The Granite Guy

(4.8)
266 reviews

The Granite Guy Reviews

Customer reviews frequently highlight positive experiences with the Granite Guy, praising their customer service (particularly Chad, Brad, and Chrissy), product selection, and the quality of both the countertops and installation. Commonly mentioned materials include quartz, granite, and man-made stone. Most reviews recommend the company, though a few mention delays in the build turnaround and occasional installation issues which were resolved.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Man-made stone

How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally prompt (same-day to a few same-week callbacks); installation turnaround typically 2 weeks, but some larger jobs can take longer.

📝What are common complaints?

Installation errors (cracks, dull edges),Unsurprisingly, higher prices than some competitors (though some were cheaper),Occasional delays in project completion

🛡️What warranties are offered?

One review mentioned a 'guarantee'. Positive reviews occasionally refer to 'quality craftsmanship' and 'value'.

👥How is customer service rated?

Excellent

💰What about pricing?

Varied feedback: some found them reasonable and cheaper than competitors, others felt their price wasn't significantly lower than competitors.

🔧Any care tips mentioned?

One review mentioned checking the origin company for natural stone care instructions (e.g., sealing requirements).

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