Top Countertop Providers in New York

USA

Find countertop providers in New York, USA. Get addresses, service areas, ratings and reviews for countertop companies.

🪨 220 providers

Available Countertop Providers in New York, USA

Butcher Block Countertops in New York, USA

City Countertops - Countertop provider

City Countertops

(4.9)
18 reviews

📍 1133 Broadway, New York, NY 10010, USA

📞 +1 929-485-7909

Customer reviews generally highlight high satisfaction with City Countertops, emphasizing excellent customer service, efficient communication, quick turnaround times in both measurement and installation, and high-quality workmanship. Quality of countertops, particularly quartz and marble, is often praised, as is the professionalism and helpfulness of the staff and installation teams. Pricing is noted as reasonable and in line with value for the service received.

🌳 Common Materials

Quartz, Marble, Stone

Quality Rating

Excellent or Good

⏱️ Response Time

Very quick/friendly responses from staff, measurements done within a day or same day, installation completed on promised date; known for speed even on short notice.

📝 Common Complaints

Incorrect delivery of selected stone material (resulting in having the wrong set, though resolved).

🛡️ Warranties Offered

Warranties or guarantees are not mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is considered reasonable and fair; customers perceive good value for money.

📋 Care Tips

No information regarding care or maintenance tips is provided in the reviews.

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Alexander Butcher Block - Countertop provider

Alexander Butcher Block

(4.8)
17 reviews

📍 208 Morris Rd, Schenectady, NY 12303, USA

📞 +1 518-368-0320

Customer reviews consistently praise the high-quality wood and butcher block countertops, with strong positive feedback on the overall experience, referencing the work, customer service, and installation positive aspects. The primary materials discussed are butcher block, walnut, and hard maple, typically utilizing natural wood species. High craftsmanship quality, excellent communication from staff, and above-average service are frequently highlighted. One review mentions an installation issue, but this was not the focus of that particular feedback.

🌳 Common Materials

butcher block,walnut,hard maple

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Installation issues were referenced in one review, but were not the focus or primary complaint, and positive installation was noted elsewhere.

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback was more commonly given regarding the final product and value, rather than explicit pricing details.

📋 Care Tips

Butcher Block: NO cutting (a typical maintenance tip was implied)

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Countertop Fabrication, Inc. - Countertop provider

Countertop Fabrication, Inc.

(5)
15 reviews

📍 970 NY-29, Saratoga Springs, NY 12866, USA

📞 +1 518-695-3261

Customers repeatedly praise Steve from Countertop Fabrication for his professionalism, expertise, and efficient customer service. They highlight the speed of project completion (notably one project finished in just 2 weeks), the high quality of both the countertops and installation, and strong overall satisfaction without any recorded complaints.

🌳 Common Materials

Corian (also mentioned as solid surface).

Quality Rating

Excellent

⏱️ Response Time

Projects completed within 1-2 weeks; regular punctuality emphasized.

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Steve guarantees his installations (mentioned) but more detailed terms or warranty length are not discussed in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback on value for money and no hidden costs mentioned.

📋 Care Tips

A specific tip about cleaning Corian was mentioned.

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Bergen Marble and Granite - Countertop provider

Bergen Marble and Granite

(4.9)
189 reviews

📍 453 Broad Ave, Ridgefield, NJ 07657, USA

📞 +1 201-676-2664

Customer reviews indicate highly positive feedback from several users regarding Bergen Granite, Marble, Cabinets & Countertops. Users commend the professionalism, efficiency, and quality of both the products and installation services. Specific praise is often directed at staff members like Silver, Hasan, Erdem, and Derek. A wide selection of materials, including granite, marble, quartzite, and quartz is frequently highlighted. Pricing is noted as competitive or reasonable, and the installation process is consistently described as fast. While not a focus of the reviews, care instructions are not specifically mentioned.

🌳 Common Materials

granite,marble,quartzite,quartz

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

No significant recurring complaints were mentioned beyond some observations about customers needing to stick to a strict budget.

🛡️ Warranties Offered

Warranties or guarantees are mentioned in relation to the quality (implying some form of guarantee), specifically referencing 10-year warranties for 100% natural stone surfaces and installation.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is consistently viewed positively; it is described as lower, competitive, reasonable, and matching the quality.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

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HG Stones - Granite Stone, Marble Flooring, Onyx, Kitchen Countertops, Slabs in Brooklyn NY - Countertop provider

HG Stones - Granite Stone, Marble Flooring, Onyx, Kitchen Countertops, Slabs in Brooklyn NY

(4)
7 reviews

📍 179 Morgan Ave, Brooklyn, NY 11237, USA

📞 +1 718-383-6708

The provided customer reviews data includes four entries. Two reviews are about carpet cleaning products and are unrelated to countertops. One review contains a negative experience regarding the thickness of a granite countertop. There is no review text for a third entry. The fourth review is a partial complaint about thickness and is addressed by a representative. Overall, the dataset contains limited, non-representative reviews.

🌳 Common Materials

Insufficient data to identify common materials based on these reviews.

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Thickness of the manufactured countertop compared to the specification provided.

🛡️ Warranties Offered

Insufficient data to identify specific warranties offered. A potential warranty for the slab was mentioned.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

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Ghent Wood Products - Countertop provider

Ghent Wood Products

(4.8)
71 reviews

📍 1262 NY-66, Ghent, NY 12075, USA

📞 +1 518-828-5684

People say this lumber store offers a wide selection of lumber. They highlight the great prices and amazing atmosphere. They also like the friendly and helpful staff.

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NYC Kitchen & Bath | Kitchen - Bathroom Interior Design & Remodeling - Countertop provider

NYC Kitchen & Bath | Kitchen - Bathroom Interior Design & Remodeling

(4.9)
68 reviews

📍 89-10 Metropolitan Ave, Queens, NY 11374, USA

📞 +1 718-417-3333

The reviews are exclusively positive, praising the company's customer service and the quality of materials and installation for countertops. There is no mention of response times, pricing explicitly, or the need for specific maintenance instructions. Complaints or warranty details are not present in these reviews.

🌳 Common Materials

Quartz,Dekton,Wegman/Wegner,Waypoint

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Lifetime warranty (Waypoint brand)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

The quality is seen as justifying the price (implicitly, as a factor against low cost).

📋 Care Tips

Unknown

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NY KITCHEN STONE INC. - Countertop provider

NY KITCHEN STONE INC.

(4)
49 reviews

📍 18 Anthony St, Brooklyn, NY 11222, USA

📞 +1 718-384-9166

Customer reviews for this countertop supplier highlight a mix of positive and negative experiences. Positive feedback notes high-quality products (especially granite, marble, and quartz), professional and knowledgeable staff (e.g., Cindy, Alan, Selina), competitive pricing, and quick installation. Negative reviews frequently cite poor customer service, rude or unprofessional staff, issues with product quality and installation, payment problems, and unprofessional behavior from employees. Complaints also include increased costs, damage to property, and errors in order fulfillment.

🌳 Common Materials

Quartz,Marble,Granite,Stone,Ceramic Tiles,Porcelain,Ceramic

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service and rude staff,Installation errors,Issues with product quality and material handling,Payment discrepancies and unexpected costs,Damage to customer property (e.g., during delivery/installation),Upselling or unnecessary purchases,Slow response or confirmation times,Errors in order fulfillment

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Customers have mentioned positive feedback about competitive pricing and good value for money in many reviews. However, some complaints have been made about increased costs due to errors or request for unnecessary additional charges.

📋 Care Tips

Polishing maintenance was mentioned once.

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ES Stone Inc. - Countertop provider

ES Stone Inc.

(5)
9 reviews

📍 27 Anthony St, Brooklyn, NY 11222, USA

📞 +1 718-388-8855

Customer reviews primarily highlight positive experiences with the supplier, including excellent prices, professional service, and satisfaction with product quality and installation. One review specifically mentions Cesar Stone countertops, and there are general comments about the value for money and good service.

🌳 Common Materials

Cesar Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No complaints or issues mentioned.

🛡️ Warranties Offered

Not mentioned in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback reported: excellent price, great value for money, good price on tiles.

📋 Care Tips

No care or maintenance tips mentioned.

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NY Kitchen and Home Design Center - Countertop provider

NY Kitchen and Home Design Center

(4.7)
24 reviews

📍 161 22nd St, Brooklyn, NY 11232, USA

📞 +1 347-916-0835

Reviewers mention that NYKHDC is often highlighted as the only source for specific products like triple track shower doors (LY3501(PC)), suggesting limited availability. Positive feedback focuses on the high quality of installations, professional service, helpful customer interactions, and their willingness to accommodate customers (e.g., staying open late). One reviewer specifically mentions high-quality products (German kitchen, Italian doors) and excellent business support during a renovation. The company also receives positive feedback when contacted after installation. However, significant criticism exists regarding unethical business practices and alleged scamming in another review, indicating a potential risk.

🌳 Common Materials

Limited direct mention of specific 'countertop' materials (like granite, quartz). Focus is more on 'furniture' (German kitchen components), 'doors' (Italian doors), and installation quality rather than glossy finish materials.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

One reviewer explicitly accuses the company of being run by 'scam artists'.

🛡️ Warranties Offered

No specific warranties or guarantees discussed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No specific feedback on pricing or value for money was provided.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

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Formica Laminate Kitchen Countertops Dealer - Countertop provider

Formica Laminate Kitchen Countertops Dealer

(4.7)
3 reviews

📍 161 22nd St, Brooklyn, NY 11232, USA

📞 +1 347-916-0835

Customer reviews mention Formica as a recommended and available countertop material. One comprehensive review rates the overall quality and installation, as well as customer service, as excellent. There are references to availability of Quartz. Response times for customer communication appear to be relatively quick (within 2 days), but delivery delays for products can occur, with one review noting a 7-10 day delivery timeframe. No specific warranties or maintenance tips are mentioned in the reviews.

🌳 Common Materials

Formica,Quartz

Quality Rating

Excellent

⏱️ Response Time

Within 2 days for service calls or communication

📝 Common Complaints

Stock availability issues,Delivery delays (7-10 days)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Marble.com - Countertop provider

Marble.com

(4.6)
388 reviews

📍 1 Mt Vernon St, Ridgefield Park, NJ 07660, USA

📞 +1 201-440-6779

People say this countertop store offers a wide selection of granite, marble, and quartz in various price ranges. They highlight the smooth installation process, professional and responsive staff, and beautiful finished products. They also like the efficient and quality work, and the reasonable prices.

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COMPAC - NY Showroom - Countertop provider

COMPAC - NY Showroom

(4.1)
14 reviews

📍 183 Madison Ave #417, New York, NY 10016, USA

📞 +1 917-528-4650

Reviews for Compac countertops mention the quartz material prominently. Many positive comments are made regarding customer service, with multiple reviewers praising Neus and the helpful, quick response team. The quality of installation and the ease of working with their team are frequently highlighted. However, some reviews indicate dissatisfaction, with two specific examples noting the material (quartz) being prone to quick chipping and chipping issues, respectively, and one instance where a product is believed to be fake due to staining occurring shortly after installation.

🌳 Common Materials

quartz

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Chipping or excessive chipping - occurs very quickly ('within weeks') or repeatedly 'like crazy' on edges.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Brooklyn Butcher Blocks - Countertop provider

Brooklyn Butcher Blocks

(2.8)
26 reviews

📍 299 25th St, Brooklyn, NY 11232, USA

📞 +1 917-268-6140

Customer reviews for this countertop supplier highlight a mix of experiences. On the positive side, some customers praise the high quality of materials and craftsmanship, particularly for butcher block countertops, noting durability and attention to detail, with excellent installation in some cases. However, significant issues are reported concerning service and delivery, with multiple reviews detailing extremely slow or nonexistent response times from the company, including orders taking months or years to arrive, and complete lack of customer service or support. Defective products (cracked, warped, manufacturing flaws) are also common complaints, though some reports indicate the company provided replacements. While no formal warranty is explicitly mentioned in the positive reviews, instances of warranty-type support were noted. There is neutral to negative feedback on pricing and value for money, with some customers citing high costs and lengthy processing times. One review specifically linked hand washing to potential damage (maple/end-grain), suggesting care instructions exist.

🌳 Common Materials

Walnut,Maple,Cherry,End-grain

Quality Rating

Unknown

⏱️ Response Time

Reviews commonly mention very slow response times, with several reporting delivery delays of several months or even longer, and multiple instances of complete unresponsiveness exceeding weeks.

📝 Common Complaints

Poor quality of materials or craftsmanship (e.g., cracking, warping, staining, manufacturing defects).,Extremely slow or non-existent delivery times.,Poor or unresponsive customer service/support.,Incorrect items shipped or failure to ship ordered products.,Issues related to care and maintenance (hand washing causing damage).

🛡️ Warranties Offered

In some cases, the company provided warranty-type support or replacements for defective products, but no specific details about formal warranty terms were consistently mentioned or recommended across reviews.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Feedback on pricing is limited and neutral; however, some reviews specifically mentioned the high cost and extended processing/financing times, suggesting value for money may not always be clear or favored by some customers.

📋 Care Tips

Hand washing is noted to potentially damage certain types (e.g., maple/end-grain).

View Details
AE Luxury Home - Countertop provider

AE Luxury Home

(5)
4 reviews

📍 58-70 56th St Suite 2002, Maspeth, NY 11378, USA

📞 +1 347-741-8467

Customer reviews describe positive experiences with AE Luxury Home's kitchen products, such as butcher blocks and coasters. Materials like maple, walnut, and mahogany are frequently highlighted for their quality and appearance. Installation and custom work are noted for their speed and craftsmanship, with no reported issues or complaints in the provided feedback. Potential buyers may find these reviews useful for evaluating product aesthetics, reliability, and value in a countertop context.

🌳 Common Materials

maple,walnut,mahogany

Quality Rating

Excellent

⏱️ Response Time

Couple of days (specifically for production; no averaging)

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent value for money

📋 Care Tips

Unknown

View Details
New York Stone - Countertop provider

New York Stone

(3.7)
10 reviews

📍 30 W 21st St #1, New York, NY 10010, USA

📞 +1 212-256-1500

The extracted reviews provided limited context. Two reviews describe positive experiences, recommending the supplier and highlighting excellent service, good prices, a wide selection, helpful staff, and specific materials like marble and quartzite. One review made a negative overall recommendation but did not provide details about the issue, response time, pricing, warranties, installation quality, service rating, care tips, or common complaints.

🌳 Common Materials

marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good (Good Prices)

📋 Care Tips

No care tips mentioned

View Details
New York Marble & Ceramic, Inc. - Countertop provider

New York Marble & Ceramic, Inc.

(4)
13 reviews

📍 101 West End Ave, Inwood, NY 11096, USA

📞 +1 212-929-1817

The provided reviews highlight numerous positive experiences from customers. Potential customers are advised that previous clients expressed high satisfaction with the quality of the countertops, the service provided, and the selection of materials. Marbles are frequently praised. However, despite the overwhelming positive feedback, limited specific details about installation processes, pricing, warranty terms, care instructions, or response times are available. Based on the explicit statements, service quality and final results are lauded.

🌳 Common Materials

marble,Carrara marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Brooks Custom - Countertop provider

Brooks Custom

(4.4)
14 reviews

📍 15 Kensico Dr, Mt Kisco, NY 10549, USA

📞 +1 914-666-2029

Customer reviews highlight experiences with Brooks Custom, a countertop supplier, focusing on their product quality and service delivery. Positive aspects include the availability of materials like teak and walnut, praised for their quality, smooth ordering and installation processes, quick delivery, and helpful customer service. Some customers note faster processing times but mention a lack of response regarding warranties. The primary complaint is delivery delays, and one-to-two-week delays in installation response are noted. Pricing is described as very good for certain materials. No specific care tips for countertops are mentioned in reviews.

🌳 Common Materials

teak,walnut,butcher block

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

delivery delays

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good price mentioned for teak

📋 Care Tips

Unknown

View Details
BAS Stone NYC - Countertop provider

BAS Stone NYC

(4)
16 reviews

📍 49-47 31st Pl, Long Island City, NY 11101, USA

📞 +1 718-433-4433

Customer feedback for this countertop supplier is mixed. Potential customers are advised that the supplier appears to offer a wide selection of beautiful materials, generally good customer service from specific team members, and a potentially high-quality product. However, there are also concerns raised regarding inconsistent stock availability described as deceptive, instances of unprofessional or unsupportive staff, and ultimately negative reviews warning against the supplier.

🌳 Common Materials

Stone,Marble,Slabs

Quality Rating

Unknown

⏱️ Response Time

Varies: Some reports fast response times ("super responsive"); Others report difficulty and very slow or delayed responses ("like pulling teeth").

📝 Common Complaints

Deceptive stock matching (online photos do not always reflect actual stock).,Unprofessional, unsupportive, or short-tempered staff.,Issues with product quality (e.g., marble with hidden cracks).,Complicated or unhelpful advice regarding installation coordination.,Difficulties in fabricator selection or process.

🛡️ Warranties Offered

No mention of specific warranties or guarantees in relation to the product or installation.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

No direct feedback regarding pricing was clearly stated in the reviews.

📋 Care Tips

No advice on care or maintenance for the countertops was mentioned in the reviews.

View Details

Cheap Granite Countertops in New York, USA

City Countertops - Countertop provider

City Countertops

(4.9)
18 reviews

📍 1133 Broadway, New York, NY 10010, USA

📞 +1 929-485-7909

Reviews consistently praise City Countertops for excellent customer service, particularly highlighting Alex and Ram for their responsiveness and expertise. The company is noted for quick turnaround times (from measurement to installation) and professional installation services. High-quality results are frequently mentioned, along with prompt issue resolution and reasonable pricing. All reviews are positive, giving a sense of reliability and satisfaction with their offerings.

🌳 Common Materials

marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Many customers comment on the promptness of Alex's response to initial inquiries and the generally fast timeline from selection to installation, though specific durations are not universally stated in the reviews provided.

📝 Common Complaints

Minor communication issues were noted in one review (incorrect initial slab selection, though resolved).

🛡️ Warranties Offered

No specific details about product or installation warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is consistently described as 'reasonable,' 'fast,' 'good,' or 'great value for money' across multiple reviews.

📋 Care Tips

No maintenance or care tips for the countertops were mentioned in the reviews.

View Details
Empire Marble & Granite - Countertop provider

Empire Marble & Granite

(5)
190 reviews

📍 2353 Quimby Ave, Bronx, NY 10473, USA

📞 +1 347-498-1440

The reviews consistently highlight high praise for Empire Marble & Granite as a family-owned business. Customers frequently commend the professionalism, knowledge, and responsiveness of the staff (notably Jimmy, Fabjola, Fabiola, and Robert). Installation quality is described as excellent in numerous cases. The business offers various materials including granite, marble, quartz, and MSI products.Positive feedback strongly emphasizes friendliness and thoroughness, with many customers stating they would highly recommend the company based on their positive experiences.

🌳 Common Materials

granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Quick, often same-day appointments or within days/weeks for responses/delivery

📝 Common Complaints

None mentioned in reviews

🛡️ Warranties Offered

Not mentioned, cannot be assumed

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally rated as affordable, fair, and good value for money

📋 Care Tips

Yes, cleaning tips provided (though specific details vary by customer query like: 'best way to clean' granite)

View Details
AFT Custom Marble & Granite LLC - Countertop provider

AFT Custom Marble & Granite LLC

(4.8)
114 reviews

📍 43-12 54th Rd, Maspeth, NY 11378, USA

📞 +1 347-944-7074

Customer reviews indicate highly positive experiences with AFT Custom Marble & Granite LLC for various countertop installations, primarily using marble and granite options. Over 30 positive reviews mention excellent craftsmanship, professional service, particularly praising Ana and Bryan, prompt communication, reasonable pricing, and smooth project management. The majority of projects featured granite or quartz countertops with some installation issues resolved promptly. No significant complaints were reported across the customer feedback.

🌳 Common Materials

Quartz, Quartzite, Marble, Granite

Quality Rating

Excellent

⏱️ Response Time

Excellent

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report 'reasonable', 'fair', and 'good deals' regarding pricing with no negative comments on cost.

View Details
Brooklyn Granite - Countertop provider

Brooklyn Granite

(4.3)
26 reviews

📍 1353 61st St, Brooklyn, NY 11219, USA

📞 +1 718-484-4830

Customer reviews for this countertop supplier highlight generally positive experiences with the company's customer interactions, communication, and installation services. Customers praise the quick turnaround times, variety of materials available, and professional quality of the countertops and associated work (like templating and cutting). Some positive reviews mention competitive pricing compared to other suppliers. However, there are a few negative or critical comments regarding poor customer service interactions and unclear responses from a staff member, as well as an issue with a service call being declined without explanation.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Measurements typically done within a day or the next. Installation completed within 5-7 days.

📝 Common Complaints

Unclear communication from staff regarding visit hours/availability,Issues with service call scheduling/refusal

🛡️ Warranties Offered

No specific warranty details are mentioned across the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is noted as reasonable and fair. Some contrasts are made suggesting competitive prices compared to other, more expensive suppliers.

📋 Care Tips

No care or maintenance tips for countertops are provided in these reviews.

View Details
Prime Marble and Granite - Countertop provider

Prime Marble and Granite

(4.8)
62 reviews

📍 60 Milbar Blvd Suite B, Farmingdale, NY 11735, USA

📞 +1 917-933-1515

The reviews from various customers consistently highlight Prime Marble and Granite for their high-quality selection of materials such as granite, marble, and soapstone, quick and professional service, competitive pricing, efficient installation processes, and excellent customer service provided by staff members like Raj and Lorraine. Customers appreciate the business's ability to respond effectively during supply chain issues and meet specific design needs. While most accounts are extremely positive, one mention exists of a customer being hung up on and not receiving a call back. Overall, these factors contribute to a favorable perception among potential customers looking for reliable countertop suppliers known for both product quality and adept customer engagement.

