Opustone Stone &Tile concepts

(4.2)
144 reviews

Opustone Stone &Tile concepts Reviews

Reviews highlight a generally positive experience with Opustone, emphasizing excellent customer service from various sales associates (like David, Emilio, Hector, Vaicel, Mr. Torres, Paco Aleman) across different locations. Praise is frequently directed towards the wide selection of natural stones and the professionalism of the staff. Negative feedback centers on inconsistent customer service, particularly at the front desk and phone support, and mentions of ignoring customers. Pricing and value for money were rarely discussed. Installation quality and care tips are infrequently mentioned in the reviewed comments.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Natural Stone

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Inconsistent customer service (mentioned in a negative review where staff ignored the customer, another critical review mentioning rude front desk/phone service, and general negative feedback about customer service issues)

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Fair

💰What about pricing?

Unknown (no explicit pricing comments found in the provided reviews)

🔧Any care tips mentioned?

Unknown

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