Natural Stone Design LLC

(4.5)
45 reviews
+1 405-216-8400

Natural Stone Design LLC Reviews

Natural Stone Design receives predominantly positive reviews regarding their customer service and installation quality, with praise often directed towards installers Nicholas and Decker and owners Robert and Chris. Potential customers can anticipate excellent quality and service in countertop installation, with materials including quartz, granite, marble, and stainless steel. Delivery schedules and turnaround times are generally respected and quoted accurately.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,marble,stainless steel

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Response times are not frequently detailed beyond positive comments on the promptness of staff and scheduling. Installation timelines can be completed in as few as one day based on quotes, but overall responsiveness to service calls is generally rated as fast.

📝What are common complaints?

Limited data indicates a potential issue with customer service, specifically mentioning a lack of responsiveness and rudeness from a staff member in a single review, making definitive conclusions difficult. No other common complaints are repeatedly brought up.

🛡️What warranties are offered?

No specific warranty details are explicitly mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is frequently noted as fair, great, or very fair, with comments appreciating the value for money during the design and purchasing process.

🔧Any care tips mentioned?

One review included specific advice: Nicholas and Decker recommended applying a sealer to a granite top (or similar natural stone like travertine) to maintain the stone and joints.

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