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Elegant Stone & Cabinet

(4)
69 reviews
+1 951-686-3333

Elegant Stone & Cabinet Reviews

Customer reviews for this countertop supplier highlight a mix of positive and negative experiences. Many customers praise the quality of the countertops and cabinets, the professionalism of staff (especially Jessica), responsive customer service, and competitive pricing. Some reviews mention the wide selection of products, efficient service in positive scenarios, and specific care for custom or flip jobs. However, a significant number of negative reviews cite issues with customer service, such as cold treatment, lack of assistance, unprofessionalism, being late, and rude staff.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz and solid surfaces are frequently mentioned in positive reviews when discussing countertops or cabinetry options.

⭐How is the quality rated?

Excellent (based on predominantly positive reviews)

⏱️What is the typical response time?

Response times vary significantly; positive reviews mention punctuality for appointments (e.g., being on time), while negative reviews cite instances of tardiness.

📝What are common complaints?

Common complaints focus on customer service being cold or unprofessional, staff being unresponsive or unavailable, rude interactions, and tardiness during service appointments.

🛡️What warranties are offered?

No specific warranties for countertops or installation are mentioned in the provided reviews.

👥How is customer service rated?

Good (a majority of reviews recommend based on good service, though significant negative reviews indicate inconsistencies)

💰What about pricing?

Generally positive feedback about fair or excellent pricing is found in positive reviews, with no specific negative comments about prices being overly expensive being raised.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in the reviews.

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