Til Mar Design

(4.5)

18 reviews

Til Mar Design Reviews

Reviews indicate a mix of positive and negative experiences from customers. The business is noted for good customer service, a wide selection of products (particularly quartz countertops and tile), and successful completion of various jobs (countertops, backsplashes, flooring, tile installations, specialized showers). However, there are also mentions of specific issues, including installation defects (defective sink), delayed services (missed installation appointment), a lack of information regarding discontinued items, and some variations in homeowners' satisfaction levels.

Summarized by Grok

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🌳What countertop materials are commonly used?

Quartz countertops and tile are mentioned most frequently for the countertops, while the installation featured durability (achieved with uneven wood floors) and incorporation of specific design features (universal design shower) in other contexts.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Not explicitly mentioned in these reviews.

📝What are common complaints?

Specific installation defects (e.g., defective sink) were reported. There was also mention of a service failure (missed installation appointment). In general, customer satisfaction appears mixed, but no dominant complaint category applies to all reviews or types of work beyond these specific incidents.

🛡️What warranties are offered?

The source of a defective sink issue is suggested to be the supplier, implying a potential warranty from the supplier but not guaranteed to have applied or been discussed. No other warranty details are mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

No explicit feedback regarding pricing and value for money was provided in these reviews.

🔧Any care tips mentioned?

No specific care or maintenance tips for the countertops themselves were provided in these reviews.

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