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Meta Marble & Granite

(3.9)
42 reviews
+1 206-762-5547

Meta Marble & Granite Reviews

Customer reviews for the countertop supplier are mixed. While some praise the impressive selection of natural stone and exotic materials, as well as the knowledgeable and friendly staff, others highlight issues including rude service, strict return policies, potential quality concerns with certain materials, and instances of miscommunication about products sold.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Natural Stone,Soapstone,Quartzite,Granite,Marble,Dolomite,Travertine

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Generally quick to respond during showroom visits; however, specific instances of service, like slab moving by technicians, had a negative experience described as 'agonizing'.

📝What are common complaints?

Poor customer service attitude,Strict return policies (10 days, 20% restocking fee, no partial returns),Miscommunication or mismatch between product samples/color and actual product sold,Potential for lower quality on lower-priced stones,Damaged tiles not easily returned

🛡️What warranties are offered?

Several reviews mentioned specific limitations or details about warranties or guarantees: Worryingly short, strict return policy mentioned.

👥How is customer service rated?

Mixed

💰What about pricing?

Generally considered good value for money, with some suggesting lower prices correlate with potentially lower quality, and others praising 'great prices'.

🔧Any care tips mentioned?

No specific care or maintenance tips were mentioned in the reviews.

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