🌳 Common Materials

granite,marble,soapstone

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

None

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive

📋 Care Tips

None

View Details
Marble.com - Countertop provider

Marble.com

(4.6)
388 reviews

📍 1 Mt Vernon St, Ridgefield Park, NJ 07660, USA

📞 +1 201-440-6779

People say this countertop store offers a wide selection of granite, marble, and quartz in various price ranges. They highlight the smooth installation process, professional and responsive staff, and beautiful finished products. They also like the efficient and quality work, and the reasonable prices.

View Details
HG Stones - Granite Stone, Marble Flooring, Onyx, Kitchen Countertops, Slabs in Brooklyn NY - Countertop provider

HG Stones - Granite Stone, Marble Flooring, Onyx, Kitchen Countertops, Slabs in Brooklyn NY

(4)
7 reviews

📍 179 Morgan Ave, Brooklyn, NY 11237, USA

📞 +1 718-383-6708

Customer reviews indicate limited direct experience with the business. One negative review mentions using opaque seals in granite countertops (Taj Mal), specifically calling out a product thickness issue (sold as #1 1/4 retired, received #1 thickness) and citing poor sales/service pressure tactics, along with vague follow-up handling by Mr. Keshav. Several reviews do not contain text. No positive direct experiences are documented online in these reviews.

🌳 Common Materials

Granite

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Thickness discrepancies,Sales pressure/Deposit requests,Measurement accuracy

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
UMI Stone | The Source - Countertop provider

UMI Stone | The Source

(4.8)
45 reviews

📍 145 19th St, Brooklyn, NY 11232, USA

📞 +1 718-832-3628

Customer reviews for a countertop supplier business highlight positive experiences with the staff, product quality and selection. Potential customers will find feedback emphasizing the friendliness and expertise of sales associates (names frequently mentioned but not required in the summary), the wide variety of natural stone materials available including quartzite, marble, granite, and quartz, and generally high satisfaction with the shopping experience and outcomes. The summary avoids mentioning the names of the reviewers or the specific locations.

🌳 Common Materials

Marble,Granite,Quartz,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
New York Marble & Ceramic, Inc. - Countertop provider

New York Marble & Ceramic, Inc.

(4)
13 reviews

📍 101 West End Ave, Inwood, NY 11096, USA

📞 +1 212-929-1817

The majority of reviews highlight high customer satisfaction with the quality of work, installation, and customer service. Marble and Carrara marble specifically are frequently mentioned as excellent materials. There are no negative comments about quality, customer service, or pricing, and specific complaints or pricing details are not provided. Response times are not mentioned, and no care instructions or warranty information is included in the reviews where text is provided.

🌳 Common Materials

marble,Carrara marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

None mentioned

View Details
Cosentino City New York - Countertop provider

Cosentino City New York

(4.7)
35 reviews

📍 150 E 58th St 3rd Floor, New York, NY 10155, USA

📞 +1 646-891-3653

Customer reviews for the Cosentino NYC location highlight the staff and showroom experience. Many positive remarks are made about the customer service staff, with multiple reviewers praising their advice, knowledge, helpfulness, patience, and overall attitude. The reviews consistently describe the showroom environment positively, noting its spaciousness, beauty, and professional atmosphere. Several comments mention the quality of the products, particularly Dekton, noting the availability of large slabs. While prices are not discussed, undertones suggest a focus on quality. No significant common complaints are reported across the reviewed feedback points.

🌳 Common Materials

Dekton,Stilestone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None reported

🛡️ Warranties Offered

15-year guarantee for Dekton

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback provided

📋 Care Tips

No care or maintenance tips mentioned

📋 Overall Sentiment

Mostly positive

📋 Features With Reviews

showroom environment: generally described as "impressive", "clean", "large", "spacious", "beautiful", "outstanding", "incredibly knowledgeable staff", "great manager (Stacy)", "outstanding showroom", "best showrooms in NYC", staff expertise: Staff members (e.g., Erin, Stacy, Ciaran, Griselda) described as "attentive", "incredibly helpful", "patient", "attentive", "knowledgeable", "accommodating", "expert", "pleasure to work with", "great advice", "went above and beyond"

View Details
RTM Stone Works - Countertop provider

RTM Stone Works

(5)
28 reviews

📍 139 Fulton St Suite 609, New York, NY 10038, USA

📞 +1 347-460-8646

Customer reviews for RTM Stone Works consistently praise the company for excellent service, prompt communication, professional installation, high-quality materials, and attention to detail. The overall sentiment is highly positive, highlighting the company's reliability and customer-focused approach. While some reviews mention specific materials chosen and note the inclusion of protective films, there are no explicit complaints detailed in the provided feedback.

🌳 Common Materials

Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unknown

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

📋 Care Tips

None mentioned

View Details
Granite Guys - Countertop provider

Granite Guys

(4.3)
18 reviews

📍 201 NY-59, Hillburn, NY 10931, USA

📞 +1 845-357-6200

Customer reviews for Granite Guys focus primarily on positive experiences. Highly recommended by most reviewers, offering services like granite and marble countertops with knowledgeable staff, a wide selection, good prices, and timely installation. Potential customers should be aware users mention difficulties with pickup or delivery for truck/trailers, and one reviewer refused to provide text to assist other customers.

🌳 Common Materials

Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Issues with pickup or delivery for truck/trailers

🛡️ Warranties Offered

No mention of specific warranties or guarantees

👥 Customer Service Rating

Good

💰 Pricing Feedback

Excellent price,Good price

📋 Care Tips

No care or maintenance tips mentioned

View Details
JB Countertops - Countertop provider

JB Countertops

(4.5)
10 reviews

📍 885 E 134th St, Bronx, NY 10454, USA

📞 +1 646-250-9654

These reviews highlight several aspects of the countertop supplier business. Potential customers are informed that services are offered at apparently competitive prices and customer service is frequently praised. Installation and material finish are described as excellent by satisfied reviewers who also give Jose high marks. However, there is one report of a customer experiencing an apparent scam, where payment was taken but services were not completed. No details regarding warranties or customer complaints beyond the scam incident are provided in these brief reviews.

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Not performing services promised for payment

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Pricing mentioned as low, good value

📋 Care Tips

No care tips mentioned in these reviews

View Details
G.D.I Marble of NY - Countertop provider

G.D.I Marble of NY

(4.7)
32 reviews

📍 31 Cobek Ct, Brooklyn, NY 11223, USA

📞 +1 718-996-9100

Customer reviews for GDI emphasize consistently high praise for the quality of countertops, installation service, and customer service experience. Marble and quartz are among the most frequently mentioned materials. From the positive reviews, rapid turnaround times and competitive pricing are often highlighted. Installation is noted as professional, and the business has a reputation for responsiveness and reliability. However, there is one negative review mentioning dissatisfaction with the warranty service for a specific installation involving cracking.

🌳 Common Materials

Marble,Quartz

Quality Rating

Excellent

⏱️ Response Time

Reviews indicate relatively short wait times for both initial responses/service calls and delivery/installation (e.g., 2 days for delivery).

📝 Common Complaints

Issues with warranty/after-sales service (as mentioned in the negative review).

🛡️ Warranties Offered

Multiple reviews mention warranties for both the countertops and the installation work.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally described as competitive.

📋 Care Tips

One review mentioned espressos (or espresso machines) being made to order at the place? (Doesn't directly relate to countertops).

View Details
Superior Selected Stone - Marble & Natural Stone Supplier - Countertop provider

Superior Selected Stone - Marble & Natural Stone Supplier

(5)
8 reviews

📍 33-53 10th St, Astoria, NY 11106, USA

📞 +1 718-728-8977

Customer reviews highlight a consistently positive experience with the business. Potential customers can expect excellent customer service, a wide selection of high-quality stone materials including marble, strong recommendations for knowledgeable staff, and competitive pricing. No common issues or complaints were mentioned.

🌳 Common Materials

marble, granite, quartz, quartzite, limestone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding the business's pricing, with one reviewer stating these are the 'best prices' in the tri-state area.

📋 Care Tips

Not mentioned

View Details
Global Stone Marble & Granite LLC - Countertop provider

Global Stone Marble & Granite LLC

(5)
294 reviews

📍 84 Modular Ave, Commack, NY 11725, USA

📞 +1 631-864-3000

Customer reviews predominantly praise the helpful, friendly, and knowledgeable staff at Global Stone Marble & Granite. Potential customers highlight the welcoming atmosphere, extensive warehouse inventory, and professional service. Reviews frequently mention materials like granite and quartzite, and note the availability of unique slabs. The selection is emphasized as wide, with knowledgeable staff genuinely assisting with making informed decisions. No significant negative aspects or pricing discussions are mentioned in any review, though better independent viewing is suggested for one customer.

🌳 Common Materials

granite,quartzite

Quality Rating

Excellent

⏱️ Response Time

Not discussed

📝 Common Complaints

No complaints mentioned

🛡️ Warranties Offered

No specific warranty information provided

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No pricing feedback provided

📋 Care Tips

No specific care tips mentioned

View Details
Mackson Marble Granite Quartz - Countertop provider

Mackson Marble Granite Quartz

(4.8)
63 reviews

📍 40 Gazza Blvd, Farmingdale, NY 11735, USA

📞 +1 631-760-7540

Customer reviews for Mackson Marble & Granite predominantly highlight positive experiences with various stone materials, noting high quality of countertops and installation, fast service, reasonable pricing, and excellent customer interactions. However, one review mentions a dissatisfaction with a specific project, making the typical customer satisfaction skewed by the overwhelming positive feedback. No specific warranties are mentioned across reviews, and employees are frequently praised.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Malfunctions with specific projects under certain conditions

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good price and fair value for money

📋 Care Tips

Not mentioned in any review

View Details
World Class Granite - Countertop provider

World Class Granite

(4.8)
86 reviews

📍 25-46 51st Ave, Long Island City, NY 11101, USA

📞 +1 929-485-7909

Customer reviews for World Class Granite predominantly highlight positive experiences, praising clear communication, knowledgeable staff (particularly one main contact figure named Jansel who appears frequently), reasonable pricing, smooth processes from selection to installation, high-quality materials and finish, professional and friendly customer service, and efficient completion of orders. Potential customers are advised that while the service and quality are generally lauded, there are a few isolated negative reviews mentioning aggressive sales tactics and poor customer service, as well as specific instances of perceived value or fitting issues, though these represent a minority of the total feedback.

🌳 Common Materials

Quartz, granite, marble, and Caesarstone.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Aggressive sales tactics, poor customer service experience (isolated incidents), perceived overpricing for certain projects, or initial quality defects like chips in quartz.

🛡️ Warranties Offered

No specific warranties or guarantees are explicitly mentioned as being offered in the bulk of the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally report 'very reasonable pricing', 'low price', or perceive good value for money, though one review states a high final charge for a project, and another mentions being more reasonably priced than competitors.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
NC Stone and Tiles - Countertop provider

NC Stone and Tiles

(4.9)
9 reviews

📍 77 Water St 8th Fl, New York, NY 10005, USA

📞 +1 917-640-7693

Based on the provided reviews, NC Stone and Tile has received consistently positive feedback for its professional customer service, quick response times, installation quality, and reasonable pricing, with most projects completed within two weeks. Common materials mentioned include granite and marble, and the business is frequently recommended to potential customers for reliability and high-quality work in areas like Brooklyn.

🌳 Common Materials

granite,marble

Quality Rating

Excellent

⏱️ Response Time

Responses and installations typically occur within days to weeks, with several reviews mentioning next-day quotes and two-week installation timelines.

📝 Common Complaints

No common complaints were explicitly mentioned in the reviews, as all experiences were highly positive.

🛡️ Warranties Offered

No information on warranties or guarantees was provided in the reviews.

📋 Customer Service

Excellent

💰 Pricing Feedback

Feedback generally indicates reasonable pricing and good value for money, especially in the context of quality craftsmanship and professional handling.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Super Stone - Countertop provider

Super Stone

(4.7)
46 reviews

📍 87 14th St, Brooklyn, NY 11215, USA

📞 +1 718-832-1808

Reviews highlight numerous positive experiences with Super Stone, praising their easy ordering process, accurate measurements, quick fabrication and installation (e.g., under 10 minutes or within days), knowledge of staff (Jeffrey, Jim, Henry), excellent customer service, competitive pricing, and good selection of materials like quartz and stone. However, one review mentions an issue (a quoting or fabrication mistake) though it is not specified if this was a recurring problem.

🌳 Common Materials

quartz,stone,marble,granite,stainless,copper

Quality Rating

Excellent

⏱️ Response Time

Days to weeks; mentioned installations done in under 10 minutes and within a week, along with prompt quoting and responsiveness.

📝 Common Complaints

One reviewer mentioned a quoting or fabrication mistake on an earlier job (no specification if this is a general pattern)

🛡️ Warranties Offered

Not explicitly discussed in the reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Competitive pricing,Reasonable cost,Beyond responsive,Thorough and professional

📋 Care Tips

Unknown

View Details

Concrete Countertops in New York, USA

City Countertops - Countertop provider

City Countertops

(4.9)
18 reviews

📍 1133 Broadway, New York, NY 10010, USA

📞 +1 929-485-7909

Customer reviews for City Countertops are consistently positive. Clients praise the responsiveness and professionalism of staff (primarily Alex and Ram/Team), describing work processes as fast and efficient, completed as promised or sometimes sooner than expected. High satisfaction is reported with the quality of both the countertops chosen (materials like marble, quartz, and various stones) and the installation, which is considered excellent and skilled. Pricing is described as reasonable, fair, or good value. Negative experiences are not mentioned. Basic care instructions for materials like marble/stone are sometimes included by installers.

🌳 Common Materials

Marble,Quartz,Stone

Quality Rating

Excellent

⏱️ Response Time

No specific average is reported, but contacts often indicated immediate responses and quick selections/measurements (e.g., within a day). Installation ran on time or quicker than expected.

📝 Common Complaints

No complaints or negative feedback about services or products were mentioned by reviewers.

🛡️ Warranties Offered

No warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing was described as reasonable, fair, good value, and sometimes a key positive factor.

📋 Care Tips

The review mentioning marble installation included a recommendation to acid wash it post-installation.

View Details
GlobMarble - Countertop provider

GlobMarble

(4.6)
53 reviews

📍 2201 Neptune Ave #5, Brooklyn, NY 11224, USA

📞 +1 347-717-4088

The reviews indicate GlobMarble has a reputation for good quality products and customer service. Potential customers praise the helpfulness, knowledge, and professionalism of the staff, as well as the quality of their concrete, microcement (tadelalt), and epoxy floor products. However, complaints related to customer service (negative examples exist), product defects (moulds), shipping delays, and difficulties with warranty/service follow-up have been reported. Customers are frequently helped in selecting appropriate products and are guided on installation and care.

🌳 Common Materials

concrete,microcement,epoxy,epoxy floors,decorative concrete finishes

Quality Rating

Excellent

⏱️ Response Time

Generally prompt (hours to days), but can range from excellent (same day or next day) to poor (slow follow-up mentioned in negative reviews)

📝 Common Complaints

Customer service responsiveness (both prompt and unresponsive),Product defects (defective moulds, incorrect product application/color),Shipment delay,Difficulties resolving service/warranty issues

🛡️ Warranties Offered

No explicit warranty offered is mentioned. However, some reviews describe follow-up actions taken by the company (e.g., replacing defective moulds), suggesting a form of guarantee or service commitment was engaged in those instances.

👥 Customer Service Rating

Good

💰 Pricing Feedback

No feedback directly addresses pricing or value for money. Comments focus on product quality, ease of use (for DIY), installation, materials, and customer service, without mentioning cost.

📋 Care Tips

(From a review): Easy cleaning, no claw marks.

View Details
CNY Concrete Countertops (by Millard Enterprises LLC) - Countertop provider

CNY Concrete Countertops (by Millard Enterprises LLC)

(4.7)
11 reviews

📍 6250 E Molloy Rd, East Syracuse, NY 13057, USA

📞 +1 315-458-4112

The reviews provided indicate that customers found the experience with the business to be positive, praising friendliness and professionalism. The business specializes in or recommends concrete countertops. No negative feedback was provided, but very limited review text was available, and business details like warranties or pricing were not mentioned in the provided reviews.

🌳 Common Materials

Concrete

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Concrete Shop LLC - Countertop provider

Concrete Shop LLC

(4.6)
19 reviews

📍 90 Dayton Ave Building 22 Suite 1D, Passaic, NJ 07055, USA

📞 +1 917-609-5187

Customer reviews for this countertop supplier highlight a strong focus on concrete materials and custom applications, such as countertops, sinks, and specialty pieces. The majority of feedback praises the quality of installations—including descriptions of beautiful, durable, and expertly crafted work—and the responsiveness and professionalism of the team, particularly the owner Remik. Potential customers may benefit from inquiries about sample delivery on commercial projects, as some reviews mention delays, though no direct complaints are aligned with this. However, only one review provided negative feedback, and it concerns specific service issues rather than the overall product or quality.

🌳 Common Materials

Concrete is repeatedly mentioned, including applications for countertops (kitchen, bar), sinks, flooring, and specialty pieces.

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

A single review referenced unprofessional behavior and delayed or missing delivery of samples, but this was an isolated incident and not explicitly tied to a pattern.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
A&A Stone Inc - Countertop provider

A&A Stone Inc

(4.9)
11 reviews

📍 Back of the Building, 1190 Commerce Ave, Bronx, NY 10462, USA

📞 +1 347-810-9595

Customer reviews highlight numerous positive experiences with the business, with a total of at least five installations spanning kitchens and bathrooms in the case of one reviewer. The reviews consistently praise the quality of the countertops (including quartz and unspecified stone), the helpfulness and professionalism of staff members, and the responsiveness of customer service. No explicit pricing details or complaints about issues with the countertops or service were mentioned. The business is recommended frequently for its work across at least two projects.

🌳 Common Materials

quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Not specified, but described as quick and responsive

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Concrete Central - Countertop provider

Concrete Central

(5)
17 reviews

📍 266 Suburban Ave STE A, Deer Park, NY 11729, USA

📞 +1 631-586-0194

Reviews consistently praise the work of Steve Melnick and Concrete Central, highlighting excellent craftsmanship, beautiful results (especially with concrete), professional installation, reliability, and outstanding customer service. Multiple reviews mention projects like custom concrete tables, countertops, sinks, fireplaces, and mantles. One review asks about installation time.

🌳 Common Materials

concrete

Quality Rating

Excellent

⏱️ Response Time

Unknown

🛡️ Warranties Offered

Reliability is mentioned as part of the professionalism.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

View Details
Fontana Concrete Products - Countertop provider

Fontana Concrete Products

(4.8)
38 reviews

📍 890 Montauk Hwy, Bayport, NY 11705, USA

📞 +1 631-472-1600

Customer reviews primarily highlight positive experiences with the business, describing it as highly professional and knowledgeable in assisting with countertop selection and projects. Purchases are noted for ease, with customers receiving compliments on the quality of work and materials, leading to a high level of satisfaction and numerous recommendations to others. Metrics like delivery efficiency, customer service, and pricing are generally praised, though specific quantitative details are not provided in the reviews.

🌳 Common Materials

stone,masonry-related materials

Quality Rating

Excellent

⏱️ Response Time

Reviews indicate prompt service and efficient transactions but no specific average response times are provided.

📝 Common Complaints

No specific complaints or issues were mentioned in any reviews.

🛡️ Warranties Offered

No warranties or guarantees specific to countertops or installation are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback indicates that pricing is considered good, fair, or excellent value for money based on the selection and quality received.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned.

View Details
Prime Marble and Granite - Countertop provider

Prime Marble and Granite

(4.8)
62 reviews

📍 60 Milbar Blvd Suite B, Farmingdale, NY 11735, USA

📞 +1 917-933-1515

Customer reviews consistently praise Prime Marble and Granite for its extensive selection of high-quality slabs, professional staff, and competitive pricing. The business is lauded for rapid response times, efficient communication, and excellent customer service. Reviews emphasize the expertise of the team, particularly Raj and Lorraine, highlight the quality of materials (including granite, marble, and soapstone), fast fabrication and delivery times, and overall satisfaction with the services provided. The positive feedback indicates a reliable supplier committed to meeting customer needs promptly and effectively.

🌳 Common Materials

granite,marble,soapstone

Quality Rating

Excellent

⏱️ Response Time

Highly responsive service calls appear to be an area of strength, with customers praising same-day quotes, quick communication, and prompt issue resolution. Typical responses are described as being on-time and attentive.

📝 Common Complaints

While overall sentiment is positive, a few reviews mention minor instances of service delays or dissatisfaction from non-companies, small complaints or insurance issues.

🛡️ Warranties Offered

Warranties or guarantees are discussed in the reviews. However, specific details about the terms or duration of these warranties are not provided in the comments.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report competitive, strong, great, low, excellent, or reasonable pricing. The value for money is consistently described as excellent.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in any of the reviews.

View Details
New York Cement Tile - Countertop provider

New York Cement Tile

(4.1)
7 reviews

📍 115 E 96th St Suite 25, New York, NY 10128, USA

📞 +1 800-691-1557

Reviews for the countertop supplier highlight a focus on cement tile products, particularly noted for their quality, design variety, and professional installation services. Customers generally praise the positive customer service, efficient ordering processes, and durable product quality, but one review raises concerns about the lack of a physical showroom and potential minimum order requirements based on the seller's preferences.

🌳 Common Materials

Cement tiles

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor service from an owner,No physical showroom that accurately represents online inventory,Minimum order size may not be suitable for smaller projects

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Taylor Concrete Products Inc - Countertop provider

Taylor Concrete Products Inc

(4.9)
12 reviews

📍 20475 Old Rome State Rd, Watertown, NY 13601, USA

📞 +1 315-788-2191

Based on limited customer reviews, customers expressed strong satisfaction by highly recommending Taylor Concrete, citing knowledgeable and helpful staff, friendly service, and positive resolution leading to a likely recommendation. Most reviews lack detailed text.

🌳 Common Materials

None detailed in the available reviews.

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

None detailed in the available reviews.

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

None detailed in the available reviews.

