Pietra Granite

(4.6)

65 reviews

Pietra Granite Reviews

Customer reviews for Pietra Granite are predominantly positive, highlighting excellent customer service, knowledgeable staff (notably Cipe, Geraldine, Patty, Sergio, Jesus, Michael, and others), and professional, high-quality installation for materials including granite, quartz, stone, and soapstone. Potential customers praise the overall experience, the staff's helpfulness and communication, the quality of the countertops, and the promptness of both service and installation. The general sentiment indicates high satisfaction with the company.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,stone,soapstone,man-made material

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Quick/Responsive (specific times not detailed, but service calls seem handled promptly)

📝What are common complaints?

Vague pricing information (not always displayed upfront),Limited availability of certain materials or sinks in-house,Initial selection needs refinement

🛡️What warranties are offered?

Defect repair is available, installers likely guarantee workmanship,Guarantees are offered but specifics (duration) are not clearly stated in reviews

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positive, with some appreciation for good value and staff effort to resolve budget issues (e.g., finding alternative solutions); minor complaints about initial pricing vagueness.

🔧Any care tips mentioned?

Reviews by customers highlight the need for proper care for specific materials like granite and quartz (e.g., avoiding certain cleaners or acidic substances, consulting sellers for specifics)

Other Countertop Providers in San Antonio

Pietra Granite

Pietra Granite Reviews

Additional Information