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Granite For Less Inc.

(3.7)
24 reviews
+1 901-237-3142

Granite For Less Inc. Reviews

Reviews for this countertop supplier business indicate quartz is a popular material choice, granite being frequently requested, and updates regarding change in ownership. Quality and installation are generally perceived positively by many reviewers, although some express concern regarding unprofessionalism and poor quality work. Issues with reneging on quotes, unexpected price increases, installation inaccuracies, and lack of follow-up are cited by several reviewers as significant concerns. Both standard warranties (like StoneTek Lite) and specific repair-dependent warranties are mentioned. Customer service receives mixed feedback, often praised in the positive reviews. Most feedback does not specifically mention care instructions for maintenance.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz (frequently mentioned as popular and recommended, often requiring Steve for quotes), Granite (widely referenced), Builder grade granite.

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Positive experiences with prompt response include getting quotes same-day, measurements next day, and prompt repairs. However, instances of missed appointments and lack of follow-up for extended periods (weeks) for repairs are noted; the overall impression leans positive for standard interactions.

📝What are common complaints?

Poor quality of installation or workmanship (e.g., rounded corners, mis-installed sinks, faulty construction), unprofessionalism (e.g., missed appointments/measurements, failure to return for quotes, leaving tasks unfinished/prompted), unexpected price increases or being credited incorrectly for paid jobs, substandard materials requested (builder grade), issues with warranty claims (delayed resolution mentioned in one review).

🛡️What warranties are offered?

StoneTek Lite warranty (mentioned as standard, compatible with quartz, potentially requiring repairs in case of damage), and specific warranty details based on the nature of the repair (described during repair quote).

👥How is customer service rated?

Fair

💰What about pricing?

Most reviews mention competitive or unexpectedly low prices, praising quotes and overall value. However, several criticisms highlight unprofessional actions linked to financial gain (reneging on quotes, significant last-minute price increases) and mentions of down-selling to inferior Builder grade material.

🔧Any care tips mentioned?

Avoid using acidic substances on quartz surfaces.

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