while responsiveness to individual inquiries was consistently described as good.

📝What are common complaints?

Availability/Lead Times for custom orders/parts can be lengthy (up to 9+ weeks),Shipping processes can involve delays over distance

🛡️What warranties are offered?

No specific warranty periods are explicitly mentioned in the reviews. Durability is noted, with one review mentioning a small chip repair after moving heavy furniture without explicit warranty mention for the damage

👥How is customer service rated?

Excellent

💰What about pricing?

Limited feedback on overall pricing. One review comments on unclear confirmation of pricing before deposit was paid. However, the high-quality service, material, and attention to detail are generally perceived positively without explicit negative pricing commentary beyond that one instance

🔧Any care tips mentioned?

Anthony LaCour provided basic instructions on how to care for the materials along with the product (e.g., specifically mentioned providing a letter with care tips for soapstone).

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