Granite Expo San Jose

(4.4)
96 reviews

Granite Expo San Jose Reviews

The reviews highlight mostly positive experiences with Granite Expo, praising their customer service, product variety (including quartz and cabinets), and timely service. Customers express satisfaction with the quality of materials and installations in many cases, often noting courteous and knowledgeable staff. Positive feedback often mentions competitive pricing and the range of products available. However, recent reviews (June 2024) report significant concerns about poor quality, durability, and value, particularly with cabinets. While most reviews recommend the business for customer service, some warn others about unmet expectations and product failure based on prior purchases.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

countertops,countertops (granite),vinyl floor planks,quartz countertops

How is the quality rated?

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⏱️What is the typical response time?

Generally reported as fast; many reviews mention prompt service delivery and short timelines (e.g., 4 weeks) being met.

📝What are common complaints?

Inconsistency or discrepancy between product/stone shown in-store vs. the final appearance at home,Shady business practices (specifically named in one review),Poor durability of products (paint/chipping on cabinets)

🛡️What warranties are offered?

None explicitly mentioned in the provided reviews.

👥How is customer service rated?

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💰What about pricing?

Generally positive feedback regarding deals, value for money, and competitive pricing mentioned alongside the reviews praising staff and results. One specific 2024 update strongly advises against purchases due to perceived poor quality relative to cost.

🔧Any care tips mentioned?

Avoid placing hot items directly on surfaces,Avoid contact with coffee or similar substances

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