BAS Stone NYC

(4)
16 reviews
+1 718-433-4433

BAS Stone NYC Reviews

Customer feedback for this countertop supplier is mixed. Potential customers are advised that the supplier appears to offer a wide selection of beautiful materials, generally good customer service from specific team members, and a potentially high-quality product. However, there are also concerns raised regarding inconsistent stock availability described as deceptive, instances of unprofessional or unsupportive staff, and ultimately negative reviews warning against the supplier.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Stone,Marble,Slabs

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Varies: Some reports fast response times ("super responsive"); Others report difficulty and very slow or delayed responses ("like pulling teeth").

📝What are common complaints?

Deceptive stock matching (online photos do not always reflect actual stock).,Unprofessional, unsupportive, or short-tempered staff.,Issues with product quality (e.g., marble with hidden cracks).,Complicated or unhelpful advice regarding installation coordination.,Difficulties in fabricator selection or process.

🛡️What warranties are offered?

No mention of specific warranties or guarantees in relation to the product or installation.

👥How is customer service rated?

Unknown

💰What about pricing?

No direct feedback regarding pricing was clearly stated in the reviews.

🔧Any care tips mentioned?

No advice on care or maintenance for the countertops was mentioned in the reviews.

Other Countertop Providers in New York