ProSource of San Antonio

(4.2)
59 reviews

ProSource of San Antonio Reviews

Customer reviews for ProSource appear mixed, highlighting generally positive experiences with customer service, knowledgeable staff, and wide product selection, particularly praising individuals like Amaris, Jules, Heidi, and Carolina/Vanessa. Potential customers should note that some reviews describe exceptional service for design consultation and selection, while others report significant issues with project management, installation quality, communication, and even pricing (where unsolicited upselling was mentioned). A noted issue is the strict no-return policy for items purchased over 30 days ago.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

porcelain tile,marble tile,wood floors

How is the quality rated?

Unknown

⏱️What is the typical response time?

Not explicitly mentioned

📝What are common complaints?

Poor customer service,Installation failures and errors,Lack of service/answers,Issues with order processing/delay,Terrible service incidents,Strict no-return policy

🛡️What warranties are offered?

Returns within 30 days mentioned as a policy, not a guarantee

👥How is customer service rated?

Unknown

💰What about pricing?

Positive experiences generally (especially regarding value in case of issues not mentioned elsewhere),Explicit mention of unsolicited upselling

🔧Any care tips mentioned?

None mentioned

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