T & A Custom Granite & Marble Inc.

(3.9)
17 reviews

T & A Custom Granite & Marble Inc. Reviews

These reviews provide insights into the experiences of customers dealing with a countertop supplier business. Key individuals associated with quality service appear to be Tony and Nick, while Charlie was mentioned in relation to questionable installation work based on a single negative review. Quartz is frequently mentioned and recommended in positive feedback for its quality and the company's service, while granite and marble are also noted but with more caution in some reviews. Installation is a common topic, praised for its promptness and quality by satisfied customers but criticized in negative reviews for errors. The quality, service, and installation are described with mixed feedback, sometimes based on personal experiences. Pricing is viewed positively for some users but negatively for others who felt overcharged or did not receive good value for money. Overall, while the company benefits from positive recommendations, several reviews highlight issues with service quality, installation errors, and potential mismatches in materials or quality. Potential customers should consider both the positive and negative feedback when making a decision, starting with positive reviews about prompt installation and high-quality quartz countertops and Nick's service.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Marble

How is the quality rated?

Unknown

⏱️What is the typical response time?

Response times are not consistently reported. Some reviews mention installation occurring within a short time (e.g., 1 week, 10 business days), while others do not specify duration. No average response time is indicated in the reviews.

📝What are common complaints?

Installation errors such as imperfections, damaging countertops (e.g., burnt granite), mismatched or lower-grade materials, incorrect location (e.g., outlet positions), and poor finish quality (e.g., grout lines).

🛡️What warranties are offered?

No consistent or frequently mentioned warranties, guarantees, or guarantees of workmanship are explicitly stated in the reviews.

👥How is customer service rated?

Good

💰What about pricing?

Mixed feedback regarding pricing. Some reviews praise the quality and pricing (e.g., 'very good prices', 'affordable options'). Negative reviews mention being charged excessively or feeling that the value was poor for the work provided.,Frequency of mentions: General mixed feedback on pricing is evident across the reviews.

🔧Any care tips mentioned?

No information or discussion about the care or maintenance required for the countertops is provided in the reviews.

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