Solid Surfaces Unlimited, Inc.

(4.5)

27 reviews

Solid Surfaces Unlimited, Inc. Reviews

Customer reviews for Solid Surfaces Unlimited/Countertop mention installation experiences (both positive and negative), specific materials used, response times for service calls, product repairs under warranty, and positive/negative feedback regarding customer service and handling of issues. Common materials mentioned include quartz, granite, marble, and solid surfaces. Complaints focus on installation errors (trimming), site cleanliness, product defects (cracking, discoloration), and delayed initial service. Positive aspects include prompt service (same-day response), knowledgeable staff, clean installation crews, and effective warranty repairs.

Summarized by Grok

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🌳What countertop materials are commonly used?

quartz,solid surfaces,granite,marble

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Typically prompt (mentioned same-day responses for service calls/repairs, and fast installation times like 45 minutes)

📝What are common complaints?

Poor trimming of cabinets/sink placement, sawdust left on work surfaces during installation, product defects (lines, cracks), delayed initial service response (one reviewer mentioned dissatisfaction with response time for service call repair), potential issues with product quality or installation details being inconsistent.

🛡️What warranties are offered?

Warranties are mentioned to be utilized; specifically, service was provided to repair a crack and address discoloration, indicating coverage under the warranty terms.

👥How is customer service rated?

Good

💰What about pricing?

No specific pricing feedback regarding value for money is mentioned in the reviews.

🔧Any care tips mentioned?

No care or maintenance tips for countertops are mentioned in these reviews.

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Solid Surfaces Unlimited, Inc. Reviews

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