📋 Care Tips

None provided

View Details
SRM Concrete - Countertop provider

SRM Concrete

(4)
26 reviews

📍 120-05 31st Ave, Flushing, NY 11354, USA

📞 +1 718-939-3030

Customer reviews for this countertop supplier business appear to include feedback on various aspects of their services. Positive remarks highlight professionalism, the quality of materials (particularly cement or concrete), installation work, and safety protocols. Negative feedback focuses heavily on potential service interactions, including incidents of reckless driving or perceived negative behavior by staff, though these incidents may relate more to general service encounters rather than specifically the countertop installation or sales process.

🌳 Common Materials

Concrete

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Poor service interactions (e.g., disturbing neighbors, reckless driving).

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Concrete Countertop Solutions - Countertop provider

Concrete Countertop Solutions

(4.8)
38 reviews

📍 105 Life Science Dr, Olyphant, PA 18447, USA

📞 +1 570-587-3799

Customer reviews highlight excellent customer service and helpful staff across multiple interactions. The business provides high-quality materials, particularly concrete countertops, and emphasizes its role as a one-stop shop with a range of services including sales, materials, and information for projects. The quality and service are generally praised, though one review raises a caution about verbal promises requiring written confirmation. The store environment is described as knowledgeable, organized, and accommodating, with no specific pricing complaints, though fair prices are mentioned. No care tips are provided in the reviews. Installation is not mentioned as a provided service.

🌳 Common Materials

Concrete

Quality Rating

Excellent

⏱️ Response Time

Staff members are described as helpful immediately over the phone or in person, and customer service is frequently praised. Transactions and order handling are mentioned as quick (e.g., 'seamless', 'quick service').

📝 Common Complaints

None are explicitly mentioned. One review advises caution regarding verbal promises but does not constitute a product or service complaint. Feedback focuses primarily on positive experiences.

🛡️ Warranties Offered

No specific warranty information is provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair prices are explicitly mentioned. No complaints or significant feedback regarding pricing are provided.

📋 Care Tips

No information regarding the care or maintenance of countertops is included in the reviews.

View Details
Get Real Surfaces - Countertop provider

Get Real Surfaces

(5)
5 reviews

📍 121 Washington St, Poughkeepsie, NY 12601, USA

📞 +1 845-452-3988

Customer reviews for Get Real Surfaces highlight positive experiences with concrete countertops, emphasizing professional service, clear communication, high-quality end products, and competitive pricing. No issues or complaints are mentioned in the provided feedback. The business is described as family-oriented and customer-focused.

🌳 Common Materials

concrete

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers noted 'Great Deals' and positive value for money.

📋 Care Tips

Unknown

View Details
Albany Concrete Company - Countertop provider

Albany Concrete Company

(4.2)
5 reviews

📍 5 Commerce Ave, Albany, NY 12206, USA

📞 +1 518-489-7035

Customer reviews for the countertop supplier mix positive and negative experiences. Some praise the company for handling unexpected material orders quickly and professionally, with good material delivery noted where applicable. However, other reviews express significant dissatisfaction, citing examples like initial underestimation of concrete needs followed by problematic changes, major quality failures with delivered materials (e.g., incorrect concrete slump causing project issues), and allegations of shifting blame. No explicit information is provided regarding warranties, pricing, or specific care instructions for countertops in the analyses conducted.

🌳 Common Materials

Concrete

Quality Rating

Good

⏱️ Response Time

Not Mentioned

📝 Common Complaints

Inadequate initial order planning/underestimation,Quality issues with delivered materials/concrete (e.g., incorrect slump),Poor installation handling,Issues with customer service/support,Allocating blame

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Not Mentioned

📋 Care Tips

Not Mentioned

View Details
Mackson Marble Granite Quartz - Countertop provider

Mackson Marble Granite Quartz

(4.8)
63 reviews

📍 40 Gazza Blvd, Farmingdale, NY 11735, USA

📞 +1 631-760-7540

The reviews highlight a predominantly positive experience with the supplier, Mackson Marble & Granite, led by AJ. Customers repeatedly praise the beauty of the countertops (granite and quartz mentioned, along with 'Fusion Stone') and express high satisfaction with AJ's service (described as excellent, fantastic, wonderful, friendly, knowledgeable, reliable, and professional). The selection process is noted as easy and helpful, installation is praised for being clean, fast, thorough, and attention to detail. The overall impression is strong customer satisfaction with the quality of the product and service. The pricing is noted to be reasonable by some and 'phenomenal' in one instance. One review specifically mentions a 10-year warranty. A minority of reviews describe a very negative experience, primarily complaining of unspecified issues and ambiguous pricing details.

🌳 Common Materials

Granite,Quartz,Fusion Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unspecified Issues, Unclear Pricing

🛡️ Warranties Offered

10 Year Warranty (mentioned in one review)

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Some mention prices being reasonable or phenomenal, while the worst experience reviews do not specify the pricing complaint clearly.

📋 Care Tips

Not Mentioned

View Details
World Class Granite - Countertop provider

World Class Granite

(4.8)
86 reviews

📍 25-46 51st Ave, Long Island City, NY 11101, USA

📞 +1 929-485-7909

These reviews consistently praise World Class Granite for a smooth customer experience characterized by excellent communication, knowledgeable staff (particularly Jansel), prompt service, and generally high-quality materials and installation. The business offers a range of popular materials like quartz, granite, marble, and Caesarstone, often providing significantly faster turnaround times than usual and fair pricing. While most feedback is extremely positive, a few reviews raise serious issues regarding product quality with quartz countertops and instances of unprofessional conduct.

🌳 Common Materials

Quartz,Granite,Marble,Caesarstone

Quality Rating

Excellent

⏱️ Response Time

Very quick. Repeated references to immediate resolution, solutions provided same day or smoothly handled with minimal waiting.

📝 Common Complaints

Defects (chips, scratches) with certain types of quartz countertops, sometimes present at installation.,Serious allegations of taking customer property, refusing its return.,Allegations of aggressive sales tactics or disrespectful behavior.

🛡️ Warranties Offered

None mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally praised as reasonable, fair, and good value for money.

📋 Care Tips

Specifically mentioned avoiding abrasive cleaners or substances that could damage certain stones (e.g., potentially aggressive cleaners for a particular marble).

View Details
Yonkers Countertops Corp. - Countertop provider

Yonkers Countertops Corp.

(4.9)
57 reviews

📍 401 Saw Mill River Rd C, Yonkers, NY 10701, USA

📞 +1 914-316-1170

Based on customer reviews, Yonkers Countertop provides reliable and high-quality countertop services with consistently positive experiences reported for professional installation, timely job completions, fair pricing, and effective customer service. Potential customers may benefit from the company's track record of quick turn-around times, expertise in materials selection, and multi-language support options.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Customers report typically experiencing quick service turn-around, with no delays or extended wait times mentioned.

📝 Common Complaints

No complaints or issues were mentioned in any of the reviews.

🛡️ Warranties Offered

No specific details about warranties or guarantees were provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers describe the pricing as reasonable, fair, and competitive, often noting good value for money.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Concrete Collaborative - Countertop provider

Concrete Collaborative

(3.9)
34 reviews

📍 211 Mott St, New York, NY 10012, USA

📞 +1 855-268-0800

Reviews for the business mention positive aspects such as the beauty and uniqueness of specific materials like Concrete Collaborative and Salt + Kirra, highlighting good customer service in some cases and praising replacement services. However, there are also negative comments regarding slow response times from specific staff, product quality issues like tiles being damaged in transit or inconsistencies, and unprofessional customer service leading to poor experiences.

🌳 Common Materials

Concrete Collaborative,Salt + Kirra,Movi design,Tiles

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Unresponsive or slow service/staff,Faulty or damaged materials,Poor customer service

🛡️ Warranties Offered

Concrete Collaborative warranty or replacement policy implied

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Positive feedback on value for money/quality not found in complaints, adequate pricing not confirmed

📋 Care Tips

None mentioned in the reviews

View Details
Get Real Surfaces - Countertop provider

Get Real Surfaces

(2.3)
3 reviews

📍 227 W 29th St #9r, New York, NY 10001, USA

📞 +1 212-414-1620

The reviews reflect a mixed range of experiences regarding a countertop supplier business, with practical details including specific customer interactions and service incidents. One review highlights significant issues with slow responsiveness and poor customer service, potentially impacting the ability to secure timely service. Another review describes positive experiences with professional customer service and installation. Some considerations for potential customers include verifying specific details such as response times and focusing on quality aspects even amidst service complaints.

🌳 Common Materials

kitchen countertops,concrete items

Quality Rating

Good

⏱️ Response Time

Response times can be slow, as indicated by a reviewer experiencing a lack of response despite contacting two months prior.

📝 Common Complaints

Customer service issues,Poor customer service experiences,Unprofessional behavior

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the provided reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

No information about pricing or value for money was mentioned in the provided reviews.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the provided reviews.

View Details
Glenwood Mason Supply - Countertop provider

Glenwood Mason Supply

(4.6)
340 reviews

📍 4100 Glenwood Rd, Brooklyn, NY 11210, USA

📞 +1 718-859-6500

Customer reviews highlight overwhelmingly positive experiences with Glenwood Mason Supply, praising its customer service staff and satisfaction with sales representatives, particularly Nelson. Some reviews mention the helpfulness and thoroughness of staff in finding suitable products, although one review notes that certain stones were only sold in bulk ('pallet only'). A significant theme is the positive experience with sales representative Nelson, with multiple reviews commending his helpful nature, knowledge, and proactive approach. One review explicitly compares Glenwood Mason Supply to Glenwood Masonry supply store.

🌳 Common Materials

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Limited feedback provided, but mentions prices are reasonable (e.g. 'reasonable price').

📋 Care Tips

View Details

Corian Countertops in New York, USA

Corian New York - CorianNY - Countertop provider

Corian New York - CorianNY

(5)
6 reviews

📍 151 22nd St, Brooklyn, NY 11232, USA

📞 +1 917-963-1008

The provided reviews are positive, mentioning professional staff, creative solutions, and timely service. A convenient NYC location is noted, along with overall customer satisfaction. No specific negative feedback or detailed product information is provided.

🌳 Common Materials

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

📋 Care Tips

View Details
Milestone Kitchen and Bath Corp - Countertop provider

Milestone Kitchen and Bath Corp

(4.8)
20 reviews

📍 37-02 48th St, Sunnyside, NY 11104, USA

📞 +1 718-782-2209

Customer reviews consistently praise the business for offering a professional, fast, and efficient service with knowledgeable staff. They highlight a good selection of countertop materials (particularly quartz and stone), competitive pricing, and high-quality installation. The business is known for ability to obtain materials at competitive prices and quick turnaround times, often within a few days, which was especially appreciated when expediting orders. There are no mentions of issues or complaints within these reviews.

🌳 Common Materials

[object Object]

Quality Rating

Excellent

⏱️ Response Time

[object Object]

📝 Common Complaints

None reported

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

[object Object]

📋 Care Tips

Not mentioned

View Details
AC Stone Quartz Inc - Countertop provider

AC Stone Quartz Inc

(5)
34 reviews

📍 11-25 Broadway, Astoria, NY 11106, USA

📞 +1 929-451-5196

Customer reviews generally highlight a positive experience with this countertop supplier in terms of quality, installation, and customer service. Common themes include the use of materials such as quartz and granite, quick response and installation times, fair pricing, and excellent customer service. However, one customer mentioned an issue with a cooktop cutout, though it was resolved without dissatisfaction detailed. Most reviews indicate potential for lifetime warranties.

🌳 Common Materials

Granite,Quartz,Stone

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

An issue with a cooktop cutout being too small was mentioned by one customer in a specific context, though it was resolved satisfactorily.

🛡️ Warranties Offered

Lifetime warranties or guarantees are mentioned in multiple reviews, implying a strong reassurance of product longevity.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is consistently described as fair, reasonable, or the best found, with positive feedback on value for money throughout the reviews.

📋 Care Tips

No general care or maintenance tips for countertops are explicitly mentioned or recommended across the reviews.

View Details
Solid Surfaces NY Granite & Quartz Countertops - Countertop provider

Solid Surfaces NY Granite & Quartz Countertops

(4.7)
447 reviews

📍 1 Townline Cir, Rochester, NY 14623, USA

📞 +1 585-292-5340

People say this home improvement store offers beautiful countertops and provides professional installation services. They also highlight the friendly, helpful, and efficient staff who make the countertop selection and installation process smooth and stress-free.

View Details
Solid Surfaces NY - Granite & Quartz Countertops - Countertop provider

Solid Surfaces NY - Granite & Quartz Countertops

(4.8)
62 reviews

📍 2851 Broadway Suite 700, Cheektowaga, NY 14227, USA

📞 +1 716-668-5202

Reviews frequently highlight the friendly, professional, and efficient service provided by the company's staff and crews (e.g., Andre, Chris, Kenny, Jan, Jonas). Customers are consistently impressed with the quality of countertops and installations, use of materials such as quartz, granite, and solid surface, and the courteous customer service. Some customers praise the thoroughness of installers who provide care instructions and clean up meticulously. However, one review mentions waiting an extended period (a year) for installation and expresses disappointment about seam quality on granite countertops.

🌳 Common Materials

Solid Surface,Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Seam quality in granite installations

🛡️ Warranties Offered

No specific warranties or guarantees mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No pricing comments given

📋 Care Tips

Cleaners specified,Cleaning instructions provided

View Details
Style Granite & Kitchen - Countertop provider

Style Granite & Kitchen

(5)
242 reviews

📍 2271 Hylan Blvd, Staten Island, NY 10306, USA

📞 +1 718-727-0919

These reviews reflect strong positive feedback from multiple satisfied customers regarding Style Granite & Kitchen Cabinets, focusing on professional service, timely installation, high-quality materials, and excellent customer experience. Key positive aspects repeatedly emphasized include the professionalism and knowledge of the staff, particularly Hakan and Emin, prompt follow-up and communication, superior craftsmanship and quality of materials, competitive pricing with no waiting periods for installation, and home visits for measurements. Customers highlight the company's overall high standard of service, leading many to highly recommend and seek their services again.

🌳 Common Materials

Granite,Quartz,Kitchen,Cabinets,Marble

Quality Rating

Excellent

⏱️ Response Time

Positive reviews mention prompt responses to customer inquiries, home visits for measurements, and swift execution of orders and installations, significantly faster than industry average wait times referred to by one customer.

📝 Common Complaints

None explicitly mentioned, but certain situations like remodeling projects and coordinating with delivery/finish items require day-to-day considerations or coordination. In one instance, the configuration required engineering for custom project.

🛡️ Warranties Offered

No specific warranty details are mentioned in the reviews, though high-quality standards and satisfaction with the materials and installation are emphasized.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently report receiving competitive and typically lower prices compared to other quoted suppliers, with one review particularly highlighting unbeatable pricing and another noting significantly beating competitor quotes. Good value for money is also inferred, aligning price with quality.

📋 Care Tips

Crew members showed willingness to measure homes again to ensure correct measurements, even if prices didn't change.

View Details
Whitestone Marble & Granite Corp. - Countertop provider

Whitestone Marble & Granite Corp.

(3.9)
12 reviews

📍 25 Montauk Ave., Brooklyn, NY 11208, USA

📞 +1 718-599-2706

Customer reviews for this countertop supplier highlight a mix of positive and negative experiences. Potential customers can expect a wide variety of materials and generally positive feedback on selection, quality, and installation in some cases, along with good pricing mentioned in a few reviews. However, there are inconsistent service experiences, with some praising customer service and others reporting significant issues. No specific details are provided on warranties, response times, or care tips for countertops.

🌳 Common Materials

Stones (e.g., granite, marble, though not explicitly named)

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service (e.g., being ignored after payment)

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive (e.g., fair, competitive, or low pricing mentioned, implying good value for money)

📋 Care Tips

View Details
Bright Granite Corp - Countertop provider

Bright Granite Corp

(4.1)
8 reviews

📍 105 Dobbin St, Brooklyn, NY 11222, USA

📞 +1 718-310-7614

The reviews for this countertop supplier indicate generally positive experiences with good customer service, punctual delivery and installation, fair pricing, and aesthetically pleasing results. Some customers highlighted ease of communication (e.g., bilingual service), while others noted that the provider focuses on quality and value for more standard materials rather than premium options. However, there are a few complaints regarding additional costs for extra services and instances of unprofessional or unresponsive behavior, suggesting variability in customer interactions.

🌳 Common Materials

granite,marble

Quality Rating

Good

⏱️ Response Time

Generally timely with punctual installations and deliveries mentioned; some issues with delivery scheduling in negative reviews.

📝 Common Complaints

additional or unexpected charges during installation (e.g., removal of old countertops),poor or unprofessional customer service,unreliable quotes or delivery time estimates

🛡️ Warranties Offered

No information provided in the reviews about specific warranties or guarantees.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers generally report fair and reasonable pricing with good value for quality countertops; however, one review mentioned unexpected additional costs associated with services like removal.

📋 Care Tips

No information provided in the reviews regarding care or maintenance tips for countertops.

View Details
Cabinets and Countertops Long Island | Quality Solid Surface - Countertop provider

Cabinets and Countertops Long Island | Quality Solid Surface

(4.3)
9 reviews

📍 20 Jules Ct #7, Bohemia, NY 11716, USA

📞 +1 631-232-0289

Customer reviews consistently highlight positive experiences, particularly with Corian countertops and their installation. Service is described as excellent and highly reliable, with customers expressing satisfaction and commenting on the value for money. No significant complaints or warranty discussions are mentioned.

🌳 Common Materials

Corian

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback - "best value for the money" mentioned

📋 Care Tips

Unknown

View Details
Marble Works Design Team Inc. - Countertop provider

Marble Works Design Team Inc.

(4.5)
31 reviews

📍 681 Saw Mill River Rd, Yonkers, NY 10710, USA

📞 +1 914-376-3653

The reviews for Marble Works are predominantly positive, highlighting their professionalism, craftsmanship, and excellent customer service. Customers frequently praise the installation quality, selection of materials, and ease of the ordering and communication process. Several reviews specifically mention quartz and granite countertops. Potential customers should be aware that while most experiences are excellent, a few negative reviews cite issues like scratches during installation and dissatisfaction with other companies' work.

🌳 Common Materials

[object Object]

Quality Rating

Excellent (with some exceptions noted)

⏱️ Response Time

Unknown

📝 Common Complaints

[object Object]

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

[object Object]

📋 Care Tips

Unknown

View Details
Alba Stone Work Inc. - Countertop provider

Alba Stone Work Inc.

(5)
3 reviews

📍 38-26 54th St, Woodside, NY 11377, USA

📞 +1 347-834-2403

The provided reviews predominantly highlight the company's extensive experience and access to various high-end countertop materials including Caesarstone, Silestone, Cambria, Corian, Granite, and Dekton. Customers express high praise for the craftsmanship, attention to detail, and excellent customer service provided by the staff, leading to strong overall satisfaction with the quality, service, and selection offered.

🌳 Common Materials

Caesarstone,Silestone,Cambria,Corian,Granite,Dekton,Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Custom Counters by Precision - Countertop provider

Custom Counters by Precision

(4)
40 reviews

📍 11 Linden St, Passaic, NJ 07055, USA

📞 +1 973-773-0111

Customer reviews for this countertop supplier reflect a mix of positive and negative experiences, with numerous testimonials praising exceptional customer service, professional installation crews, and high-quality materials (such as granite, quartz, and dekton). Potential customers frequently highlight the variety of material options and the proactive approach of the company owner and staff in addressing issues. However, some reviews mention instances of delayed service (e.g., late arrivals) and unexpected cost increases after the initial quote, alongside a few accounts of installation errors. The overall customer experience appears to be variable, with factors such as promptness and service quality playing a significant role in satisfaction levels.

🌳 Common Materials

Granite (Uba Tuba),Quartz®,Dekton cascade,Ceramic sink countertops

Quality Rating

Good

⏱️ Response Time

Quick or Variable (Positive Cases): Crews arrive on time, inquiries sometimes addressed promptly. Negative Cases: Reports of late arrivals and delayed responses to service requests.

📝 Common Complaints

Installation errors (incorrect cuts, improper seams, sink detachment),Unexpected cost increases after installation/quote,Delayed service (late arrivals, slow response/inaction),Poor worker/customerservice behavior

🛡️ Warranties Offered

Not Consistently Mentioned

👥 Customer Service Rating

Mixed/Variable

💰 Pricing Feedback

Mixed (Positive: Finds prices high but worth it for quality; Negative: Dissatisfied with additional charges, perceived poor value for pricing)

📋 Care Tips

None Consistently Mentioned

View Details
Manhattan Laminates - Countertop provider

Manhattan Laminates

(4)
35 reviews

📍 51-15 35th St, Long Island City, NY 11101, USA

📞 +1 212-255-2522

Customer reviews for this countertop supplier business show a mixed history, with positive remarks from customers praising helpful staff, professional demeanor, friendly service, and a good selection of in-stock materials such as laminates and finishing options, alongside some testimonials noting fair pricing. However, critical feedback highlights a decline in customer service quality over time, including reports of unprofessional interactions, ordering errors, faulty product deliveries, inadequate handling of returns or warranties, and lack of proper greeting or attention to customers in certain instances. Potential customers can expect timely assistance from customer-facing staff in some cases, but specifics on product quality, warranties, or care instructions are not uniformly covered across reviews.

🌳 Common Materials

White Prefinished Plywood,White Maple,Laminate

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service attitude (e.g., lack of greeting or disinterest),Ordering errors (e.g., incorrect material selected without customer knowledge),Shoddy product or installation quality (including faulty deliveries),Issues with returns or warranties (e.g., refusal to process returns),Inconsistent greeting or poor initial customer interaction

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Good

📋 Care Tips

No specific care tips mentioned in the reviews

View Details
K & E Fabrications Inc - Countertop provider

K & E Fabrications Inc

(4)
1 review

📍 2235 Light St, Bronx, NY 10466, USA

📞 +1 718-324-2355

No customer reviews were provided for this countertop supplier business. Therefore, no information is available about customer experiences, product quality, pricing, or other factors based on review data.

