Granite Source of Michigan

(4.8)

121 reviews

Granite Source of Michigan Reviews

Customer reviews for Granite Source of Michigan are predominantly positive, focusing highly on the quality of materials such as granite, quartz, and marble/stone products, as well as the professionalism, expertise, and helpful nature of staff members mentioned (including George, Olivia, Karina, and Maurice). Customers repeatedly commend the installation work and overall customer service experience, often highlighting the variety of options available. While most interactions are described positively, a few reviews specifically mention issues with communication and response times across different projects.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,quartz,quartzite,marble

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally positive, with many comments about responsive, knowledgeable sales staff ('george', 'olivia', 'karina', ' Maurice'), professional communication, and efficient installation. A minority of comments reference potential issues or lack of communication across multiple project visits.

📝What are common complaints?

Poor/faulty communication regarding project status, timelines, and returns/installation dates was specifically cited by one reviewer.

🛡️What warranties are offered?

No specific details about the warranty offered were consistently mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Prices are described as reasonable, with one reviewer explicitly comparing favorably to larger box stores and another mentioning working 'with your budget thanks'.

🔧Any care tips mentioned?

Typically, care instructions are guided during consultations as the project progresses.

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