Luxus Marble & Granite

(4.3)
63 reviews
+1 401-709-2356

Luxus Marble & Granite Reviews

Reviews for Luxus Marble & Granite primarily highlight highly positive experiences with customer service and installation quality across various countertop materials like granite, marble, and quartz. Customers frequently mention the helpfulness and knowledge of staff members such as Hillary, Adriane, Hilari, Lori, Nikki, and Kristen, praising their guidance throughout the process. Installation is described as seamless, fast, and professional. Complaints are infrequent but include concerns about customer service from one reviewer and the handling of a post-installation chip issue. The pricing is generally noted as reasonable and competitive.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Positive reviews frequently mention the speed and efficiency of the process but do not quantify an 'average' response time.

📝What are common complaints?

Customer service issues - one review mentions 'terrible' customer service and inability to speak to the owner,Minor damage during or after installation

🛡️What warranties are offered?

Mention of repairing a chipped unit,General assurances of quality (not specific material warranty terms were consistently detailed in positive reviews)

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is consistently described as 'good', 'great', 'promotional', 'competitive', and offering 'good value', though no flat pricing comment was aggregated.

🔧Any care tips mentioned?

No care or maintenance tips for countertops were mentioned in any reviews.

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