Super Stone
12910 Westwood St, Detroit, MI 48223, USA
MGC Granite & Design Reviews
Customer reviews for MGC Granite & Design predominantly highlight positive experiences centered around customer service, product selection, installation quality, and value. The business is frequently recommended for its knowledgeable staff, particularly mentioning Kelly and various technicians. Customers appreciate the helpful guidance in selecting materials like quartz. Delivery is noted as prompt, and installations are described as flawless and precise. While specific pricing details are not uniformly provided, several reviews note fair pricing and good value. Potential gaps include warranties and brand reputation longevity.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
quartz,quartzite
How is the quality rated?
Excellent
What is the typical response time?
Aspects like prompt contact by sales staff and quick responses from management are mentioned. Ease of communication is noted, but average wait times for service calls are not explicitly provided.
What are common complaints?
None explicitly detailed in the positive reviews. One negative scenario involving a competitor's installation is used to highlight the positive MGC experience. Discussions are about choosing materials and initial selection but not about inherent product or service flaws. Delivery delays or errors are not mentioned in the provided positive reviews, though the review from 'MGC Granite did a tremendous job installing our countertops' contrasts with a negative experience elsewhere, suggesting MGC installation is generally good not bad
What warranties are offered?
Unknown (Warranties or service guarantees are not specifically mentioned in the provided positive reviews.)
How is customer service rated?
Excellent
What about pricing?
Reviews frequently mention fair prices, good value for money, and price transparency (e.g., discounts on sale items). Competitive pricing may be considered good value.
Any care tips mentioned?
No care or maintenance tips for countertops are provided in the reviews.
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