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Contour Countertops & Contour Stoneworks

(4)
36 reviews
+1 253-327-1530

Contour Countertops & Contour Stoneworks Reviews

Reviews for Contour Countertops mention both positive and negative customer experiences. Potential customers praise the professionalism, customer service, and installation quality, noting the business handles projects seamlessly. Specific positive remarks highlight Karen, Chuck, and Trish, as well as using materials like quartz and granite. However, concerns include a reported one-year warranty duration, wait times of potentially up to six weeks, installation issues in one case (leading to using another company for repairs), inconsistent customer service experiences, and one explicit mention of a negative interaction when contracting through Lowe's.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,laminate

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Inconsistent, ranging from seamless and timely in most cases to potentially 6 weeks for measurements or installation in one negative experience

📝What are common complaints?

Poor customer service or rudeness from specific staff members in some interactions,Issues occurring with installation quality or durability in one case,Disappointment with a one-year warranty duration in another case,Delayed service when booking through a general contractor (Lowe's)

🛡️What warranties are offered?

Mention of a one-year warranty for the countertops.

👥How is customer service rated?

Fair

💰What about pricing?

Practical experience feedback: one review noted potentially lower prices compared to competitors, another highlighted the process (delayed through Lowe's) without explicitly stating price, and another rated the team as 'friendly and easy to work with'.

🔧Any care tips mentioned?

General care tip provided (e.g., 'use appropriate cleaners') for granite countertops.

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