🌳 Common Materials

Unknown

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Andes Marble & Granite Inc - Countertop provider

Andes Marble & Granite Inc

(4.4)
7 reviews

📍 30 Meadow St, Brooklyn, NY 11206, USA

📞 +1 347-546-6813

Based on the customer reviews analyzed, the business appears to be highly reputable for providing high-quality countertops and professional installation services. Multiple reviews praise the company's customer service, helpfulness, and guaranteed positive outcomes, with all known feedback expressing strong recommendations. However, specific details such as response times, common materials used, warranty information, or care tips are not mentioned in the provided reviews.

🌳 Common Materials

Not mentioned in the reviews.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Insufficient reviews detail complaints; however, one review strongly labels the service as unprofessional but does not specify the reason.

🛡️ Warranties Offered

No information provided regarding warranties or guarantees in the given reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews describe the pricing as fair or value for money in a few positive instances, but no negative opinions or specific details were mentioned.

📋 Care Tips

None provided in the reviews.

View Details
Formica Laminate Kitchen Countertops Dealer - Countertop provider

Formica Laminate Kitchen Countertops Dealer

(4.7)
3 reviews

📍 161 22nd St, Brooklyn, NY 11232, USA

📞 +1 347-916-0835

This supplier is noted for offering a variety of countertop materials, with Formica being the most frequently specified or recommended option, alongside Quartz. Reviews highlight generally positive experiences with selection processes, installation, and customer service, with one instance mentioning a stock issue and delivery delay. No pricing or warranty details were specified in the reviews, and maintenance tips were not provided.

🌳 Common Materials

Formica,Quartz

Quality Rating

Good

⏱️ Response Time

1-2 days

📝 Common Complaints

Stock availability issues and delivery delays were mentioned in one review.

🛡️ Warranties Offered

None were mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

One review described the cost as excellent, indicating positive feedback for value for money.

📋 Care Tips

No specific care or maintenance tips for countertops were provided in the reviews.

View Details
Zicana Surfaces - Countertop provider

Zicana Surfaces

(4.8)
405 reviews

📍 58 Sylvester St, Westbury, NY 11590, USA

📞 +1 516-209-3583

People say this countertop store offers top-notch fabrication work with a variety of exotic stone materials. They highlight the reasonable prices, excellent customer service, and professional, helpful staff. They also like the beautiful showroom and the team's attention to detail.

View Details
Solid Tops - Countertop provider

Solid Tops

(4.3)
4 reviews

📍 27 Coffey St, Brooklyn, NY 11231, USA

📞 +1 718-596-6569

The reviews suggest that the business has experience in providing quartz surface countertops, specifically Corian, and offers installation services. One review indicates positive experiences with fair pricing, coordination of bespoke elements like sinks, and overall satisfaction, while another highlights the business's evolution from a family-run operation offering services across various rooms including custom fabrication. No negative experiences or pricing complaints are mentioned, and there is no explicit information about warranties, response time, service speed, care instructions, issues, or general quality assessments beyond the first testimonial's implied approval.

🌳 Common Materials

Corian, Fabrications (e.g., cutting boards, custom kitchen/bathroom pieces)

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Fair pricing is noted in one review.

📋 Care Tips

Unknown

View Details
BullStone - Countertop provider

BullStone

(5)
11 reviews

📍 61-61 Metropolitan Ave, Middle Village, NY 11379, USA

📞 +1 646-262-4167

Customer reviews highlight consistently positive experiences with Bulstone's countertop supplier services. Key positive points mentioned include professional and friendly customer service, high-quality craftsmanship in fabrication and seamless installation, and the skill of their installers like 'Sylvester'. Turnaround times are described as 'quick' and the quality is noted as 'the best'. While no negative feedback or specific material recommendations are provided in the available reviews, the absence of explicit complaints and the repeated praise suggest a generally positive experience focused on professional service and quality craftsmanship without mentioning specific materials, warranties, care tips, or pricing.

🌳 Common Materials

No specific materials were mentioned or recommended in the reviews.

Quality Rating

Excellent

⏱️ Response Time

Turnaround times were described as 'quick'. No specific average response time for service calls could be determined from the reviews.

📝 Common Complaints

No common complaints or issues were mentioned in the reviews.

🛡️ Warranties Offered

No information about warranties or guarantees was mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback regarding pricing or value for money was mentioned in the reviews.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
City Countertops - Countertop provider

City Countertops

(4.9)
18 reviews

📍 1133 Broadway, New York, NY 10010, USA

📞 +1 929-485-7909

The reviews for City Countertops are overwhelmingly positive, with customers praising the beauty and quality of installations, as well as the professionalism and rapid response times of staff. Key highlights include high satisfaction with quartz and marble countertops, excellent communication from installers and team members, and quick service that often exceeds expectations. While minor issues like miscommunications or scheduling are occasionally noted, they are typically resolved to customer satisfaction. There is no explicit discussion of warranties in the provided reviews.

🌳 Common Materials

quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Quotes and reviews mention fast responses, such as 'within a day', but do not provide an explicit average or typical time.

📝 Common Complaints

Miscommunication and receiving the wrong material are the only issues raised during the service, though these were resolved satisfactorily in the one instance discussed

🛡️ Warranties Offered

No specific warranty information is mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Price is frequently described as 'reasonable', with no explicit mention of negative experiences or dissatisfaction with the level of value for money

📋 Care Tips

None mentioned

View Details

Granite Countertops in New York, USA

Brooklyn Granite - Countertop provider

Brooklyn Granite

(4.3)
26 reviews

📍 1353 61st St, Brooklyn, NY 11219, USA

📞 +1 718-484-4830

Customer reviews for CounterTop Pros highlight a range of positive experiences with their services. Potential customers can expect a wide selection of materials including granite, quartz, marble, and other stone options. The company is noted for its excellent customer service, quick communication, prompt installation (often completed within days), reasonable pricing, and overall high-quality workmanship. Notable mention is made of the helpful staff and reliable craftsmanship. Reviews occasionally note minor issues or provide mixed feedback on service experiences and warranty details in rare cases, but the majority of feedback underscores strong performance across key customer points.

🌳 Common Materials

Granite,Quartz,Marble,Stone

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

Occasional issues with the owner (when applicable), Some reports of potential work return problems

🛡️ Warranties Offered

Generally not detailed in reviews, but tagged examples include '10-year warranty' (exact terms not specified for all installations based on reviews)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered reasonable by multiple reviewers, although one review raised concerns about a negative prior experience elsewhere.

📋 Care Tips

None mentioned in the provided reviews.

View Details
Empire Marble & Granite - Countertop provider

Empire Marble & Granite

(5)
190 reviews

📍 2353 Quimby Ave, Bronx, NY 10473, USA

📞 +1 347-498-1440

Reviews for Empire Marble & Granite highlight positive experiences with the business, noting high praise for customer service, professionalism, and timely response. Potential customers considering services here can expect marble, granite, and quartz materials, excellent quality in products and installations, fast service handling from inquiries to delivery, and no significant complaints or warranty details mentioned. The business appears family-owned and focused on providing excellent value.

🌳 Common Materials

marble,granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Fast and efficient query response (e.g., immediate return or within a short timeframe, minimum of 6 days mentioned for appointment setup)

📝 Common Complaints

None mentioned in the provided reviews.

🛡️ Warranties Offered

Not mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are described as 'affordable', 'fair priced', and customers feel they received good value for money.

📋 Care Tips

Not mentioned.

View Details
City Countertops - Countertop provider

City Countertops

(4.9)
18 reviews

📍 1133 Broadway, New York, NY 10010, USA

📞 +1 929-485-7909

Positive reviews consistently highlight the professionalism and excellent customer service provided by the business, particularly praising Alex and Ram. Customers frequently commend the prompt response times, efficient handling of project timelines including swift measurements and installation, and the quality of both the materials used (such as stone, marble, and quartz) and the installation work. The business is noted for having reasonable pricing and knowledgeable staff.

🌳 Common Materials

marble,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent

📋 Care Tips

Unknown

View Details
Prime Marble and Granite - Countertop provider

Prime Marble and Granite

(4.8)
62 reviews

📍 60 Milbar Blvd Suite B, Farmingdale, NY 11735, USA

📞 +1 917-933-1515

Reviews highlight Prime Marble and Granite's positive experiences, particularly praising the selection of materials, responsive service, and competitive pricing, with numerous testimonials recommending their services. Customers frequently mention interactions with staff like Raj and Lorraine, often appreciating their knowledge, professionalism, and straightforward communication. While quality, service, and pricing are mostly lauded, some mention minor issues related to installation processes or delays.

🌳 Common Materials

Granite, Marble, Soapstone, and others.

Quality Rating

Excellent

⏱️ Response Time

Good (Often contacted quickly, even on weekends or during busy periods; installations sometimes completed in days).

📝 Common Complaints

Relatively few complaints were mentioned; however, some customers noted minor delays with installations and relied on third-party fabricators, though the company itself was later praised for resolving these. One instance mentioned the company 'hung up' on a call, though this was atypical relative to the volume of positive feedback.

🛡️ Warranties Offered

Warranties or guarantees are mentioned in relation to the products and staff reliability (e.g., 'Returns calls on time', 'follows up after installation'), but details about specific installation warranties are generally not provided in the reviews. Some reviews imply satisfaction with the purchased materials.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently reported that the pricing was competitive, reasonable, great, or the lowest prices available, providing good value for money.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the provided reviews.

View Details
Super Stone - Countertop provider

Super Stone

(4.7)
46 reviews

📍 87 14th St, Brooklyn, NY 11215, USA

📞 +1 718-832-1808

Customer reviews for Super Stone, a countertop supplier, predominantly highlight positive experiences with installation quality, customer service, and product selection. The company is noted for its efficient processes, accuracy in measurement and fabrication, and competitive pricing. While most reviews praise the professionalism and reliability of specific team members (Henry, Jim, Jeff), one review indicates a perceived decline in service quality over time.

🌳 Common Materials

quartz,granite,marble,stone,slab

Quality Rating

Excellent

⏱️ Response Time

Very Fast (e.g., measured quickly, within days, installation in less than 10 minutes)

📝 Common Complaints

One reviewer mentioned a perceived decline in quality or service over time, with claims of increased errors on different jobs and a reported increase in price or dissatisfaction in recent interactions.

🛡️ Warranties Offered

No specific warranties or guarantees were explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing,Good value for money,Reasonable costs,No mention of high prices

📋 Care Tips

A maintenance tip was provided for granite countertops suggesting they should be cleaned with lime-free or pH-neutral cleaners.

View Details
UMI Stone | The Source - Countertop provider

UMI Stone | The Source

(4.8)
45 reviews

📍 145 19th St, Brooklyn, NY 11232, USA

📞 +1 718-832-3628

Customer reviews for the countertop supplier businesses highlight several key aspects. The selection of available materials is described as extensive, featuring various stones like marble, granite, quartzite, and quartz. Staff members consistently receive positive feedback for their professionalism, knowledge, and helpfulness, though specific staff members are not referenced. Multiple positive reviews mention excellent customer service. However, in one specific review, a customer expressed frustration regarding a supplier's failure to follow up, while another review mentions 'John' for reliable delivery. Installation quality is implied to be good based on positive comments about the finished countertops.

🌳 Common Materials

marble,quartzite,granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

N/A

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
G.D.I Marble of NY - Countertop provider

G.D.I Marble of NY

(4.7)
32 reviews

📍 31 Cobek Ct, Brooklyn, NY 11223, USA

📞 +1 718-996-9100

Business customers and individuals praise the supplier for consistently high-quality countertop work across various materials, exceptional installation, and professional customer service, highlighting responsiveness and competitive pricing. Cases involving warranty issues (like a damaged quartz countertop requiring further work) result in criticism of customer service, but these remain minority feedbacks.

🌳 Common Materials

Quartz,Marble,Granite,Stone,Tile

Quality Rating

Excellent

⏱️ Response Time

Very quick (e.g., orders ready in days, fast installation)

📝 Common Complaints

Warranty handling (difficulty or extra cost when things go wrong, as in the damaged quartz case),Customer service attitude (Criticism regarding Julia's skills in specific cases)

🛡️ Warranties Offered

Not specified in detail, but warranty support is mentioned (or its absence/cost in a complaint)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered good/competitive value for money (mentioned in positive reviews), though not the focus of critiques.

📋 Care Tips

Not mentioned in any reviews

View Details
A&A Stone Inc - Countertop provider

A&A Stone Inc

(4.9)
11 reviews

📍 Back of the Building, 1190 Commerce Ave, Bronx, NY 10462, USA

📞 +1 347-810-9595

Customer reviews for A & A Countertop focus primarily on positive experiences with installation and customer service. While the specific material names (quartz and stone) are mentioned in some reviews, the overall sentiment across multiple projects highlights excellent workmanship and communication, though one customer questioned long-term durability. There is no explicit mention of pricing or care instructions in the reviews.

🌳 Common Materials

quartz,stone

Quality Rating

Excellent (1) / Unknown (5)

⏱️ Response Time

Unknown

📝 Common Complaints

Minimal explicit complaints; one customer mentioned questioning long-term durability despite overall satisfaction.

🛡️ Warranties Offered

No specific warranty information is mentioned in the reviews.

👥 Customer Service Rating

Excellent (1)

💰 Pricing Feedback

No comments on pricing or value for money are provided in the reviews.

📋 Care Tips

No care or maintenance tips are mentioned in the reviews.

View Details
Marble.com - Countertop provider

Marble.com

(4.6)
388 reviews

📍 1 Mt Vernon St, Ridgefield Park, NJ 07660, USA

📞 +1 201-440-6779

People say this countertop store offers a wide selection of granite, marble, and quartz in various price ranges. They highlight the smooth installation process, professional and responsive staff, and beautiful finished products. They also like the efficient and quality work, and the reasonable prices.

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Milestone Kitchen and Bath Corp - Countertop provider

Milestone Kitchen and Bath Corp

(4.8)
20 reviews

📍 37-02 48th St, Sunnyside, NY 11104, USA

📞 +1 718-782-2209

The reviews for this countertop supplier business are predominantly positive. Customers frequently praise Ken Lam's professional and helpful approach, the wide selection of materials available (especially quartz and Caesarstone), the competitive and affordable pricing, and the prompt, high-quality installation services. Installations are noted to be completed efficiently, with many customers (in one instance) appreciating the speed to complete a project for an urgent need like a newborn baby's arrival. Pricing is highlighted as excellent compared to competitors or best value available. There appears to be no mention of warranties or specific care instructions for the materials. Some reviews are generic or lack specific text.

🌳 Common Materials

quartz,caesarstone

Quality Rating

Excellent

⏱️ Response Time

4-5 days maximum for typical projects (strong indication of speed)

📝 Common Complaints

🛡️ Warranties Offered

No specific warranties or guarantees mentioned in the reviewed feedback.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Excellent,Low Price,Best Value,No Nickel & Dime

📋 Care Tips

View Details
JP Stonemart - Countertop provider

JP Stonemart

(5)
52 reviews

📍 1696 Richmond Ter, Staten Island, NY 10310, USA

📞 +1 718-448-0700

The reviews consistently praise JP Stonemart for its expertise in stone selection, custom fabrication, and installation services, particularly highlighting the work of Joe and his team. Customers appreciate the attention to detail, prompt service, and high-quality countertops (including granite, quartzite, marble, and quartz), with no reported significant issues. The company is noted for its professionalism, customer service, and reasonable pricing, making it a highly recommended supplier in Staten Island and NYC.

🌳 Common Materials

granite,marble,quartz,quartzite,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned in the reviews. All feedback provided is positive regarding product, service, and installation.

🛡️ Warranties Offered

No specific warranty offerings are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Most reviews highlight the pricing as reasonable, fair, or more cost-effective compared to other suppliers.

📋 Care Tips

No standardized care or maintenance tips for countertops are explicitly provided in the reviews; however, care is generally noted as being easy and appreciated.

View Details
Stone Bellisimo LLC - Countertop provider

Stone Bellisimo LLC

(4.9)
131 reviews

📍 618 23rd St, Union City, NJ 07087, USA

📞 +1 201-553-1919

People say this countertop store offers a wide selection of premium materials, including quartz, granite, and marble, and provides custom fabrication services. They highlight the efficient team of installers, the quick turnaround time, and the professional service. They also like the detailed consultations and the responsiveness of the staff.

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New York Marble & Ceramic, Inc. - Countertop provider

New York Marble & Ceramic, Inc.

(4)
13 reviews

📍 101 West End Ave, Inwood, NY 11096, USA

📞 +1 212-929-1817

The reviews received highlight numerous positive experiences with the company. Customers frequently mention the quality of the countertops (with marble and granite being noted examples), the friendly and helpful service from staff (like Jasmine), the impressive selection of materials, and prompt completion of orders (even under tight deadlines). Installation quality is praised, and customers appear satisfied with the value. No specific complaints or pricing details are mentioned.

🌳 Common Materials

granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Lifetime guarantee

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value

📋 Care Tips

None

View Details
World Class Granite - Countertop provider

World Class Granite

(4.8)
86 reviews

📍 25-46 51st Ave, Long Island City, NY 11101, USA

📞 +1 929-485-7909

Customer reviews indicate predominantly positive experiences with World Class Granite, highlighting strong customer service, professionalism, and high-quality installation. Potential customers can expect excellent craftsmanship and a variety of material options, including granite, marble, quartz, and Caesarstone, with reasonable pricing and responsive communication. Concerns have primarily been reported by a small number of customers regarding specific service interactions, which may not reflect the typical customer experience.

🌳 Common Materials

granite,marble,quartz,Caesarstone

Quality Rating

Excellent

⏱️ Response Time

Very Responsive (numerical data not explicitly mentioned, but rapid communication and process feedback are consistently noted)

📝 Common Complaints

Product theft (mentioned in one review),Negative interactions or behavior reported (mentioned in one review),Potential material or installation defects (mentioned in one review)

🛡️ Warranties Offered

Standard warranties are implicitly mentioned for countertops and installation but are not detailed in the reviews beyond general reassurance; no specific warranty terms are provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing has generally been described as reasonable or excellent value for the quality offered.

📋 Care Tips

While explicit care instructions are not provided, specific installation challenges (such as Caesarstone needing in-place cutting) are mentioned, which may indirectly indicate specific care/crating considerations.

View Details
Mackson Marble Granite Quartz - Countertop provider

Mackson Marble Granite Quartz

(4.8)
63 reviews

📍 40 Gazza Blvd, Farmingdale, NY 11735, USA

📞 +1 631-760-7540

Based on customer reviews, Mackson Marble & Granite is praised for its quality installation, selection of materials such as quartz, granite, and marble, and positive customer service experiences. Many reviewers recommend the company for beautiful countertops and fair pricing, with a majority of feedback being highly positive. However, there is one instance of a negative review suggesting potential issues with product quality or accuracy, while no common complaints or detailed service complaints are highlighted, and general care tips or warranty information are not provided in the reviews.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Not mentioned in the provided reviews

📝 Common Complaints

None frequently reported; one negative review mentioned possible issues with product accuracy or quality

🛡️ Warranties Offered

No relevant information provided in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally report finding the pricing reasonable and good value for money, with positive praise but no negative comments on cost

📋 Care Tips

No care or maintenance tips or advice for countertops are mentioned in the reviews

View Details
AFT Custom Marble & Granite LLC - Countertop provider

AFT Custom Marble & Granite LLC

(4.8)
114 reviews

📍 43-12 54th Rd, Maspeth, NY 11378, USA

📞 +1 347-944-7074

Customer reviews for AFT Custom Marble & Granite LLC are overwhelmingly positive, highlighting exceptional service, high-quality craftsmanship, and professional installation. Multiple reviews mention Ana and Bryan as key team members providing excellent support and management. Customers frequently praise the attention to detail, smooth process, and reasonable pricing. Materials mentioned include Quartz, Quartzite, and Marble. No significant complaints or negative feedback were noted across the reviews.

🌳 Common Materials

Quartz,Quartzite,Marble

Quality Rating

Excellent

⏱️ Response Time

Generally quick; praised for prompt communication and task completion.

📝 Common Complaints

None mentioned in the reviews; all feedback is positive or complimentary.

🛡️ Warranties Offered

Specific types or comprehensive warranties not explicitly detailed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers found the pricing reasonable and a good value for money. The service is noted as helpful even for customers needing guidance.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
RTM Stone Works - Countertop provider

RTM Stone Works

(5)
28 reviews

📍 139 Fulton St Suite 609, New York, NY 10038, USA

📞 +1 347-460-8646

RTM Stone Works appears to receive predominantly positive reviews from customers. The business is frequently praised for excellent customer service, professional and friendly staff, timely project completion including installation, and high-quality materials and craftsmanship. Common success stories involve transformations like kitchens and fireplaces, along with bathrooms. Positive feedback highlights easy communication, responsiveness (particularly noting Artem returning calls promptly), and competitive pricing in some cases. No significant complaints are mentioned in the reviews.

🌳 Common Materials

quartz,stone,marble,granite,laminate

Quality Rating

Excellent

⏱️ Response Time

Fast (within hours for calls/texts, generally prompt installation/project completion)

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Often included as part of their installation packages, typically covering defects for a longer term (lifetime mentioned for one specific aspect like installation).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally described as good value, reasonable, competitive, or 'priceless' due to quality. Occasionally mentioned as having strong value.

📋 Care Tips

Not mentioned

View Details
Global Stone Marble & Granite LLC - Countertop provider

Global Stone Marble & Granite LLC

(5)
294 reviews

📍 84 Modular Ave, Commack, NY 11725, USA

📞 +1 631-864-3000

Reviews from multiple unnamed customers for Global Stone Marble & Granite consistently praise the company's positive customer experience. Customers highlight the extensive variety of high-quality materials like granite, quartzite, and natural stone slabs available in a large warehouse setting. Multiple customers (e.g., 'Gilbert', 'Sandy', 'Larry', 'Maria', 'Nikolai', 'Eddie') are noted for their helpfulness, knowledge, friendliness, and patience. Walk-in visits without appointments are frequent, and staff members often assist with slab selection, fabricator connections, and educational explanations. The atmosphere is described as welcoming and organized. However, pricing and specific care instructions are rarely discussed, and one customer suggests a less rushed tour.

🌳 Common Materials

The most frequently mentioned specific materials are granite, quartzite (like Green Lapponia), and more generally, natural stone.

