Kansas Granite Mart

Reviews for Kansas Granite Mart present a mixed picture of experiences. Positive feedback highlights the company's fantastic selection, helpful staff (like Heather, Don, and Jsael), reasonable pricing compared to big box stores, excellent communication (speedy estimates and scheduling), and generally high-quality work and installation, often mentioning specific staff members who went above and beyond. However, negative feedback is significant, pointing to poor quality work (e.g., granite pieces damaged in transit, Denver the wrong size, not securely fastening backings, incorrect measurements), defective products, installation mistakes (e.g., cabinets not reaching the ceiling, undersized holes that compromised functionality), communication breakdowns, scheduling issues that caused delays, unprofessionalism (unresponsive sales staff, issues with commissioned employees avoiding responsibility, conflicting quotes), and overall customer service dissatisfaction. Potential customers should be aware of both the excellent product/service possibilities and the risks associated with potential installation errors, defective materials, and inconsistent communication.