Fernando's Building Materials

(4.6)

47 reviews

Fernando's Building Materials Reviews

Customer reviews for this countertop supplier business highlight mixed feedback across various aspects of their services. A neutral and factual summary indicates that the business has received praise for timely order fulfillment, helpful staff, professional service, and fast service in-store. However, there is also criticism regarding poor customer service from owners, overall poor quality, and potentially high pricing. Potential customers may find the business reliable but should be cautious of consistent negative reviews about service reliability and material quality.

Summarized by Grok

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🌳What countertop materials are commonly used?

No specific countertop materials (e.g., granite, quartz, marble) are explicitly mentioned or recommended in the reviews.

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Reviews mention being 'Always on time' or having 'fast service,' indicating that typical response times for service and orders are generally prompt, but no specific metrics are provided.

📝What are common complaints?

Frequent complaints include poor customer service from management or owners, issues with the quality or cost of products, unreliable employees or contractors, and delays in addressing customer concerns.

🛡️What warranties are offered?

No specific mention of warranties or guarantees for countertops or installations in the reviews.

👥How is customer service rated?

Unknown

💰What about pricing?

Prices are described as 'a bit pricey' in one instance but may be seen as offering good quality, while other feedback suggests overall high cost with low value or poor quality as a reason to avoid the business.

🔧Any care tips mentioned?

No information on care or maintenance tips for countertops is provided in the reviews.

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