Stone Crafters

(4)
100 reviews

Stone Crafters Reviews

The reviews for Stone Crafters reflect a mix of positive and negative experiences. Potential customers are advised that the business is praised for its quality countertops (particularly quartz, granite, marble, and dolomite), excellent installation work in many cases, helpful and courteous staff, and efficient service. Common themes in complaints involve billing issues (non-refundable agreements, hidden costs, unreturned payments), installation problems (errors, incorrect measurements, delays, incomplete work), and inconsistent customer service. The company is sometimes accused of deceptive practices. Material quality and installation are generally viewed positively unless specific issues arise, and pricing is seen by some as reasonable or competitive while others report higher or deceptive charging practices. No explicit warranties are mentioned in the reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,marble,dolomite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Excellent (cited in positive reviews for prompt service and follow-up)

📝What are common complaints?

Billing/Bait and Switch Practices,Installation Errors (incorrect dimensions, poorly done work),Customer Service Issues (prolonged waiting, unresponsiveness, poor follow-up)

🛡️What warranties are offered?

No explicit mention of warranties or guarantees for products or installation.

👥How is customer service rated?

Unknown (mixed reviews citing poor experiences alongside praise for customer service staff)

💰What about pricing?

Mixed feedback - some reviews highlight competitive pricing, others criticize high or deceptive charges.

🔧Any care tips mentioned?

Avoid using harsh chemicals and cleaners,Seal natural stone countertops regularly

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