Rosenzweig Lumber Corporation

(4.2)
72 reviews

Rosenzweig Lumber Corporation Reviews

Reviews highlight a supplier specializing in wood and lumber products likely used in surface finishing, based in or serving New York Metro areas like NYC, the Bronx, Manhattan, Brooklyn, and central KY. They offer a wide selection of various woods (e.g., cedar, bamboo, Plyboo, hardwoods) which many consider competitive or top-notch and well-suited for pricing. Selection is often destination for certain materials and species. However, potential customers should be aware of NYC-specific delivery complications (restrictions to Bronx only, requiring personal handling for outside areas like Manhattan), possible extra fees (e.g., card handling), and inconsistencies in quotes or delivery (especially for deliveries > $1000 minimum). Customer service quality varies widely according to individual staff interactions, ranging from helpful to extremely rude and unfriendly, impacting the overall experience significantly. Delivery times and store hours are sometimes inaccurately reported.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Wood,Lumber,Veneers,Bamboo,Plywood,Cedar

How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Customer service - rude and unfriendly staff,Delivery issues (complex, surcharges, hardship for Manhattan outside Bronx, boards/price inconsistencies),Price surcharges (card fee, tax handling),Inconsistent pricing (quoted price vs. final bill, delivery 'bate and switch')

🛡️What warranties are offered?

No specific warranties for installation or materials are mentioned. One reviewer mentions a 3% "card fee" but this is not typically a "warranty".,Unknown

👥How is customer service rated?

Fair

💰What about pricing?

Pricing described as competitive, on point, or the best for certain city areas, given material selections.,Feedback includes concerns about price surcharges (like card fees and taxes) and instances of inconsistent quoting or extra charges without clear justification, hinting at perceived value/money issues on specific occasions.

🔧Any care tips mentioned?

Only a single isolated mention is made by a customer regarding a potential bow in bamboo. No comprehensive care and maintenance tips are contained within the reviews provided.

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