Sunny Stone and Cabinets LLC

(3.7)
30 reviews
+1 718-828-2119

Sunny Stone and Cabinets LLC Reviews

Customer reviews for this countertop supplier highlight a range of experiences. The business offers various countertop materials at competitive pricing, with installation mentioned in several positive reviews. Product quality is frequently praised as decent to excellent for the price, but service and delivery reliability show significant inconsistency. Potential customers may benefit from inquiring about specific materials, turn-around times, and warranties when making an order.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble

⭐How is the quality rated?

Good to Excellent for product and installation, based on frequent positive mentions.

⏱️What is the typical response time?

Response times vary greatly. Some reviews describe quick service and turn-around for orders, while others report significant delays and customer service unresponsiveness.

📝What are common complaints?

Poor customer service is the most frequently mentioned negative, particularly regarding unprofessionalism, unresponsiveness, and communication issues.,Delivery and scheduling delays are commonly reported in negative reviews.,Language barriers are noted in several complaints related to staff communication.

🛡️What warranties are offered?

No specific details or mention of warranties are provided in the available customer reviews.

👥How is customer service rated?

Customer service feedback is inconsistent, ranging from excellent in some reviews to poor in others. Wendy is frequently mentioned in negative contexts, and language barriers are frequently cited as an issue.

💰What about pricing?

Price is a recurring positive point. Customers consistently mention good, low, or reasonable prices for various materials like granite and marble. However, service issues are sometimes cited as making the overall value less favorable.

🔧Any care tips mentioned?

No care or maintenance tips for countertops are mentioned in the given customer reviews.

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