Quality Tile

(4.3)
194 reviews

Quality Tile Reviews

Customer reviews for this countertop supplier highlight a wide range of experiences with the company. Positive feedback frequently praises the extensive selection, knowledgeable and helpful staff (e.g., 'Perry', 'Peter', 'Manny', 'Anthony'), competitive pricing, and high-quality products, particularly tiles and countertops. The store is consistently described as well-stocked and having a good variety of materials. However, the reviews also contain significant criticism, including reports of poor product quality (e.g., tiles breaking after installation), slow response times for customer inquiries and order fulfillment, disorganized staff in some cases, and inconsistent customer service experiences. Potential customers should be aware of these mixed sentiments but are encouraged to engage with specific knowledgeable employees like Anthony or Manny to ensure a positive outcome based on their individual needs.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Tiles,Counters,Ceramic tile,Marble,Slab

How is the quality rated?

Good

⏱️What is the typical response time?

Slow to inconsistent response times for inquiries, order updates, and delivery (e.g., delays of over a week reported)

📝What are common complaints?

Poor product quality (e.g., tiles breaking after installation),Slow or unresponsive customer service,Inconsistent or disorganized staff behavior,Lack of attention or basic knowledge during interactions

🛡️What warranties are offered?

No specific information about warranties or guarantees was mentioned in the reviews.

👥How is customer service rated?

Good

💰What about pricing?

Generally positive, with frequent mentions of competitive, excellent, or super competitive pricing, leading customers to view the value for money as high—some reviews suggest potential for higher prices but stress overall savings.

🔧Any care tips mentioned?

No care or maintenance tips were mentioned in any of the reviews.

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