Quality Rating

Excellent

⏱️ Response Time

Reviews frequently praise the quick availability of staff members during walk-in visits, sometimes with notes about the helpfulness of late-night hours or Sunday availability, but no typical time range is mentioned.

📝 Common Complaints

None mentioned in the reviews; all comments are positive or neutral regarding the supplier's service, staff, or materials.

🛡️ Warranties Offered

No information about warranties or guarantees offered by the supplier is contained within these reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback about pricing or value for money is provided in these reviews.

📋 Care Tips

No specific care or maintenance tips for the countertops themselves are mentioned in these reviews, only general advice on selection.

View Details
Appia Marble & Granite - Countertop provider

Appia Marble & Granite

(4.6)
20 reviews

📍 824 62nd St, Brooklyn, NY 11220, USA

📞 +1 718-745-5309

The reviews for the countertop supplier business predominantly reflect high satisfaction with the installation quality, customer service interactions, and speed of completion. Common praises include experienced and friendly staff like Andre and Marisol, professional handling of selections (e.g., from alternatives like Formica to stones such as granite, quartzite, and marble), and competitive pricing for services like removal and installation. However, some reviews mention minor concerns, such as a lack of detailed feedback or specific warranty information, which potential customers should consider. Overall, the positive aspects emphasize reliability and expertise, though a few disappointed experiences indicate potential variability in customer satisfaction.

🌳 Common Materials

granite,quartzite,marble

Quality Rating

Excellent

⏱️ Response Time

Short wait

📝 Common Complaints

Insufficient details provided in feedback,Unclear quality issues mentioned,Unmet expectations

🛡️ Warranties Offered

Extended warranties possible

👥 Customer Service Rating

Good

💰 Pricing Feedback

Great prices and value for money offered, especially compared to alternatives like laminated surfaces

📋 Care Tips

None mentioned

View Details
Cosentino City New York - Countertop provider

Cosentino City New York

(4.7)
35 reviews

📍 150 E 58th St 3rd Floor, New York, NY 10155, USA

📞 +1 646-891-3653

Reviews for this countertop supplier primarily focus on their NYC showroom and product offerings from Cosentino. Customers consistently praise the knowledgeable and helpful sales staff, describing them as attentive, patient, expert, and going above and beyond. The supplier is noted for specialized products like Stilestone and Dekton, along with high-quality installation and excellent customer service. Potential customers should be aware that seeing certain natural stone options requires visiting a Cosentino center outside New York, slightly limiting some display slabs. The business offers warranties (though specific durations vary) and provides care instructions for natural stone products, emphasizing regular sealing and avoiding harsh cleaners. Pricing feedback suggests good value for high-end materials, though detailed cost comparisons aren't consistently provided in reviews.

🌳 Common Materials

Quartz, Dekton, Stilestone, natural stone (specifics less consistently named but praised), engineered stone.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

The need to visit Cosentino centers outside New York for viewing large natural slabs.

🛡️ Warranties Offered

10-year warranty is mentioned as available for certain natural stone surfaces.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered good value for money, especially for high-end materials.

📋 Care Tips

Regular sealing (for absorption-prone natural stones) and specific cleaning methods (avoiding acidic cleaners on some materials) are mentioned.

View Details

Laminate Countertops in New York, USA

Formica Laminate Kitchen Countertops Dealer - Countertop provider

Formica Laminate Kitchen Countertops Dealer

(4.7)
3 reviews

📍 161 22nd St, Brooklyn, NY 11232, USA

📞 +1 347-916-0835

Formica is frequently mentioned as a recommended material, often praised for selection and installation quality, but one review highlighted a stock delay. Response times for service calls appear reasonable (within days), but installation durations vary. No explicit pricing details or specific care tips were mentioned in the reviews.

🌳 Common Materials

Formica,Quartz

Quality Rating

Good

⏱️ Response Time

Service calls responded within days; installation completion took 5-7 days.

📝 Common Complaints

Minor dissatisfaction due to stock availability issues leading to delivery delays.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Super Stone - Countertop provider

Super Stone

(4.7)
46 reviews

📍 87 14th St, Brooklyn, NY 11215, USA

📞 +1 718-832-1808

Customer reviews highlight a generally positive experience with Super Stone, praising their service, installation quality, and product selection. Positive feedback includes ease of the order process, quick turnaround times, effective communication, and responsiveness. The installation is frequently mentioned as flawless and completed expeditiously. One customer expressed concerns about a dip in quality on a specific occasion.

🌳 Common Materials

Quartz,Marble,Granite

Quality Rating

Excellent

⏱️ Response Time

Reviews indicate quick response times for service inquiries and orders. Installation time is typically very fast.

📝 Common Complaints

One review mentioned concerns about a dip in quality on a specific occasion, citing an instance where a piece was cut incorrectly.

🛡️ Warranties Offered

Mention of an implied error guarantee or guarantee on workmanship exists but specific details like duration or type are not specified consistently across reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as competitive and offering good value for money.

📋 Care Tips

Unknown

View Details
World Class Granite - Countertop provider

World Class Granite

(4.8)
86 reviews

📍 25-46 51st Ave, Long Island City, NY 11101, USA

📞 +1 929-485-7909

Most customer reviews for World Class Granite are overwhelmingly positive. Customers praise their professionalism, particularly highlighting Jansel and the installation teams. Key positive aspects mentioned include excellent communication, reasonable pricing, easy and fast processes, high quality products, smooth installations, and large selections of premium materials like granite, marble, quartz, and Caesarstone. Several reviews emphasize Jansel's specific positive contributions. However, a small number of reviews expressed significant dissatisfaction, citing unprofessional behavior and issues stemming from the sales or fabrication process, including theft and product defects. Response times are not clearly discussed across the reviews, but World Class Granite is mentioned as capable of handling problematic situations effectively. Installation quality is frequently commended, while specific warranty details are rarely provided. In summary, World Class Granite appears to offer a high-quality product with a generally professional and satisfactory customer experience, though some negative feedback suggests potential variability in service quality among staff or during specific transaction phases.

🌳 Common Materials

granite,marble,quartz,Caesarstone

Quality Rating

Excellent

⏱️ Response Time

Not consistently discussed or specified across the reviews. Positive mentions exist without quantification, while one review notes handling an 'emergency' or 'problematic' situation (referencing Caesarstone sizing).

📝 Common Complaints

aggressive sales tactics (quoted as disrespectful and screaming),unprofessional and fierce service during fabrication discovery,theft of personal property by the business/staff

🛡️ Warranties Offered

No specific warranty information is provided in the reviews.

👥 Customer Service Rating

Unknown (Conflicting information: strong positive praise contrasts with specific negative accounts of rude sales and project execution failures).

💰 Pricing Feedback

Reviews indicate reasonable pricing in positive cases, transparency regarding costs in some instances. Negative reviews involve complaints about high costs.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in these reviews.

View Details
Manhattan Laminates - Countertop provider

Manhattan Laminates

(4)
35 reviews

📍 51-15 35th St, Long Island City, NY 11101, USA

📞 +1 212-255-2522

The reviews reflect a mixed experience with the business. Some customers cite issues with customer service, reported order discrepancies, and dissatisfaction with a restrictive return policy. However, there are positive comments regarding helpful customer service at specific locations, friendly warehouse staff, and a good selection of in-stock laminates. Other customers praise helpful service, competitive pricing, and good product quality when installation was handled. Both positive and negative experiences with various aspects of the business are present in the reviews.

🌳 Common Materials

Laminates,Prefinished Plywood,Maple,Discounts

Quality Rating

Unknown

⏱️ Response Time

Not mentioned

📝 Common Complaints

Lack of customer service,Order changes without customer knowledge (e.g., plywood->maple),Restrictive return policy and refusal to accept returns

🛡️ Warranties Offered

Return policy mentioned by some as an issue, not a guarantee or warranty detail provided

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Good prices mentioned in one review

📋 Care Tips

View Details
MSI Long Island - Countertop provider

MSI Long Island

(4.7)
140 reviews

📍 50 Heartland Blvd, Brentwood, NY 11717, USA

📞 +1 631-918-4600

People say this countertop store offers a wide variety of beautiful stone products and solutions for construction projects. They highlight the showroom is spacious and well-organized, making it easy to shop and find what they need. They also like the friendly, knowledgeable, and helpful staff who provide a pleasant and informative experience.

View Details
Astra Surfaces - Countertop provider

Astra Surfaces

(5)
683 reviews

📍 1580 Lower Rd Suite B, Linden, NJ 07036, USA

📞 +1 908-988-9901

People say this countertop store offers a great selection of stones and they praise the helpful, patient, and knowledgeable staff, especially Jasmeet. They also highlight the clean, organized, and efficient warehouse.

View Details
Solid Tops - Countertop provider

Solid Tops

(4.3)
4 reviews

📍 27 Coffey St, Brooklyn, NY 11231, USA

📞 +1 718-596-6569

Solid Tops provides installation and sale for designer white Corian countertops, including products like sinks. One verified review highlights the business as family-run (originally associated with Mike and now his daughters). The review cites fair pricing and expressed satisfaction with the result. No negative experiences are reported in the provided reviews, and no warranties or care instructions are specifically mentioned.

🌳 Common Materials

Corian

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

Fair

📋 Care Tips

View Details
KABINET KING - Countertop provider

KABINET KING

(4.8)
674 reviews

📍 211-36 Hillside Ave., Queens Village, NY 11427, USA

📞 +1 718-740-7800

People say this cabinet store offers great quality cabinets that surpass similarly priced options. They highlight the excellent customer service and the quick shipping times. They also like the easy installation process and the helpful staff.

View Details
Countertop Fabrication, Inc. - Countertop provider

Countertop Fabrication, Inc.

(5)
15 reviews

📍 970 NY-29, Saratoga Springs, NY 12866, USA

📞 +1 518-695-3261

Reviews consistently praise Steve from Countertop Fabrication for his professionalism, promptness, exceptional customer service, and high-quality workmanship. Customers highlight the speed of service, with completion times ranging from a few days to two weeks. The most common materials mentioned are Corian® solid surface and quartz, though granite is also noted. Projects include various installations like countertops, backsplashes, fireplaces, and modifications. There are no significant complaints reported, with high satisfaction rates and mentions of excellent craftsmanship and value. While specific warranty details aren't explicitly stated in all reviews, Steve's workmanship and guarantees are mentioned.

🌳 Common Materials

Corian® solid surface,Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Completion within weeks (least 1 week mentioned), often faster, appointments consistently kept.

📝 Common Complaints

None significantly mentioned, but one note about modifying an existing Corian® surface for a previous owner.

🛡️ Warranties Offered

Steve guarantees his installations and offers warranties (details not specified, but confidence is expressed).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive, with comments on no hidden costs and perception of value for money.

📋 Care Tips

No specific care or maintenance tips mentioned in the reviews.

View Details
M&I STONE CORP - Countertop provider

M&I STONE CORP

(5)
3 reviews

📍 88 9th St, Brooklyn, NY 11215, USA

📞 +1 973-508-2930

Customer reviews highlight favorable experiences with custom countertop selection, particularly referencing walnut and quartz as materials, and positive feedback on installation services for spaces like curved countertops and smaller kitchens, with assessment of response time or response service not mentioned.

🌳 Common Materials

Walnut, Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

View Details
Ciot New York Showroom & Slab Galleria | Marbles, Mosaic, Ceramic Tile, Hardwood - Countertop provider

Ciot New York Showroom & Slab Galleria | Marbles, Mosaic, Ceramic Tile, Hardwood

(4.6)
31 reviews

📍 5302 2nd Ave, Brooklyn, NY 11220, USA

📞 +1 212-966-0972

Customer reviews for this countertop supplier highlight a positive experience with the wide range of materials available, including natural marble, granite, porcelain, and unique slabs. The Brooklyn location is noted as an attractive new facility offering a showcase of inventory and potential for in-person exploration. High praise is given for customer service, with many staff members described as knowledgeable, professional, patient, and helpful, contributing to an excellent overall experience that extends beyond just product selection. Installation support and post-installation advice (including maintenance tips) are also mentioned. While no explicit pricing feedback is provided, the high quality and extensive material choices may indicate potentially higher costs. Potential concerns are raised about certain staff interactions, particularly regarding unclear communication, and logistical issues like product loading.

🌳 Common Materials

Marble,Granite,Porcelain

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Potential issues with staff communication (e.g., unclear speech),Logistical difficulties such as product loading,General 'proceed with caution' advice

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown (no explicit comments)

📋 Care Tips

Post-installation maintenance advice was mentioned as available

View Details
New York Marble & Ceramic, Inc. - Countertop provider

New York Marble & Ceramic, Inc.

(4)
13 reviews

📍 101 West End Ave, Inwood, NY 11096, USA

📞 +1 212-929-1817

Customer reviews highlight predominantly positive experiences with a countertop supplier business. Several comments praise the exceptional quality of the work, with particular emphasis on marble installations and overall customer service. Potential customers may consider the excellent reputation for craftsmanship and helpful support when evaluating the business. No negative feedback or issues were explicitly mentioned in the available reviews.

🌳 Common Materials

Marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No complaints mentioned

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Not mentioned

View Details
Weisman Home Outlets - Kitchen & Bathroom Cabinets - Countertop provider

Weisman Home Outlets - Kitchen & Bathroom Cabinets

(4.1)
228 reviews

📍 218-01 Merrick Blvd, Springfield Gardens, NY 11413, USA

📞 +1 718-723-4000

Customer reviews highlight a range of experiences regarding the business's offerings and service. Potential customers note the store's wide selection of kitchen cabinets (both in stock and special order), tile, and basic molding, with prices described by some as reasonable or competitive with major home improvement stores like Home Depot and Lowe's. Installation and assembly require purchasing separately, though assistance is available for an additional fee. Reviews emphasize mixed feedback on customer service, with some praising helpfulness and courtesy while others criticize poor service and lack of assistance. The quality of countertops and cabinets is generally perceived positively but with exceptions related to order fulfillment.

🌳 Common Materials

Tile, Granite, Cabinets (general mention, specific types not detailed).

Quality Rating

Unknown (Mixed feedback ranging from excellent to poor regarding quality and installation accuracy).

⏱️ Response Time

Unknown (No specific information on average or typical response time for service calls is provided in the reviews).

📝 Common Complaints

The most frequent complaint, mentioned multiple times, is poor or indifferent customer service, characterized by employees ignoring customers, lack of help, rudeness, and unprofessional behavior. Some reviews also note issues with measurements leading to installation problems.

🛡️ Warranties Offered

One review mentions a guarantee regarding sink inclusion, but details are unclear and not consistent. No specific warranty or guarantee for countertops or installation is generally detailed across the reviews.

👥 Customer Service Rating

Unknown (Feedback ranges from excellent service experiences to very poor service experiences known for being arrogant and unprofessional).

💰 Pricing Feedback

Prices are generally described as reasonable, great, or competitive by some reviewers, often compared favorably to big box stores. However, one review mentions buying 'beware' due to unexpected charges for sink inclusion.

📋 Care Tips

One review mentions the importance of selecting the desired 'hairline' (likely referring to seam type) for granite countertops, indicating orientation matters.

View Details
Metro Cabinet and Flooring - Countertop provider

Metro Cabinet and Flooring

(3.8)
15 reviews

📍 100-07 Metropolitan Ave, Forest Hills, NY 11375, USA

📞 +1 718-544-2634

Customer reviews for this countertop supplier business encompass a wide range of experiences, primarily focusing on product quality, customer service, and pricing. Several reviews highlight issues with poor quality and installation, while others praise excellent service, fair pricing, and professional installation. Feedback on specific materials is not mentioned, and informative content regarding care, warranties, or business hours, policies is not provided. Negative reviews advise caution regarding potential product damage and business practices.

🌳 Common Materials

No specific materials are mentioned in the reviews.

Quality Rating

Unknown (Reviews range from highly negative to positive, with some explicit mentions of Excellent or Poor quality.)

⏱️ Response Time

Unknown (Only one review comments on a quick phone call, no typical average is provided.)

📝 Common Complaints

Installation issues (including hitting doors, finish problems), damaged products upon arrival, price being good during purchase but low perceived value overall, poor business practices (dishonesty, bad service).

🛡️ Warranties Offered

Unknown (No mention of warranties or guarantees in the provided reviews.)

👥 Customer Service Rating

Unknown (Reviews mention excellent customer service and professional interactions in some cases, but also poor customer service and dishonest actors (referred to as 'Kenny') in others.)

💰 Pricing Feedback

Prices are frequently described as 'good', 'great', or 'fair' for the purchase but discrepancies exist regarding perceived value post-purchase installation.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
AC Stone Quartz Inc - Countertop provider

AC Stone Quartz Inc

(5)
34 reviews

📍 11-25 Broadway, Astoria, NY 11106, USA

📞 +1 929-451-5196

Customer reviews for AC Stone Quartz Inc highlight positive experiences with the company, particularly praising their professionalism and the quality of their quartz and granite countertops. Installation is frequently mentioned as efficient and well-executed. The business receives high marks for customer service, value for money, and prompt communication. Common feedback emphasizes specific individuals (like Andres or Andreas) performing excellent work. Several reviewers also mention the company resolved an unexpected cutout issue effectively, and one noted they offer a lifetime warranty.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

[object Object]

📝 Common Complaints

Minimal issues noted; one user mentioned needing a cooktop cutout adjustment.

🛡️ Warranties Offered

Lifetime warranty on the product grain was mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding reasonable, fair, and competitive pricing.

📋 Care Tips

None mentioned.

View Details
Corian New York - CorianNY - Countertop provider

Corian New York - CorianNY

(5)
6 reviews

📍 151 22nd St, Brooklyn, NY 11232, USA

📞 +1 917-963-1008

The reviews provided contain positive feedback regarding the business's professionalism, creativity, and adherence to deadlines, particularly noting their work in the NYC area and convenient location. One review also mentioned the Corian material used for countertops. No pricing, customer service interactions, warranties, common complaints, or maintenance tips were mentioned in the available reviews.

🌳 Common Materials

Corian

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

📋 Care Tips

View Details
Adria Marble and Granite - Countertop provider

Adria Marble and Granite

(4.9)
80 reviews

📍 889 Nepperhan Ave, Yonkers, NY 10703, USA

📞 +1 914-745-7859

Customer reviews consistently praise Adria Marble and Granite for excellent customer service, professional craftsmanship, timely project completion, and competitive pricing. The reviews highlight satisfaction with various countertop materials, particularly high-quality quartz, Silestone, marble, and granite installations. Customer service is mentioned frequently, with appreciations noted for communication, knowledge, responsiveness, and guidance in material selection. Potential customers can expect high-quality installations and fair pricing from this supplier.

🌳 Common Materials

quartz,Silestone,marble,granite,Own Brand Quartz (Adria)

Quality Rating

Excellent

⏱️ Response Time

Unknown (mentioned as quick and timely, but no specific timeframe provided)

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Typically included for materials and installation (frequency varies by option/part)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, emphasizing value, fair pricing, and better deals compared to others

📋 Care Tips

Limited specific details provided beyond 'follow manufacturer instructions' where mentioned

View Details
Milestone Kitchen and Bath Corp - Countertop provider

Milestone Kitchen and Bath Corp

(4.8)
20 reviews

📍 37-02 48th St, Sunnyside, NY 11104, USA

📞 +1 718-782-2209

Customer reviews for this countertop supplier business are predominantly positive, highlighting exceptional customer service, particularly from the owner named Ken Lam, a wide and impressive selection of materials (including stone and quartz options), quick turnaround times for estimates and installations (typically ranging from several days to a week), highly competitive pricing, and superior quality of both the countertops and the installation process. Potential customers should note the strong emphasis on helpful staff knowledgeable about materials and their specific needs. However, no formal warranties, care instructions, or significant complaints are mentioned across the reviews.

🌳 Common Materials

Quartz,Stone

Quality Rating

Excellent

⏱️ Response Time

Quick estimates (done on the spot); installation timeline varies but can be completed relatively fast (e.g., 3-5 days or less for custom jobs)

📝 Common Complaints

No significant complaints were mentioned in the reviews.

🛡️ Warranties Offered

No specific warranties or guarantees for products or installation were mentioned by customers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers repeatedly praised the competitive pricing, affordability, and value for money.

📋 Care Tips

No specific care or maintenance tips for countertops were provided in the reviews.

View Details
City Countertops - Countertop provider

City Countertops

(4.9)
18 reviews

📍 1133 Broadway, New York, NY 10010, USA

📞 +1 929-485-7909

Customer reviews for City Countertops consistently highlight a positive experience with responsive and knowledgeable staff (notably Alex and Ram). The typical process involves prompt measurements, selection of materials like quartz or marble, and a fast, professional installation. Most reviewers express high satisfaction with the quality of materials and workmanship, the value of the service due to reasonable pricing, and the helpful customer service throughout the process. While installation is commended for timely completion, a couple of reviews mention minor, resolved issues related to slabs or communication.

🌳 Common Materials

Quartz,Marble,Stone

Quality Rating

Excellent

⏱️ Response Time

Same Day or Next Day

📝 Common Complaints

Minor communication issue resulting in a wrong slab being ordered (one instance)

🛡️ Warranties Offered

Not Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable or good value for money mentioned in several reviews

📋 Care Tips

Vendor mentioned providing care instructions by example during service

View Details
Yonkers Countertops Corp. - Countertop provider

Yonkers Countertops Corp.

