NGY Group San Jose

(4.6)
55 reviews

NGY Group San Jose Reviews

Customer reviews for NGY highlight a range of experiences. Potential customers express strong satisfaction with the company's product selection, particularly the quality and variety of quartz, stone, and solid surface countertops, as well as cabinets. Customers generally give positive feedback regarding the quality of the materials, the friendliness and knowledge of staff, and the overall process. However, some reviews mention installation errors and the cost associated with repair or replacement. The company is highly recommended by many reviewers. No customization or specific operating hours for San Jose locations are explicitly mentioned.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Stone,Solid Surface,Wood,Laminate,Cabinets (Mentioned generically)

How is the quality rated?

Good (4/5)

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Installation errors (e.g., wrong drawer size ordered),High cost for warranty/repair/replacement (e.g., $250 metal slide replacement)

🛡️What warranties are offered?

Offered warranty (Likely a 2-year warranty mentioned in context of replacement cost)

👥How is customer service rated?

Good

💰What about pricing?

Prices are generally considered reasonable and good value for the quality offered. Some customers feel replacement parts are overpriced, though the core materials are reasonably priced.,One reviewer mentioned a slightly disappointing experience but only for customer service interaction, not pricing.

🔧Any care tips mentioned?

No specific care or maintenance tips were mentioned in any reviews.

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