JB Countertops

(4.5)
10 reviews
+1 646-250-9654

JB Countertops Reviews

Customer reviews for this countertop supplier mention various positive and negative experiences. Several customers praised the excellent customer service, quality of the countertops, and competitive pricing, recommending the business for kitchen remodels and repairs. Positive experiences highlight fast turnaround times, clean installations, and overall satisfaction. One review, however, indicates potential issues with contract fulfillment and service delivery.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Reviews specifically mention granite as the most frequently discussed material. Other materials like quartz, laminate, and butcher block granite were also referenced but less frequently or not specifically named.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Excellent (Very Fast)

📝What are common complaints?

The primary complaint mentioned is a customer issue regarding contract fulfillment where the business took payment but allegedly did not deliver promised service.

🛡️What warranties are offered?

Example of installation warranty: Included 1-year warranty against installation defects. Example related to product transit damage: Core standards warranty included transit damage if properly packaged.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers mention receiving 'the best price,' 'great prices,' 'absolutely amazing' pricing, and 'value for money' in their feedback.

🔧Any care tips mentioned?

A user mentioned caring for granite countertops by sealing them and recommending specific stone surface cleaners.

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