Stone Depot

(3.9)

44 reviews

Stone Depot Reviews

Stone Depot receives mostly positive feedback for their workmanship, installation quality (including prompt service and seamless finishes like book matches), and customer service (characterized by helpful, friendly, and responsive staff). Installation speeds are frequently noted as fast, often completed within days or weeks. Customers also praise the competitive pricing and value compared to other vendors. However, several reviews mention potential issues with customer service responsiveness or quality consistency, including complaints about communication delays, installation problems, contract failures, and rudeness.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,marble,quartz

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Installations frequently completed within a week or faster.

📝What are common complaints?

Slow/unresponsive customer service,Defective or substandard workmanship (e.g., dripping glue, scratches, mistakes),Contract issues or broken promises

🛡️What warranties are offered?

No specific warranties or guarantees are mentioned in the majority of reviews. One review refers to installation meeting 'highest professional standard' but does not state a guarantee.

👥How is customer service rated?

Good

💰What about pricing?

Customers report competitive, fair, and generally good value for money, compared favorably to other suppliers.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in the reviews.

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