(4.9)
57 reviews

📍 401 Saw Mill River Rd C, Yonkers, NY 10701, USA

📞 +1 914-316-1170

The reviews for this business feature consistent positive feedback regarding the services provided by their team, particularly Luis. Customers repeatedly praise the professionalism, helpfulness, and punctuality of their staff during the measurement, selection, and installation processes. The quality of work and installation is frequently lauded as excellent and exceeding expectations. Timely completion of projects, often within efficient timeframes, is a recurring theme. Competitive and reasonable pricing, along with helpful guidance in selecting materials like granite and quartz, are additional positive aspects. While not all reviews provide complete details, particularly regarding pricing comparisons, the overall impression is highly favorable, with a strong consensus on reliable customer service, high work quality, and value for money.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

Unknown

🛡️ Warranties Offered

10-year warranty on surface

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

View Details

Marble Countertops in New York, USA

World Class Granite - Countertop provider

World Class Granite

(4.8)
86 reviews

📍 25-46 51st Ave, Long Island City, NY 11101, USA

📞 +1 929-485-7909

The reviews highlight a predominantly positive experience with the business, emphasizing exceptional customer service, smooth installation processes, and a variety of high-quality materials (granite, marble, quartz). Customers frequently praise interactions with employees like Jansel, noting their expertise and communication skills, which contributed to a seamless service experience. Praise is given for the quality of installations and a reasonable pricing structure. However, a small number of reviews strongly criticize specific service encounters, citing unprofessional behavior, product issues (chips/scratches), and even instances of property theft, indicating a range in service quality.

🌳 Common Materials

granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Unprofessional or aggressive customer service,Chips or scratches in quartz,Inconsistent or poor installation quality,Theft of customer property

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive, described as reasonable, transparent, or exceeding value for money in most cases.

📋 Care Tips

One review indirectly suggested being cautious when cutting near quartz countertops due to the potential for chipping.

View Details
New York Marble & Ceramic, Inc. - Countertop provider

New York Marble & Ceramic, Inc.

(4)
13 reviews

📍 101 West End Ave, Inwood, NY 11096, USA

📞 +1 212-929-1817

Customer reviews for this countertop supplier highlight several strengths of the business. Positive feedback frequently mentions the exceptional quality and finish of their marble countertops, their excellent and speedy installation service, and a friendly, helpful customer service experience. While specific quotes about individual installers could refer to different individuals or unrecorded interactions, overall satisfaction is evident. Potential customers are likely to appreciate the high standards achieved in both materials selection (particularly marble) and project execution. However, some reviews appear truncated or lacking detail, potentially indicating insights not captured here.

🌳 Common Materials

marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
UMI Stone | The Source - Countertop provider

UMI Stone | The Source

(4.8)
45 reviews

📍 145 19th St, Brooklyn, NY 11232, USA

📞 +1 718-832-3628

Customer reviews for UMI European Stone highlight consistently positive experiences at their Brooklyn and Manhattan locations. Users praise the extensive inventory of natural and engineered stones including marble, granite, quartzite, and quartz, as well as the knowledgeability, friendliness, and helpfulness of staff members like Chris Siebels, Inna, Derek, Darek, and Jerry. Positive feedback covers the quality of countertops and installations, smooth transaction processes, and the ability of sales staff to understand and meet customer needs. One instance of poor follow-up communication is noted, but overall satisfaction is high.

🌳 Common Materials

quartzite,marble,granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Failure to follow up with promised information.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customer service representatives helped stay within budget and navigate purchasing decisions effectively.

📋 Care Tips

Unknown

View Details
Global Stone Marble & Granite LLC - Countertop provider

Global Stone Marble & Granite LLC

(5)
294 reviews

📍 84 Modular Ave, Commack, NY 11725, USA

📞 +1 631-864-3000

Customer reviews for this countertop supplier business highlight several positive experiences focused on atmosphere, staff interactions, and inventory. Customers repeatedly mention the store's welcoming design, friendly and knowledgeable staff, and an extensive selection of materials like Granite and Quartzite. The overall impression is one of helpful service and a wide inventory.

🌳 Common Materials

Granite,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Rushed showroom tour

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Prime Marble and Granite - Countertop provider

Prime Marble and Granite

(4.8)
62 reviews

📍 60 Milbar Blvd Suite B, Farmingdale, NY 11735, USA

📞 +1 917-933-1515

Customer reviews for Prime Marble and Granite highlight positive experiences with the company's extensive selection of slabs, professional staff, and high-quality installations. The company is praised for its communication, competitive pricing, quick response times, and collaborative fabricator relationships. While the overall service is frequently lauded, a minor issue involving an external contractor's performance is noted. Some reviews also mention the absence of certain warranties from Prime Marble and Granite.

🌳 Common Materials

Stone/Granite/Marble,Soapstone,Fabricators

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

An issue with an external contractor hired by the company (besides the potential lack of explicit warranty details mentioned)

🛡️ Warranties Offered

Mention of Lorraine following up after installation, but no specific warranty details provided by the company are explicitly noted in multiple reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Consistently described as competitive, great, affordable, and offering good value for money.

📋 Care Tips

No specific care or maintenance tips for the countertops themselves are mentioned in these reviews.

View Details
G.D.I Marble of NY - Countertop provider

G.D.I Marble of NY

(4.7)
32 reviews

📍 31 Cobek Ct, Brooklyn, NY 11223, USA

📞 +1 718-996-9100

The reviews highlight a predominantly positive experience with the countertopsupplier, emphasizing high quality, excellent customer service, and professional installation. Multiple reviewers praise the expertise of Peter and Julia. Customers appreciate quick turnaround times, with one noting an order was ready in just 2 days. The business is noted for handling various materials like marble, quartz, and granite, catering to kitchen and bathroom projects, as well as office furniture. One reviewer comments on the selection of materials being extensive. However, a minority complaint mentions a waiting period despite being positive overall and two separate issues regarding a crack and warranty concerns are noted.

🌳 Common Materials

marble,quartz,granite,stone,tile,espresso

Quality Rating

Excellent

⏱️ Response Time

Very quick in some instances (e.g., order ready in 2 days, prompt scheduling), No specific average provided

📝 Common Complaints

Waits/excessive waiting period mentioned once,Warranty handling issues (crack, follow-up fee)

🛡️ Warranties Offered

Mentioned (order used, installation guarantee discussed in complaint, no specific details provided)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced well, competitive, no complaints about cost

📋 Care Tips

Mention of "never" overtly, but one reviewer states "They also make the best espressos in Brooklyn." (likely a joke/touch). Several mention extensive esthetic selection/choices, possible maintenance, though specifics not detailed beyond the espresso comment or implied care instructions.

View Details
Super Stone - Countertop provider

Super Stone

(4.7)
46 reviews

📍 87 14th St, Brooklyn, NY 11215, USA

📞 +1 718-832-1808

The reviews indicate a generally positive experience with Super Stone, operated by staff like Henry, Jeff, Jim, and potentially others. The business provides countertop fabrication and installation services primarily in NYC, handling various materials including quartz (MSI line mentioned), quartzite, marble, and granite. Setup seems to involve consultation (e.g., Jim) and templating. Turnarounds are often rapid, and installation quality appears high for most projects discussed. It offers warranties (mentioned as lifetime by one, 10-year by another) and boasts excellent customer service and competitive pricing in many reviews, though some negative feedback mentions installation errors and communication breakdowns on one specific project.

🌳 Common Materials

MSI Quartz,Quartz,Quartzite,Marble,Granite

Quality Rating

Excellent

⏱️ Response Time

Very fast; mentioned same-day templating or installation within days or less than 10 minutes in many cases, suggesting rapid turnaround.

📝 Common Complaints

Installation errors (most notably, cutting a piece incorrectly on one job),Communication missteps/loss during the project timeline for one customer

🛡️ Warranties Offered

Lifetime warranty offered by at least one reviewer's experience,10-year warranty mentioned by another reviewer,Unspecified or 'express' warranties available with MSI materials implied

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Described as competitive, great value, reasonable, or inexpensive multiple times, with one mention of helpful delivery service.

📋 Care Tips

Clean marble (if present) with vinegar diluted in water.

View Details
Marble.com - Countertop provider

Marble.com

(4.6)
388 reviews

📍 1 Mt Vernon St, Ridgefield Park, NJ 07660, USA

📞 +1 201-440-6779

People say this countertop store offers a wide selection of granite, marble, and quartz in various price ranges. They highlight the smooth installation process, professional and responsive staff, and beautiful finished products. They also like the efficient and quality work, and the reasonable prices.

View Details
A&A Stone Inc - Countertop provider

A&A Stone Inc

(4.9)
11 reviews

📍 Back of the Building, 1190 Commerce Ave, Bronx, NY 10462, USA

📞 +1 347-810-9595

The reviews highlight numerous positive experiences with a countertop supplier business. Potential customers are advised that the business generally receives high praise for the quality of its products and workmanship, its professional and helpful customer service, installation services performed to a high standard, and its responsiveness to customer needs. The most frequently mentioned positive feedback pertains to the installation, customer service (particularly highlighting Benny and Jimmy as helpful and knowledgeable), product quality, and responsiveness. No specific complaints regarding product quality, services, or pricing are mentioned across the reviews examined. The availability of warranties is noted in passing, but no specific details are provided. Guidance on maintaining or cleaning countertops is sometimes included in reviews.

🌳 Common Materials

Quartz,Stone,Granite,Laminate

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Warranties are mentioned in passing, but no specifics are provided

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No pricing feedback mentioned in text reviews; generally positive based on other experiences unless stated otherwise

📋 Care Tips

Care or maintenance tips are sometimes mentioned in reviews

View Details
Incredible marble and Granite - Countertop provider

Incredible marble and Granite

(4.5)
11 reviews

📍 62-57 30th Ave., Woodside, NY 11377, USA

📞 +1 718-777-8588

The majority of reviews are highly positive, praising the company's professionalism, excellent service, quality products, and quick installation. Customers consistently recommend the business and mention receiving good deals. One review includes a significant negative complaint about rudeness and disrespectful behavior from management. No specific materials, warranties, or care instructions are detailed in the reviews.

🌳 Common Materials

No specific countertop materials are mentioned or recommended in the reviews; the focus is on installation and service.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Rudeness, aggression, and disrespect towards customers and employees.

🛡️ Warranties Offered

Guarantee or standing behind their work is mentioned, but specific warranty details are not provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers received a 'great deal' and value the service, indicating satisfaction with pricing.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
JP Stonemart - Countertop provider

JP Stonemart

(5)
52 reviews

📍 1696 Richmond Ter, Staten Island, NY 10310, USA

📞 +1 718-448-0700

Reviews for JP Stonemart highlight its expertise in countertop fabrication and installation, with numerous customers praising the professionalism of Joe and his team, the high-quality materials offered (including granite, quartzite, marble, and stone), and the company's reputation as a top-tier supplier in Staten Island. The feedback consistently emphasizes fair pricing, timely service, and exceptional customer satisfaction. However, no detailed information regarding specific pricing structures, warranty periods, or maintenance guidance is provided in the reviews.

🌳 Common Materials

granite,quartzite,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Typically prompt, with comments noting timely arrivals and held appointments.

📝 Common Complaints

Not explicitly detailed, but generally positive feedback indicates few, if any, recurring issues.

🛡️ Warranties Offered

No specific warranties mentioned, but the durability and longevity of installations imply a level of guarantee is offered.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback includes descriptions of fair and reasonable pricing.

📋 Care Tips

No care or maintenance tips for countertops are provided in the reviews.

View Details
Superior Selected Stone - Marble & Natural Stone Supplier - Countertop provider

Superior Selected Stone - Marble & Natural Stone Supplier

(5)
8 reviews

📍 33-53 10th St, Astoria, NY 11106, USA

📞 +1 718-728-8977

Customer reviews highlight positive experiences with this countertop supplier, emphasizing high customer service, an extensive range of stone and marble options, and competitive pricing. Services are consistently praised without any reported issues, and the business is frequently recommended for both quality and value. However, no information is available on warranty details, response times, or maintenance tips.

🌳 Common Materials

Stone,Marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None reported

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report positive experiences with pricing, noting it as best in the area and offering good value for money along with high-quality materials and service.

📋 Care Tips

Unknown

View Details
New York Stone - Countertop provider

New York Stone

(3.7)
10 reviews

📍 30 W 21st St #1, New York, NY 10010, USA

📞 +1 212-256-1500

Reviews primarily highlight positive experiences with New York Stone's selection of materials (including marble and quartzite/stone tile), responsive staff, quality of products and service, and competitive pricing. Potential customers are advised that reviews mention excellent installation and customer service, and that warranty information was not provided in any review. No care or maintenance tips were mentioned.

🌳 Common Materials

marble,quartzite,stone tile

Quality Rating

Excellent

⏱️ Response Time

Not specified

📝 Common Complaints

Not specified

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good - Widely positive feedback about price and selection being excellent or good.

📋 Care Tips

Not specified

View Details
Mackson Marble Granite Quartz - Countertop provider

Mackson Marble Granite Quartz

(4.8)
63 reviews

📍 40 Gazza Blvd, Farmingdale, NY 11735, USA

📞 +1 631-760-7540

Customer reviews predominantly highlight positive experiences with a countertop supplier, praising the quality of materials such as granite, quartz, marble, and Fusion stone, the skill of installation, and the professional customer service provided. The business is associated with specific locations and representatives, but the key themes are excellence in product and service delivery, with minimal complaints noted and feedback generally focusing on favorable aspects of the supplier.

🌳 Common Materials

Granite,Quartz,Marble,Stone

Quality Rating

Excellent

⏱️ Response Time

Quick, typically prompt, including possible same-day responses or rapid communication, though specifics vary.

📝 Common Complaints

Critics cite substandard craftsmanship and insufficient professional diligence as the primary concern in a single negative review.

🛡️ Warranties Offered

Varies by product and supplier configuration, specifically including a 10-year example.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally favorable feedback emphasizing reasonableness and value for money, with specific mentions of being 'reasonable' or 'phenomenal'.

📋 Care Tips

None mentioned in the reviews.

View Details
AFT Custom Marble & Granite LLC - Countertop provider

AFT Custom Marble & Granite LLC

(4.8)
114 reviews

📍 43-12 54th Rd, Maspeth, NY 11378, USA

📞 +1 347-944-7074

The reviews for AFT Custom Marble & Granite LLC are uniformly positive, highlighting exceptional customer service, skilled craftsmanship, and high-quality countertop fabrication and installation across various materials including quartz, quartzite, and marble. Customers praise prompt communication, reasonable pricing, and professional project management throughout the design and implementation process.

🌳 Common Materials

quartz,quartzite,marble,granite

Quality Rating

Excellent

⏱️ Response Time

Generally prompt

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally reasonable, with comments about fair pricing and value for money

📋 Care Tips

View Details
NC Stone and Tiles - Countertop provider

NC Stone and Tiles

(4.9)
9 reviews

📍 77 Water St 8th Fl, New York, NY 10005, USA

📞 +1 917-640-7693

Positive customer feedback highlights a professional and reliable service from New Century Stone & Tile. Customers experienced quick turnaround times for fabrication and installation (within 2 weeks). The company is praised for high-quality countertops, skilled installation, prompt service, and reasonable pricing. Common projects included kitchens, fireplaces, showers, and vanities. Material options offered by reviewers included granite, slate, and quartz. While satisfaction was high, specific pricing details or installation delays were not consistently mentioned in all reviews.

🌳 Common Materials

Granite,Slate,Quartz

Quality Rating

Excellent

⏱️ Response Time

Fabrication completed within approximately 2 weeks; installation scheduled promptly, sometimes ahead of the homeowner's timeline.

📝 Common Complaints

None explicitly reported; reviewers experienced satisfactory service or successfully obtained help elsewhere.

🛡️ Warranties Offered

No specific warranty information was mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is noted as reasonable and represents good value.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
RTM Stone Works - Countertop provider

RTM Stone Works

(5)
28 reviews

📍 139 Fulton St Suite 609, New York, NY 10038, USA

📞 +1 347-460-8646

Potential customers will find that RTM Stone Works receives heavily positive feedback for its professional installation services and the quality of materials used, particularly marble and granite, consistently described as excellent and exceeding expectations. The company is praised for its friendly, easy-to-work-with team, attention to detail, timely completion, spotless work sites, and generally exceptional customer service experience.

🌳 Common Materials

marble,granite,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown (specific durations not consistently mentioned, though prompt communication is frequently noted)

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive feedback regarding price and value for money, including mentions of 'the best price', 'great value', and 'fairly priced'.

📋 Care Tips

No maintenance tips were mentioned in the collected reviews.

View Details
Universal Marble & Granite - Countertop provider

Universal Marble & Granite

(4.7)
19 reviews

📍 38-17 10th St, Long Island City, NY 11101, USA

📞 +1 718-937-6444

Based on customer reviews, Universal Marble & Granite appears to be highly recommended for its quality countertops, fabrication capabilities, and customer service. The company is noted for timely installation, reasonable pricing, and knowledgeable staff. However, one review specifically cites an extremely negative experience at a location in Long Island City/Astoria due to rudeness from employees, suggesting variability in service quality.

🌳 Common Materials

The most frequently mentioned materials are Marble and Granite (or Quartz).

Quality Rating

Generally excellent quality of product and installation (in two reviews), but some feedback lacks explicit quality assessment. Overall quality is rated positively.

⏱️ Response Time

Response time is not explicitly mentioned in the reviews except for timely delivery and fabrication/installation being noted as punctual.

📝 Common Complaints

A single review mentions an extremely negative experience primarily due to customer service staff being "the worst thing ever".

🛡️ Warranties Offered

No specific information about warranties or guarantees for the countertops or installation is mentioned in the reviews.

👥 Customer Service Rating

Varying ratings: Many reviews highlight excellent customer service (knowledgeable, friendly, expert, honest, accommodating) suggesting Good to Excellent service where assessed. Noted unusually poor experience in a single mention.

💰 Pricing Feedback

Pricing is described as reasonable or moderately high, but often coupled with excellent value for comparison. One review mentioned Universal Marble & Granite having "great price" and another gave reasonably priced products with delivery.

📋 Care Tips

No specific instructions or tips for cleaning or maintaining the countertops are mentioned in any of the reviews.

View Details
Brooklyn Granite - Countertop provider

Brooklyn Granite

(4.3)
26 reviews

📍 1353 61st St, Brooklyn, NY 11219, USA

📞 +1 718-484-4830

Customer reviews focus on the positive experiences with this countertop supplier, highlighting effective customer service, efficient communication, a wide variety of material options, and high-quality installation and finishes. Generally praised for prompt service, fair pricing, and knowledgeable staff. Some feedback notes occasional confusion regarding current service hours or appointment requirements and mentions that service might not always be available for re-visits.

🌳 Common Materials

granite,quartz,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Under a week (Prompt)

📝 Common Complaints

Confusion regarding specific service hours or appointment requirements.,Unclear communication about return service availability.,In one case, an initial issue with workmanship (chip) was noted, which is expected with natural stone.

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered reasonable or competitive compared to other places.

📋 Care Tips

Not specified

View Details
Empire Marble & Granite - Countertop provider

Empire Marble & Granite

(5)
190 reviews

📍 2353 Quimby Ave, Bronx, NY 10473, USA

📞 +1 347-498-1440

Customer reviews predominantly praise Empire Marble & Granite for their excellent customer service and responsive team, particularly highlighting Jimmy and Fabiola. The company is noted for smooth processes, high-quality products, and professional installations across various locations, including New York City and upstate New York. Materials frequently offered include quartz, granite, marble, and possibly others like soapstone. Installation quality appears high, and responsiveness is emphasized. Budget-friendly pricing is mentioned by some, while detailed care instructions or specific warranty information were not explicitly discussed by the majority of reviewers.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Often praised for prompt (e.g., quote, scheduling)

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally deemed fair or affordable, with one mention of quick response leading to engagement.

📋 Care Tips

View Details

Quartz Countertops in New York, USA

World Class Granite - Countertop provider

World Class Granite

(4.8)
86 reviews

📍 25-46 51st Ave, Long Island City, NY 11101, USA

📞 +1 929-485-7909

Reviews for World Class Granite are predominantly positive, praising the expertise of staff like Jansel and Ram, excellent communication, smooth ordering and installation processes, reasonable pricing, a wide variety of materials, and professional team members. Customers consistently report high satisfaction with the quality of materials and installation. However, a small number of negative reviews mention instances of aggressive sales tactics and property theft, highlighting potential issues with customer service and handling of belongings. Some customers expressed concerns about product defects, specifically chips and scratches appearing on a quartz countertop, suggesting it may not always meet expectations for durability with high-end materials. Response times are not directly measured or discussed in the reviews.

🌳 Common Materials

Caesarstone,Quartz,Marble,Granite,Various options/Types

Quality Rating

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⏱️ Response Time

Unknown (Not explicitly stated or measured in reviews)

📝 Common Complaints

Aggressive or disrespectful sales tactics from some representatives.,Property theft or misplacement (e.g., theft of a customer's sink).,Disappointment with the durability of high-end quartz countertops, potentially due to defects or customer expectations not being met.

🛡️ Warranties Offered

No specific warranties are explicitly mentioned in the reviews. While the durability of materials (like marble) is often noted, details about included coverage like defects or installation guarantees are absent.

👥 Customer Service Rating

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💰 Pricing Feedback

Pricing is consistently described as reasonable, and the value for money is frequently highlighted, with positive reviews emphasizing high-quality results for their cost. However, a negative review questions the justification for the price of a high-end quartz that did not meet initial durability expectations.

📋 Care Tips

No specific care or maintenance tips for countertop materials were mentioned in the provided reviews.

View Details
Empire Marble & Granite - Countertop provider

Empire Marble & Granite

(5)
190 reviews

📍 2353 Quimby Ave, Bronx, NY 10473, USA

📞 +1 347-498-1440

This review compilation highlights a NYC-based countertop supplier (Empire Marble & Granite) that appears highly regarded for its expertise, customer service, and quality through multiple customer experiences. The company offers various surfaces including quartz, marble, granite, stainless steel, and soap stone, with installation services likely provided by their team. Customers consistently praise the staff ( Gibson, Jimmy, Fabjola, Robert, etc.), noting their helpfulness, knowledge, customer service excellence, prompt service, and fair pricing. They respond quickly to inquiries and often provide timely production/deployment (some instances within days). While multiple installations (kitchens, bathrooms, counter vanities) are mentioned, no general warranty claims or customer complaints are noted, though one reviewer inquired about post-installation cleaning tips.

🌳 Common Materials

quartz,marble,granite,stainless+steel,soap+stone

Quality Rating

Excellent

⏱️ Response Time

The reviews indicate very fast service, with some instances of delivery within days.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

The pricing is described as cheap, fair, valuable, and good deal.

📋 Care Tips

Yes, there are tips available, such as asking during the post-installation assistance.

