Luxus Marble & Granite

(4.3)
63 reviews

Luxus Marble & Granite Reviews

Based on customer reviews, Luxus Marble & Granite is a countertop supplier with consistently positive feedback regarding customer service, installation quality, and product satisfaction from multiple reviewers. Potential customers can expect excellent customer service, high-quality granite, marble, and stone countertops with fast installation timelines handled by knowledgeable and punctual staff. Reviews frequently mention specific staff members like Hilari, Adriane, and Adrienne who are praised for their helpfulness, pricing strategies, seamless templating, and prompt repairs. However, one negative review highlighted a poor customer service experience, suggesting potential variability in service quality.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

The most frequently mentioned materials are granite and marble, with 'stone' also used to refer to both general and specific stone types.

How is the quality rated?

Excellent

⏱️What is the typical response time?

Within a week on average

📝What are common complaints?

The removal of customer service focus; potential area for improvement mentioned by one reviewer.

🛡️What warranties are offered?

None explicitly stated; however, implied responsibility for repairs, such as fixing a chipped granite.

👥How is customer service rated?

Excellent

💰What about pricing?

Generally praised as good value for the quality of material and service.

🔧Any care tips mentioned?

None mentioned

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