Builder’s Warehouse

(4)
190 reviews

Builder’s Warehouse Reviews

Customer reviews for this countertop supplier highlight both positive and negative experiences. Potential customers should note the wide variety of materials including granite, quartz, and tile available. The business is praised for its product selection and competitive pricing, reflecting value for money in several accounts. Some reviewers report excellent installation service when handled by professionals, while others experienced poor quality and installation issues. Complaints frequently center on inconsistent product quality, delayed responses to service calls being 'Unknown', warranty claims with dedicated programs, and carelessness during product handling. Customer service is a mixed element, with some emphasizing good support while others criticized personnel responsiveness. The occurrence of installation or handling problems with standard products is a significant concern noted in multiple reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,tile

How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Inconsistent quality (low quality products/stock),Poor installation (by non-professionals),Damaged products upon handling/loading,Inconsistent product quality

🛡️What warranties are offered?

Lifetime warranty or guarantee mentioned (granite example),Credit that never expires (item returns),Good service with professional installation (implicitly includes potential warranty consideration)

👥How is customer service rated?

Unknown

💰What about pricing?

Mixed reviews: Some explicitly mention 'great prices', 'competitive prices', 'value for money', 'reasonable prices'; others do not provide explicit pricing feedback.

🔧Any care tips mentioned?

None given

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