PA Home Supply
2035 Washington Ave, Philadelphia, PA 19146, USA
YD HOME Reviews
The reviews for YD Home present a mixed perspective based on customer experiences. Customers frequently praise the company for offering lower prices compared to competitors, possessing a wide inventory, having accommodating and professional staff, and providing fast estimates for services like cabinet installation and flooring. However, multiple reviews also highlight significant issues including reports of theft, miscommunication, poor service interactions, installation errors (large gaps), and instances where contractors expressed dissatisfaction regarding material quality (such as particleboard for cabinets).
Summarized by Grok
Additional Information
What countertop materials are commonly used?
None specifically mentioned regarding countertops. Discussions focused on general product selections like cabinets, flooring (including hardwood types with good inventory), and characteristics of specific cabinet materials (e.g., particleboard).
How is the quality rated?
Fair (Installation quality was explicitly called out as poor/tolerable by at least one reviewer. Quality of materials/selections was generally positive based on comparisons and descriptions unless explicitly addressed negatively.)
What is the typical response time?
Very Fast estimate mentioned once.
What are common complaints?
Requests to clarify or recheck pricing before ordering, theft of personal items during installation, poor service interactions, miscommunication, rude service, large installation gaps, negative management interactions.
What warranties are offered?
None mentioned.
How is customer service rated?
Fair (Described as both professional, accommodating, and friendly by some, while other sources cited very bad service, rude service people, miscommunication, and general unprofessionalism. This discrepancy defines Fair.)
What about pricing?
Positive mentions of lower prices than competitors, affordability, concern raised about potential overcharging and the need to carefully confirm square footage before placing orders.
Any care tips mentioned?
None mentioned in the reviews.
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