Orca Granite & Stone, LLC

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Orca Granite & Stone, LLC Reviews

Customer feedback for Orca highlights generally positive experiences centered around the quality and aesthetics of their countertops and installation services. Staff members like Stephanie and Hoyt are frequently praised for their expertise, helpfulness, and design input. While some reviews mention slow response times (e.g., delayed quotes) and higher prices, the positive aspects, including the quality of products, installation, service, design options, and customer interactions are predominantly emphasized. One review lacks specific feedback.

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🌳What countertop materials are commonly used?

Quartz,Granite,Marble,Stone

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Varies based on case (Some reviews indicate quick response, while others mention delays or explain reasons for longer wait times)

📝What are common complaints?

Slow or delayed quotation/estimate process,Poor customer service (mentioned in one review),Unfavorable pricing or being described as expensive,Noisiness of saw during fabrication

🛡️What warranties are offered?

Limited or not specified

👥How is customer service rated?

Good

💰What about pricing?

Mixed feedback is provided - some appreciate the quality and value, while others mention higher prices or perceive them as expensive.

🔧Any care tips mentioned?

One favorable review suggests avoiding excessive acidic substances.

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Orca Granite & Stone, LLC Reviews

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