Gold Stone Kitchen Depot

(4.7)

39 reviews

Gold Stone Kitchen Depot Reviews

Reviews for Gold Stone emphasize numerous positive points including a wide selection of materials, high-quality countertops and installations, quick turnaround times, and competitive pricing. The customer experience is largely praised for being easy, responsive, and helpful, with multiple reviews highlighting the professionalism and friendliness of staff. However, a few reviews mention issues such as minor installation flaws, difficulties with warranty assistance, and occasional communication shortfalls during the process. Overall, customers express high satisfaction but note that the actual quality of the work or customer service is not homogeneously excellent across all reviews.

Summarized by Grok

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🌳What countertop materials are commonly used?

quartz,granite,laminate,LVP

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

installations require repair work after completion,quality of work is inconsistent (e.g., miter edge not finished properly),communication can sometimes be lacking requiring follow-ups

🛡️What warranties are offered?

(Direct mention of specific warranties or guarantees is limited. One reviewer mentions that a warranty claim was referred or started, but no specific details are provided about warranty terms, duration, or coverage.)

👥How is customer service rated?

Excellent

💰What about pricing?

Customers consistently mention the pricing as very fair, economical, cheap, including good prices specifically for laminate and floor materials, and highlight them as having the best price or cheaper alternatives to competitors.

🔧Any care tips mentioned?

(Recommendations or specific care tips are not explicitly mentioned in the reviews.)

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