Factory Surplus

The bulk of the reviews discuss positive experiences at Factory Surplus, highlighting the wide variety of tile, flooring, and building supplies available at competitive prices. A handful of reviews mention Ceramic, Porcelain, and Travertine as specific materials or examples within the general selection. Most customers praise the friendly and helpful staff, the quality of the products (except for disputed installation quality), and the efficient service, including fast in-store help and prompt pickup/delivery services. A significant number of reviews recommend this store, particularly for tile and flooring projects on a budget. One review expresses highly negative feedback regarding an unhappy customer service experience and installation quality, while another mentions that check-out staff are helpful but might have inconsistent service depending on the store location.