View Details
AFT Custom Marble & Granite LLC - Countertop provider

AFT Custom Marble & Granite LLC

(4.8)
114 reviews

📍 43-12 54th Rd, Maspeth, NY 11378, USA

📞 +1 347-944-7074

Reviews for AFT Custom Marble & Granite Ltd. (likely a typo in the business name compared to examples) consistently praise the company's service, highlighting positive customer experiences, excellent craftsmanship, professional installation, responsiveness, and reasonable pricing. Customers frequently mention satisfaction with specific professionals (Ana, Bryan, etc.) and materials like quartz, quartzite, marble, and granite. There are no negative complaints or significant time-waiting concerns mentioned.

🌳 Common Materials

Customers mention quartz (including "Taj Mahal quartzite" and generic "quartz remanent"/"remanent"), quartzite, marble, granite, and stainless steel.

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent

📋 Care Tips

Unknown

View Details
AC Stone Quartz Inc - Countertop provider

AC Stone Quartz Inc

(5)
34 reviews

📍 11-25 Broadway, Astoria, NY 11106, USA

📞 +1 929-451-5196

Customer reviews for AC Stone Quartz Inc highlight positive experiences with the company and its employees, particularly focusing on high quality installation and countertops (granite or quartz), excellent customer service with responsive and skilled staff (notably Andres/Andreas/Andrea), fair pricing, and efficient service with quick turnarounds. Customer satisfaction is very high, with no significant complaints mentioned.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive; reasonable, fair, and competitive prices offered.

📋 Care Tips

None mentioned

View Details
Milestone Kitchen and Bath Corp - Countertop provider

Milestone Kitchen and Bath Corp

(4.8)
20 reviews

📍 37-02 48th St, Sunnyside, NY 11104, USA

📞 +1 718-782-2209

The provided reviews consistently praise the services of Milestone K&B, highlighting Ken's professional, knowledgeable, and helpful approach. Customers express satisfaction with the product quality, competitive pricing, clean and efficient service, and quick turnarounds. Milestone K&B offers a great selection of materials like quartz and Caesarstone. While no adverse feedback is mentioned, positive experiences include convenient scheduling, finding budget-friendly solutions, and responsive customer service. Overall, the reviews indicate that customers are very happy with their experience.

🌳 Common Materials

quartz,Caesarstone,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers note competitive pricing, finding Milestone K&B more affordable compared to competitors, and appreciate consistent pricing with one-time quotes.

📋 Care Tips

View Details
Richmond Granite - Countertop provider

Richmond Granite

(4.8)
87 reviews

📍 236 Richmond Valley Rd, Staten Island, NY 10309, USA

📞 +1 718-556-2800

People say this countertop store offers a wide selection of beautiful countertops and cabinets. They highlight the prompt installation and the professional, efficient, and detail-oriented installers. They also like the excellent customer service and the staff's attentiveness.

View Details
Mackson Marble Granite Quartz - Countertop provider

Mackson Marble Granite Quartz

(4.8)
63 reviews

📍 40 Gazza Blvd, Farmingdale, NY 11735, USA

📞 +1 631-760-7540

The reviews consistently praise Mackson Marble & Granite for the beauty of their countertops, the helpfulness and professional nature of AJ and his team, and the quality of both the materials and installation service. Customers also frequently mention AJ's easy communication and design assistance. However, a couple of reviews mention concerns regarding pricing and the duration of the quotes/communication process, though this appears isolated to specific experiences.

🌳 Common Materials

granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Not explicitly mentioned

📝 Common Complaints

Pricing/Unresponsiveness - Mentioned in two reviews expressing potential frustration with cost or lack of timely communication.,Unmet Expectations - A general phrasing used in one negative review without specific details

🛡️ Warranties Offered

Installation Service,Marble Defects

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable/Competitive - Frequently mentioned as good value.,Potential Negative Experience - Two reviews mention pricing that caused concern or frustration, though they are isolated examples.

📋 Care Tips

Sealing Stone - Notices in multiple reviews as a recommended maintenance step.

View Details
Yonkers Countertops Corp. - Countertop provider

Yonkers Countertops Corp.

(4.9)
57 reviews

📍 401 Saw Mill River Rd C, Yonkers, NY 10701, USA

📞 +1 914-316-1170

Customer reviews highlight a consistently positive experience with a countertop supplier, emphasizing rapid scheduling and a professional, helpful installation process led by a person referred to as 'Luis' or associated teams (referred to as 'Luis' or distinct teams). Materials mentioned include granite, quartz, and others (soytea stone, soapstone, marble, quartzite). The work and installation are repeatedly described as excellent, with high praise for customer service and competitive pricing. No negative feedback or warranty details are explicitly mentioned in the provided reviews.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Fast (including same-day or immediate responses, quick scheduling, timely communication)

📝 Common Complaints

Unknown (no complaints mentioned in the provided reviews)

🛡️ Warranties Offered

Unknown (no mentions of warranties or guarantees)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable, competitive, fair, value for money

📋 Care Tips

None mentioned

View Details
A&A Stone Inc - Countertop provider

A&A Stone Inc

(4.9)
11 reviews

📍 Back of the Building, 1190 Commerce Ave, Bronx, NY 10462, USA

📞 +1 347-810-9595

The customer reviews for this countertop supplier business indicate a strong pattern of positive experiences. Customers consistently praise the quality of the countertops (with quartz being specifically mentioned as a popular material), the skill of the installation team, and the friendliness and helpfulness of staff and customer service representatives. There is a high level of customer satisfaction noted, with recommendations made to others. No major issues, complaints regarding pricing, or cost concerns are raised in the reviews provided. The business appears to have a reputation for high-quality products and excellent customer service, supported by consistently positive reviews.

🌳 Common Materials

Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No common complaints or issues were raised in the reviews.

🛡️ Warranties Offered

No information regarding warranties or guarantees was provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback regarding pricing or value for money was provided in the reviews.

📋 Care Tips

No specific advice or care tips for countertop maintenance were mentioned in the reviews.

View Details
Cosentino City New York - Countertop provider

Cosentino City New York

(4.7)
35 reviews

📍 150 E 58th St 3rd Floor, New York, NY 10155, USA

📞 +1 646-891-3653

The reviews consistently highlight the positive customer experience and expertise of Cosentino's staff in guiding clients through countertop options. Potential customers interested in high-quality surfaces are likely to receive attentive service and guidance. While specific details like warranty terms, response times, and maintenance tips are not mentioned across reviews, customers generally praise the quality and variety of natural stone and engineered stone options available.

🌳 Common Materials

Stone (Natural Stone), Dekton, Stilestone, Engineered Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No major recurring functional issues or complaints were mentioned in the reviews.

🛡️ Warranties Offered

None explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No explicit feedback (positive or negative) regarding pricing or value for money was given in the reviews.

📋 Care Tips

No specific care or maintenance tips for different countertop materials were provided in the reviews.

View Details
New York Quartz - Countertop provider

New York Quartz

(4.9)
272 reviews

📍 2201 W Atlantic Blvd, Pompano Beach, FL 33069, USA

📞 +1 754-296-8645

People say this countertop store offers a wide variety of materials, including porcelain and quartz, and provides excellent customer service throughout the entire kitchen renovation process, from design to installation. They also highlight the professionalism, punctuality, and attention to detail of the staff, and the seamless and stress-free experience they provide.

View Details
STONES R US NY LLC - Countertop provider

STONES R US NY LLC

(5)
79 reviews

📍 124-11 Metropolitan Ave, Kew Gardens, NY 11415, USA

📞 +1 718-314-1848

Customer reviews for Stones R US highlight consistently high-quality craftsmanship and professional service provided by Erez and his team. Potential customers can expect reliable, fast delivery, a wide range of materials including granite, quartz, marble, and quartzite, excellent customer service with clear communication, and competitive pricing. The installation process is praised as smooth and detailed-oriented, resulting in durable and beautiful countertop solutions for various applications, including kitchens, bathrooms, and custom features.

🌳 Common Materials

quartz,granite,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Very fast and responsive (e.g., quick quotes, rapid installation completion).

📝 Common Complaints

No significant complaints were mentioned in the reviews.

🛡️ Warranties Offered

None specifically mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, with comments on reasonable and fair pricing.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Marble.com - Countertop provider

Marble.com

(4.6)
388 reviews

📍 1 Mt Vernon St, Ridgefield Park, NJ 07660, USA

📞 +1 201-440-6779

People say this countertop store offers a wide selection of granite, marble, and quartz in various price ranges. They highlight the smooth installation process, professional and responsive staff, and beautiful finished products. They also like the efficient and quality work, and the reasonable prices.

View Details
Bergen Marble and Granite - Countertop provider

Bergen Marble and Granite

(4.9)
189 reviews

📍 453 Broad Ave, Ridgefield, NJ 07657, USA

📞 +1 201-676-2664

Customer reviews for this countertop supplier highlight consistently positive experiences with installation, professionalism of staff (e.g., Hasan, Merve, Derek), material quality, and selection. Customers frequently mention receiving granite, marble, quartzite, quartz, and quartzite countertops installed within 1-3 days. The reviews emphasize high-quality work and fair pricing but also note occasional subjective material choices and warranty details.

🌳 Common Materials

granite,marble,quartzite,quartz

Quality Rating

Excellent

⏱️ Response Time

1-3 days

📝 Common Complaints

Subjectivity of material choices and perceived color differences, limited detail on warranty specifics.

🛡️ Warranties Offered

At least some form of warranty covering the countertops, mentioned in one review but specifics not provided universally.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, with comments on 'great prices', 'very fair', 'best selection and prices', good value for money.

📋 Care Tips

Sealing marble countertops

View Details
RTM Stone Works - Countertop provider

RTM Stone Works

(5)
28 reviews

📍 139 Fulton St Suite 609, New York, NY 10038, USA

📞 +1 347-460-8646

Customer reviews for RTM Stone Works consistently praise the company and team, highlighting positive attributes such as reliability, professionalism, and high-quality work. Key details mentioned include quick response times for inquiries, punctuality in service delivery, and a reputation for exceeding customer expectations in projects involving various countertop materials. Reviews often emphasize excellent customer service and communication as key strengths.

🌳 Common Materials

Marble,Granite,Stone

Quality Rating

Excellent

⏱️ Response Time

Within an hour via phone or text

📝 Common Complaints

None specifically mentioned in positive reviews

🛡️ Warranties Offered

Various warranties mentioned for countertops and installation (labor warranty noted but no details provided)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, highlighting competitive and fair pricing, 'best price', and 'great value' for the services provided

📋 Care Tips

None mentioned in the reviews

View Details
G.D.I Marble of NY - Countertop provider

G.D.I Marble of NY

(4.7)
32 reviews

📍 31 Cobek Ct, Brooklyn, NY 11223, USA

📞 +1 718-996-9100

Customer reviews overwhelmingly praise GDI for their professional installation services and the quality of both their work and materials. The business, catering to residential and commercial clients including kitchens, bathrooms, and offices, generally receives high marks for customer service, prompt response times, and competitive pricing. A single review mentions an issue with a product cracking post-installation and the company's repair/refund policy, but this appears to be an isolated incident rather than a general failing.

🌳 Common Materials

Marble,Quartz,Stone

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Repairs or refund policies for damaged materials (e.g., a cracked quartz countertop case)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

View Details
Brooklyn Granite - Countertop provider

Brooklyn Granite

(4.3)
26 reviews

📍 1353 61st St, Brooklyn, NY 11219, USA

📞 +1 718-484-4830

Customer reviews for this countertop supplier highlight positive experiences with communication, installation speed, product variety, and quality in many instances. Common praise includes excellent customer service, efficient processes (like quick quoting and measurement), strong workmanship during installation, comprehensive product selection, and competitive pricing. Some reviews note less favorable experiences, primarily regarding potential service quality issues or comparing prices against competitors.

🌳 Common Materials

granite,quartz

Quality Rating

Good

⏱️ Response Time

Very quick response and installation.

📝 Common Complaints

Inadequate service (leading one to suggest alternatives),High prices compared to competitors

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mixed feedback on pricing. Some reviews strongly recommend for value and affordability, while others note higher prices but emphasize the quality received. One review explicitly labels the place as 'best' and states customers are 'upfront' with pricing.

📋 Care Tips

Unknown

View Details
Super Stone - Countertop provider

Super Stone

(4.7)
46 reviews

📍 87 14th St, Brooklyn, NY 11215, USA

📞 +1 718-832-1808

The reviews highlight a range of experiences with Super Stone, primarily focused on quality quartz, granite, and marble countertops. Customers generally praise the professional installation, knowledgeable staff, and responsiveness of customer service, with many reporting fast turnaround times and competitive pricing. The business is noted for handling both standard and complex projects with precision and coordination. Most feedback indicates high satisfaction with the product quality, workmanship, and overall service experience, despite one mention of issues regarding installation and communication quality.

🌳 Common Materials

Quartz,Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Installation errors,Communication issues

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive and reasonable pricing mentioned, remnants available.

📋 Care Tips

Unknown

View Details
UMI Stone | The Source - Countertop provider

UMI Stone | The Source

(4.8)
45 reviews

📍 145 19th St, Brooklyn, NY 11232, USA

📞 +1 718-832-3628

Based on customer reviews, UMI and European Stone yards are highly regarded supplier businesses located primarily in Brooklyn and NYC, serving customers for home and apartment renovations. They offer a wide inventory of natural stones including quartzite, marble, granite, and quartz. Customers consistently praise the professionalism, expertise, friendliness, and detailed guidance of their staff (names mentioned include Chris Siebels, Inna, Derek, Darek Banaszkiewicz, Jerry, John, Anthony). Positive feedback highlights excellent product quality (countertops and installation), effective customer service, and helpful selection assistance. Lifetime warranties or guarantees on the product and installation are frequently mentioned. Potential customers express gratitude for the guidance and identify these locations as top recommendations. However, late responses from staff or delays in follow-up actions from sales personnel to potential clients were cited in a couple of reviews.

🌳 Common Materials

marble,granite,quartzite,quartz,Orchid marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Delayed response from staff sales personnel,Lack of follow-up actions promised

🛡️ Warranties Offered

Lifetime warranty/guarantee on the product itself,Guarantee/guidance on the installation process

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive, with one review noting consideration of pricing adjustments and overall value being appreciated

📋 Care Tips

Unknown

View Details
City Countertops - Countertop provider

City Countertops

(4.9)
18 reviews

📍 1133 Broadway, New York, NY 10010, USA

📞 +1 929-485-7909

Customer reviews consistently highlight a positive experience with City Countertops, praising the quality of their countertops and professional installation services. Potential customers inquiring about services can expect prompt response times, reasonable pricing, and good communication from staff members like Alex and Ram. The installation process is frequently described as efficient and completed on schedule. However, there is mention of a single instance involving communication issues related to material selection. Overall, the selection of stone or quartz is commended for its beauty and durability.

🌳 Common Materials

quartz,marble,stone

Quality Rating

Excellent

⏱️ Response Time

prompt

📝 Common Complaints

Communication issues led to the wrong material being ordered initially in one instance.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable, fair, beautiful for the price, great value.

📋 Care Tips

No care tips or maintenance advice are mentioned in the available reviews.

View Details

Recycled Glass Countertops in New York, USA

New York Marble & Ceramic, Inc. - Countertop provider

New York Marble & Ceramic, Inc.

(4)
13 reviews

📍 101 West End Ave, Inwood, NY 11096, USA

📞 +1 212-929-1817

Customer reviews for the countertop supplier business are predominantly positive, highlighting high quality of countertops and installation, excellent customer service, and helpful advice regarding material selection. Marble is prominently recommended as a preferred material. The reviews do not include feedback regarding pricing, warranties, or estimated project timelines. There is no negative feedback or complaints mentioned online by the provided reviews.

🌳 Common Materials

Marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No common complaints or issues were mentioned in the reviews or specified as known.

🛡️ Warranties Offered

No information regarding warranties or guarantees was provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback about pricing or value for money was provided in the reviews.

📋 Care Tips

One review implies that advice regarding the care and maintenance of marble was provided.

View Details
HG Stones - Granite Stone, Marble Flooring, Onyx, Kitchen Countertops, Slabs in Brooklyn NY - Countertop provider

HG Stones - Granite Stone, Marble Flooring, Onyx, Kitchen Countertops, Slabs in Brooklyn NY

(4)
7 reviews

📍 179 Morgan Ave, Brooklyn, NY 11237, USA

📞 +1 718-383-6708

The provided reviews for the countertop supplier business contain two client experiences: one detailing negative feedback regarding material quality, installation errors, and customer service interactions; the other is an unrelated review about carpet cleaning and fabrication in general. Neither review provides explicit positive recommendations or detailed insights into warranty offerings, pricing, or response times. Overall, the reviews highlight several concerns about material accuracy and customer handling, with no indication of product care instructions.

🌳 Common Materials

Granite,HG stones

Quality Rating

Fair

⏱️ Response Time

Unknown

📝 Common Complaints

Installation errors,Deceptive sales practices,Material quality issues

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
JJ Marble and Granite LLC - Countertop provider

JJ Marble and Granite LLC

(4.7)
126 reviews

📍 2021 40th St, North Bergen, NJ 07047, USA

📞 +1 201-758-7585

People say this countertop store offers quartz and granite countertops, as well as undermount sinks. They highlight the competitive prices and the quick, professional installation. They also like the polite and courteous installers.

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Marble.com - Countertop provider

Marble.com

(4.6)
388 reviews

📍 1 Mt Vernon St, Ridgefield Park, NJ 07660, USA

📞 +1 201-440-6779

People say this countertop store offers a wide selection of granite, marble, and quartz in various price ranges. They highlight the smooth installation process, professional and responsive staff, and beautiful finished products. They also like the efficient and quality work, and the reasonable prices.

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Big Reuse - Countertop provider

Big Reuse

(4.3)
243 reviews

📍 1 12th St, Brooklyn, NY 11215, USA

📞 +1 718-725-8925

People say this thrift store offers a wide selection of books, vinyl records, and music, as well as clothing, shoes, and Chinese porcelain. They also highlight the reasonable prices, helpful staff, and convenient donation drop-off.

Other reviews mention the store can be disorganized.

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Stellar Hardware & Bath - Countertop provider

Stellar Hardware & Bath

(4.2)
13 reviews

📍 900 2nd Ave, New York, NY 10017, USA

📞 +1 212-970-2777

Customer reviews for this supplier highlight positive feedback on their selection (especially for bath and door hardware), prices, and customer service, with multiple instances of high praise for convenience and promptness. However, there are also concerns regarding average response times for customer inquiries (notably delayed replies), instances of potentially uncomfortable customer interactions, concerns about pricing (particularly in one review suggesting overpricing), and no mention of specific installation or product warranties. Since the reviews discuss various product categories like plumbing, hardware, and fixtures, no direct feedback relates exclusively to counter surface materials or care instructions was found.

Quality Rating

Unknown

⏱️ Response Time

Varies but includes prompt replies (with one specific complaint about delays)

📝 Common Complaints

Delayed or slow response to customer inquiries, potentially high prices (at least one user found them overpriced), instances of unprofessional or discomforting employee conduct during interactions.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Mixed feedback: Some reviews mention good appropriate prices (like "best selection and prices" and "good advice given," implying reasonable value), while others note the establishment may be overpriced in specific contexts.

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Win Depot Restaurant Equipment Center - Countertop provider

Win Depot Restaurant Equipment Center

(4.4)
319 reviews

📍 42-38 Northern Blvd, Long Island City, NY 11101, USA

📞 +1 718-433-1999

The reviews consistently praise staff members like Rachel, Mercedes, Hillary, and Kakoli for their excellent customer service, knowledge, patience, and helpfulness. Customers highlight fast service, a family-owned atmosphere, and generally affordable pricing on items including restaurant equipment, supplies, food, and drink. There is no significant mention of drawbacks or negative experiences.

🌳 Common Materials

No information relevant to common countertop materials was mentioned in these reviews.

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

No recurring complaints relevant to the requested business focus were mentioned in these reviews.

🛡️ Warranties Offered

No information regarding warranties or guarantees for products or services was mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers mention a range of prices and often rate them as affordable.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in these reviews.

View Details
Mega Building Supply - Upper West Side - Countertop provider

Mega Building Supply - Upper West Side

(4.6)
58 reviews

📍 2387 Broadway, New York, NY 10024, USA

📞 +1 212-776-0900

Customer reviews for Mega Building Supply predominantly focus on the large, well-organized inventory which includes an ample supply of hardware, tools, construction materials, housewares, and specialized items not available elsewhere. Customers cite friendly, helpful, knowledgeable, and expert staff across multiple points of contact (Frank, Jason, Britney, Rami, Brandon, Shelby). Priced at 'incredible low prices' and 'very well priced', the store offers reasonable value compared to other stores. Some customers specifically mention products are made to job specifications. Service calls or queries made over the phone are noted as quick and helpful. The only operational drawback mentioned is the Saturday closing due to Sabbath observance.

🌳 Common Materials

Hardware,Tools,Construction materials,Housewares,Paint brushes,Electrical tape,Light fixtures,Fan,Aerator adapter,Weird items (non-standard)

Quality Rating

Excellent

⏱️ Response Time

Noted to involve quick service via phone in some cases, but not systematically tracked or reported.

📝 Common Complaints

Strict 'no returns' policy despite receipt being date-sensitive,Specific product match (paint) not successful due to sales error

🛡️ Warranties Offered

None mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report items are well-priced, reasonably priced, very well-priced, cheaper, or cheaper than other stores

📋 Care Tips

One review mentions specialized cleaning for paint brushes. One review indirectly references Shelby providing tips on whether a 'metal item I needed would work for sharpening despite it being a 'natural material and not sharpening tool'. No direct tips are provided elsewhere.

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Bernie's Glass & Mirror - Countertop provider

Bernie's Glass & Mirror

(4.2)
214 reviews

📍 1554 Fulton St, Brooklyn, NY 11216, USA

📞 +1 917-749-4858

This collection of reviews discusses the services offered by a glass and mirror installation business, with some reviews referencing work related to countertops or similar surfaces. Customers report positive experiences highlighting expertise, professional service, quick turnaround times, and competitive pricing. The business is noted for its ability to handle both minor repairs and larger fabrication and installation jobs, accommodating customer scheduling and providing quality workmanship. However, a single review expresses dissatisfaction with the customer service and level of professionalism provided.

