Elite Stone Los Angeles Inc.
1724 Aeros Wy, Montebello, CA 90640, USA
MSI Los Angeles Reviews
Customer reviews for this countertop supplier business present a range of experiences, from extremely positive feedback highlighting expertise, variety, and exceptional service to harshly negative comments citing fraud, subpar quality, poor customer service, and high prices. Potential customers considering this business should be aware of the significant variability in customer service quality and the need to verify product quality and details carefully.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz,tile
How is the quality rated?
Excellent,Unknown,Poor
What is the typical response time?
Slow response times were noted in multiple reviews.
What are common complaints?
Fraudulent practices,Substandard product quality,Poor customer service,Issues with communication and responsiveness
What warranties are offered?
Warranties were not prominently discussed in the majority of reviews, though one review mentioned a discrepancy with warranty information for a flooring product.
How is customer service rated?
Varies: Excellent, Poor, and Unknown
What about pricing?
Potential customers mentioned that the company commands premium prices, though service representatives were sometimes accused of not adequately discussing pricing.
Any care tips mentioned?
A few reviewers provided specific care instructions, typically advising against exposure to harsh chemicals or prolonged sunlight without proper sealing, mainly relating to natural stone options.
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