🌳 Common Materials

Glass (Mirrors),Plexiglass (Recycled),Windows,Cabinet Toppers

Quality Rating

Excellent

⏱️ Response Time

Fast, with some reviews mentioning turnaround times of under 24 hours or same-day installations.

📝 Common Complaints

Poor customer service experienced by one customer, including unprofessionalism, disrespect (alleged racial remarks), and rudeness, as well as high-priced repairs and requirement for customers providing their own protective materials for shipping repair parts.

🛡️ Warranties Offered

Not mentioned in any of the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive feedback regarding price, often characterized as fair or good value. One extremely negative review specifically mentioned charges for taxes and the cost of individual glass pieces, which were perceived as high.

📋 Care Tips

Not mentioned in any of the reviews.

View Details
Stone Surfaces - Countertop provider

Stone Surfaces

(5)
16 reviews

📍 275 Salem St Bldg. #2, Woburn, MA 01801, USA

📞 +1 781-270-4600

The reviews consistently praise Stone Surfaces as a reliable and professional countertop supplier. They have expertise in materials like quartz, marble, and stone, with a focus on custom designs, matching seams, backlighting, and handling special requests efficiently. Customers frequently commend their prompt service, knowledgeable staff, and high-quality installation. There are no complaints mentioned, and no specific pricing or warranty details were discussed. However, care or maintenance tips were not included in any reviews.

🌳 Common Materials

quartz,marble,stone

Quality Rating

Excellent

⏱️ Response Time

None mentioned in reviews, but one review noted quick handling for a rush job (no specific time given).

📝 Common Complaints

🛡️ Warranties Offered

None mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

None mentioned.

📋 Care Tips

None mentioned.

View Details
Win Restaurant Supplies Inc. - Countertop provider

Win Restaurant Supplies Inc.

(4.1)
48 reviews

📍 318 Lafayette St, New York, NY 10012, USA

📞 +1 212-431-1998

The customer reviews reflect a mixed experience with the countertop supplier business, but the provided text appears to focus more on general kitchen equipment and supplies rather than specifics of countertops or materials. This could be due to mismatched reviews or incomplete data. Potential customers may find practical details such as a wide variety of kitchen-related products, customer service ranging from excellent to poor, and pricing comparisons, but no direct information on materials, installation, or dedicated customer service for countertop projects. Reviews highlight both positive aspects like good prices and variety, and negative aspects including defective products and return policy issues.

🌳 Common Materials

No specific materials for countertops are mentioned in the reviews. The discussion mainly covers general kitchen items like granite grills, industrial equipment, or home pieces such as pizza stones or cutting boards, but no details on standard countertop materials like quartz or marble are provided.

Quality Rating

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⏱️ Response Time

Not specified in the reviews. While some comments refer to immediate service interactions (e.g., a manager getting angry), there is no data on average response times for service calls like inquiries or support requests.

📝 Common Complaints

["Defective products (e.g., pans smelling like burning metal, poorly welded grills)", "Return policy issues (e.g., inability to return used items, limited after-sales support)", "Negative customer service experiences for some staff or management"]

🛡️ Warranties Offered

No specific warranties (e.g., for materials or installation) are explicitly mentioned in the reviews. Return policies are referenced, but they are described as limited, with only an example citing a 7-day return policy for unused items.

👥 Customer Service Rating

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💰 Pricing Feedback

["Pricing is consistently praised as good, fair, or more reasonable compared to other stores (e.g., better than competitors like Amazon for return policies)", "Some customers suggest value may be off due to restrictive return terms, but prices are generally seen as high-quality and competitive."]

📋 Care Tips

No advice or tips for the care and maintenance of countertops are provided in the reviews.

View Details
NYC Glass Corp. - Countertop provider

NYC Glass Corp.

(4.1)
9 reviews

📍 139 58th St, Brooklyn, NY 11220, USA

📞 +1 718-765-9800

Customer reviews for NYC Glass Corp highlight their focus on glass countertops, with multiple satisfied customers praising the quality of products and installation services. Potential buyers can expect high-quality materials and skilled workmanship, though some reports indicate delays in service appointments and communication, which may affect their overall experience. No detailed information on warranties, pricing, or maintenance tips is available from the reviews.

🌳 Common Materials

glass

Quality Rating

Good

⏱️ Response Time

Typically poor, with frequent delays in service appointments, rescheduling, and customer support responses reported by several customers.

📝 Common Complaints

The most common issues include unscheduled arrivals for appointments, delays in product delivery, and slow response times for customer queries and support, leading to frustration with service timeliness.

🛡️ Warranties Offered

No specific warranties or guarantees for countertops or installation are mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

No feedback on pricing or value for money is provided in the reviews.

📋 Care Tips

No care or maintenance tips for countertops are given in the reviews.

View Details
Absolute Kitchen & Granite - Countertop provider

Absolute Kitchen & Granite

(5)
6 reviews

📍 325 NJ-34, Colts Neck, NJ 07722, USA

📞 +1 732-374-4400

Customer reviews highlight a consistently positive experience with the countertop supplier business, focusing on high-quality work, excellent customer service, and efficient installations. The supplier specializes in materials like granite and quartz, with particular praise for their low maintenance and durability. No major complaints or specific warranty details are mentioned, though pricing and value are viewed positively in some cases. The overall impression is of a reliable and professional service provider.

🌳 Common Materials

Quartz and granite are the most frequently mentioned materials. The fifth review also specifically mentions solid surface quartz.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding pricing and value is mentioned in the fourth review, calling it a 'great price' and implying good value. No specific negative feedback or complaints about pricing are present.

📋 Care Tips

A low-maintenance, non-porous, and stain-resistant surface (specifically solid surface quartz) is mentioned as a key feature, implicitly providing care tips (e.g., reduced need for intensive cleaning or sealing).

View Details
Custom Counters by Precision - Countertop provider

Custom Counters by Precision

(4)
40 reviews

📍 11 Linden St, Passaic, NJ 07055, USA

📞 +1 973-773-0111

Customer reviews for this countertop supplier reveal a business that offers a wide range of materials and services, with a mix of highly positive and negative experiences. The company is praised for its customer service, product quality, timely installations, and professional crews, receiving compliments on materials like granite and quartz. However, several reviews mention issues with quality during installation (such as improper cuts leading to returns), communication delays with customer service, and unexpected billing issues. The overall experience appears inconsistent, with some customers having excellent interactions while others reported significant problems with installation errors, slow response times, and billing disputes, indicating potential variability in performance depending on the specific project or service aspect.

🌳 Common Materials

granite,quartz,dekonton cascade,uba tuba

Quality Rating

Good

⏱️ Response Time

Mostly prompt; delays noted in one review, customer service response times mentioned as slow in another review.

📝 Common Complaints

Installation errors (cuts, gaps), poor response times, billing/scope changes, in one case, significant installation failure.

🛡️ Warranties Offered

No specific warranty is mentioned in the positive reviews. Negative reviews do not reference warranties.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Initial quotes may not account for additional work or changes, leading to potential additional charges (negative feedback). Positive feedback does not specifically address pricing.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Kitchenall Restaurant Equipment & Supply - Countertop provider

Kitchenall Restaurant Equipment & Supply

(4.7)
711 reviews

📍 57 Box St, Brooklyn, NY 11222, USA

📞 +1 917-525-2066

Customers say this restaurant supply store offers a wide variety of kitchen equipment, including refrigerators, freezers, and prep tables, at competitive prices with free shipping. They also highlight the excellent customer service and fast delivery.

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Nasco Stone + Tile NYC Flagship Showroom - Countertop provider

Nasco Stone + Tile NYC Flagship Showroom

(4.2)
5 reviews

📍 20 W 22nd St #812, New York, NY 10010, USA

📞 +1 212-229-2009

Reviews for the countertop supplier business highlight a focus on materials like porcelain and marble, with positive feedback on short lead times and showingroom selection. However, there are concerns regarding pricing and shipping costs, with no explicit mention of warranties or installation issues. The responsiveness and customer service are not directly addressed in the available reviews.

🌳 Common Materials

porcelain,marble

Quality Rating

Unknown

⏱️ Response Time

The reviews indicate short lead times (e.g., one review mentioned efficient solutions with short lead times), suggesting a positive aspect, but no specific instructions or complaints are given to quantify typical speed.

📝 Common Complaints

high shipping costs or back charges

🛡️ Warranties Offered

No information about warranties or guarantees is provided in the reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Feedback is mixed: one review praises efficiency for low cost (implied by time savings), while another explicitly points to potential high shipping costs relative to total price.

📋 Care Tips

No general advice or tips for maintaining or caring for countertops are mentioned in the reviews.

View Details
Marble.com - Countertop provider

Marble.com

(4.2)
20 reviews

📍 707 Broadhollow Rd, Farmingdale, NY 11735, USA

📞 +1 631-492-2027

Positive reviews highlight a wide selection of materials including granite and quartzite, prompt installation services, and high-quality craftsmanship. Repeat customers praise helpful staff and competitive pricing compared to local alternatives. One negative review mentions poor customer service and installation issues. Some reviews lack detailed feedback.

🌳 Common Materials

granite,quartzite

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service,Installation problems

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
World Class Granite - Countertop provider

World Class Granite

(4.8)
86 reviews

📍 25-46 51st Ave, Long Island City, NY 11101, USA

📞 +1 929-485-7909

Reviews consistently praise the professionalism of staff members like Jansel, the quality of installation, and customer service. Potential customers highlight a smooth and easy process, generally reasonable pricing, and high-quality materials and craftsmanship (e.g., granite, quartz, marble). While most experiences are positive, one review mentions unusually aggressive sales tactics.

🌳 Common Materials

granite,quartz,marble,Caesarstone,custom

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Aggressive sales tactics (being disrespectful or demanding)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Reasonable or very reasonable pricing mentioned frequently.

📋 Care Tips

Unknown

View Details
New York Stone - Countertop provider

New York Stone

(3.7)
10 reviews

📍 30 W 21st St #1, New York, NY 10010, USA

📞 +1 212-256-1500

These reviews for a countertop supplier highlight a mix of negative feedback about other providers (without specifics) and positive feedback about the featured supplier. Potential customers learn about the availability of common natural stones like marble, quartzite, granite, and stone tile, along with appreciation for the supplier's high-quality work, professional installation service, competitive pricing, and impressive selection of materials.

🌳 Common Materials

marble, quartzite, granite, stone tile

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None directly mentioned about this specific supplier; negative critiques target another provider.

🛡️ Warranties Offered

None mentioned in any of the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Described as good or competitive.

📋 Care Tips

While not explicitly detailed in these reviews, the type of materials mentioned (marble, quartzite) typically require specific care, such as sealing.

View Details

Soapstone Countertops in New York, USA

Richmond Granite - Countertop provider

Richmond Granite

(4.8)
87 reviews

📍 236 Richmond Valley Rd, Staten Island, NY 10309, USA

📞 +1 718-556-2800

People say this countertop store offers a wide selection of beautiful countertops and cabinets. They highlight the prompt installation and the professional, efficient, and detail-oriented installers. They also like the excellent customer service and the staff's attentiveness.

View Details
Yonkers Countertops Corp. - Countertop provider

Yonkers Countertops Corp.

(4.9)
57 reviews

📍 401 Saw Mill River Rd C, Yonkers, NY 10701, USA

📞 +1 914-316-1170

Reviews suggest a consistently positive experience with a business primarily associated with an individual named Luis representing Yonkers Countertops. Customers praise professional and helpful service, timely and high-quality installation, reasonable pricing, and generally excellent work. Common materials mentioned include granite, quartz, marble, and stainless steel. Response times are frequently described as fast, while explicit mention of specific model numbers or extensive product comparison details is limited in available quotes.

🌳 Common Materials

granite,quartz,marble,stainless steel

Quality Rating

Excellent

⏱️ Response Time

Very fast

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Mentions of at least 10-year warranty, particularly for quartz and natural stone countertops (e.g., granite).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as reasonable, competitive, worth the cost, and providing good value for money.

📋 Care Tips

Unknown

View Details
Global Stone Marble & Granite LLC - Countertop provider

Global Stone Marble & Granite LLC

(5)
294 reviews

📍 84 Modular Ave, Commack, NY 11725, USA

📞 +1 631-864-3000

Reviews for Global Stone Marble & Granite are predominantly positive, highlighting the business's extensive inventory and selection of natural stone materials. Staff members are frequently praised for being knowledgeable, friendly, helpful, patient, and accommodating. Customers appreciate the immediate service availability, often receiving assistance without prior appointments or in various roles on a single visit. The focus on natural stone countertops is emphasized, with some customers appreciating unique finds, and general care tips and installation details are discussed.

🌳 Common Materials

granite,quartzite,marble,natural stone

Quality Rating

Excellent

⏱️ Response Time

Immediate or Flexible (mentioning ability to handle walk-ins effectively and accommodate urgent questions)

📝 Common Complaints

Unknown: Reviews primarily contain positive feedback with no widespread or recurring complaints other than a general mention of a slightly rushed tour.

🛡️ Warranties Offered

Unknown: No explicit mention of specific warranties or guarantees provided by the business in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown: Reviews focus on material, selection, staff service, and immediate availability but do not comment on pricing or value.

📋 Care Tips

various types of floors/area: Wood / Laminate / Floors - use caution

View Details
Stone Bellisimo LLC - Countertop provider

Stone Bellisimo LLC

(4.9)
131 reviews

📍 618 23rd St, Union City, NJ 07087, USA

📞 +1 201-553-1919

People say this countertop store offers a wide selection of premium materials, including quartz, granite, and marble, and provides custom fabrication services. They highlight the efficient team of installers, the quick turnaround time, and the professional service. They also like the detailed consultations and the responsiveness of the staff.

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Adria Marble and Granite - Countertop provider

Adria Marble and Granite

(4.9)
80 reviews

📍 889 Nepperhan Ave, Yonkers, NY 10703, USA

📞 +1 914-745-7859

Customer reviews for Adria Marble and Granite highlight positive experiences with quartz and Silestone countertops, emphasizing high-quality installation, professional customer service, and timely responses. Common themes include satisfaction with product quality, fair pricing, and efficient service, though one reviewer noted that pricing is not always the lowest available. Reviews mention professional crews, personalized assistance, and overall high satisfaction, with no explicit complaints about material durability or warranty support.

🌳 Common Materials

quartz,Silestone,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Most reviews indicate prompt responses for service calls and quick, efficient installation (e.g., 'very responsive', 'did the work very quickly').

📝 Common Complaints

The most common issue referenced is that Adria Marble and Granite may not always be the cheapest option available, with one review noting that Adria beat competitors' prices but implying some customers might seek lower costs elsewhere.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned or offered in the reviews.

👥 Customer Service Rating

Excellent (reviews consistently praise professional, knowledgeable, and helpful staff).

💰 Pricing Feedback

Customers generally find the pricing fair or good value, with several reviews noting competitive pricing or unbeatable deals, though one suggests it is not always the lowest on the market.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in any reviews.

View Details
Nassau Stone Depot Inc. - Countertop provider

Nassau Stone Depot Inc.

(4.6)
33 reviews

📍 160 Front St, Hempstead, NY 11550, USA

📞 +1 516-539-1234

Customer reviews highlight positive experiences with Nassau Stone Depot's countertop services. Potential customers frequently mention friendly and helpful staff (particularly Jamie and Janice), the quality of quartz and granite materials, prompt service from quotation to installation (taking less than one week on average), happy with the outcomes and generally satisfied with the pricing. Some reviews specifically note warranties mentioned (though details are unclear), the professionalism of staff, and the timeliness of measurements and delivery.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Typically less than one week, sometimes completed within a day.

📝 Common Complaints

None mentioned in the positive reviews provided.

🛡️ Warranties Offered

A 10-year warranty was mentioned in one review (Phyllis, 9/26/2022).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers found the pricing to be good, fair, or in comparison to other places.

📋 Care Tips

None mentioned in the reviews provided.

View Details
M. Teixeira Soapstone Long Island Branch - Countertop provider

M. Teixeira Soapstone Long Island Branch

(5)
1 review

📍 171-175 E 2nd St Unit 177, Huntington Station, NY 11746, USA

📞 +1 516-737-1975

Upon analyzing the provided reviews, it was noted that no review text was supplied. Therefore, a factual summary of customer experiences cannot be generated.

🌳 Common Materials

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

📋 Care Tips

View Details
Milestone Kitchen and Bath Corp - Countertop provider

Milestone Kitchen and Bath Corp

(4.8)
20 reviews

📍 37-02 48th St, Sunnyside, NY 11104, USA

📞 +1 718-782-2209

Customer reviews highlight a consistently positive experience with the business, praising its professional service, knowledgeable staff, and efficient operations. Potential customers can expect high-quality countertops, particularly in quartz materials, with quick installation times and competitive pricing. The business appears to offer discounts and avoidance of hidden fees, with a focus on customer satisfaction. However, the reviews captured do not contain specific details regarding common materials beyond quartz, available warranties, or care instructions.

🌳 Common Materials

Quartz,Stone,Caesarstone

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

Minimal complaints were noted; most reviews were positive with no recurring issues specifically related to the business.

🛡️ Warranties Offered

10-year warranty on product defects; approximate 5-year, longer-term warranty mentioned for installation. One review specified a 1-year warranty (less likely to be a primary warranty).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently praise the pricing and value for money, highlighting competitively low costs, discounts, one-price system, and lack of hidden fees when compared to competitors.

📋 Care Tips

No information about care or maintenance tips was provided in any reviews.

View Details
Mackson Marble Granite Quartz - Countertop provider

Mackson Marble Granite Quartz

(4.8)
63 reviews

📍 40 Gazza Blvd, Farmingdale, NY 11735, USA

📞 +1 631-760-7540

Reviews indicate a range of experiences from customers seeking countertop installation services. The majority of positive reviews highlight excellent customer service, beautiful aesthetic results (especially with quartz, granite, and marble), high-quality craftsmanship and materials (construction), speed of service (duration), reasonable pricing, and professionalism. Several customers specifically mention AJ as the primary point of contact. The majority of negative reviews cite concerns about pricing transparency and overall cost.

🌳 Common Materials

Quartz,Granite,Marble,Stone

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

Lack of pricing transparency,Overall cost being high

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Some customers feel the price is reasonable and value for money, while others express concern about feeling overcharged or the high cost of services without clear explanation.

📋 Care Tips

Avoid using harsh chemicals (clean only with mild soap and water).

View Details
Cambria Sales and Distribution Center Showroom - New York - Countertop provider

Cambria Sales and Distribution Center Showroom - New York

(4.6)
54 reviews

📍 15 Grumman Rd W Ste 300 Suite 300, Bethpage, NY 11714, USA

📞 +1 516-715-5882

People say this countertop store offers a large selection of quartz countertops. They highlight the helpful and knowledgeable staff, and the opportunity to see full slabs rather than small samples. They also like the welcoming atmosphere and the ability to borrow samples.

View Details
Renaissance Marble Works - Countertop provider

Renaissance Marble Works

(4.6)
25 reviews

📍 49 Windsor Ave Suite 104, Mineola, NY 11501, USA

📞 +1 516-202-7259

Reviews overwhelmingly praise Renaissance Marble Works for their high-quality craftsmanship, beautiful granite and marble countertops, exceptional customer service, and competitive pricing. Positive feedback highlights the professional team members like Joyce and Anthony, stress-free projects, and quick, flawless installation. However, a few reviews mention unaddressed delays in project completion and instances of poor customer service. Most reviews are positive, recommending the company for trustworthy and beautiful countertop solutions.

🌳 Common Materials

granite,marble,high-end engineered quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown (No data provided)

📝 Common Complaints

Delays in project completion,Poor customer service (mentioned in one review)

🛡️ Warranties Offered

Unknown (No information provided)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive feedback regarding the price being reasonable, competitive, and offering good value for money.

📋 Care Tips

No tips for care and maintenance of countertops were mentioned in the reviews.

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Ultra Stones - Countertop provider

Ultra Stones

(4.7)
40 reviews

📍 55 Central Dr, Farmingdale, NY 11735, USA

📞 +1 631-873-4747

Customer reviews for the company highlight consistently positive experiences with its sales staff, described as helpful, knowledgeable, patient, professional, and friendly. The showroom selection, particularly of marble and quartzite varieties, is repeatedly praised. Installation was referenced as expected but not detailed in reviews. No significant pricing or quality complaints were mentioned.

🌳 Common Materials

Marble, quartzite, and Dolomite are explicitly mentioned by customers. Generic praise for the 'collection' or 'lots' of various stones but no specific material like granite, quartz, laminate, etc., is the most frequent reference.

Quality Rating

Excellent. Almost all reviews express high satisfaction with the quality of the materials and the selection.

⏱️ Response Time

Insufficient data points to calculate an average. One review explicitly mentions quick information delivery after the request.

📝 Common Complaints

No common issues or explicit complaints regarding material quality or installation were raised in the provided reviews.

🛡️ Warranties Offered

No specific information regarding warranties or guarantees for products or installation services was mentioned in the reviews.

👥 Customer Service Rating

Excellent. Sales staff across different points of contact are repeatedly praised for their professionalism, knowledge, patience, helpfulness, and friendliness.

💰 Pricing Feedback

No specific feedback about pricing structure, cost comparisons, or perceived value for money was included in the reviews.

📋 Care Tips

No care or maintenance tips for countertop materials were provided in the collected customer reviews.

View Details
Superior Selected Stone - Marble & Natural Stone Supplier - Countertop provider

Superior Selected Stone - Marble & Natural Stone Supplier

(5)
8 reviews

📍 33-53 10th St, Astoria, NY 11106, USA

📞 +1 718-728-8977

Customer reviews mention a large selection of materials including stone and marble, with frequent positive remarks about excellent customer service, knowledgeable staff, and competitive pricing. Installation and quality are mentioned in a positive light, though specific details are lacking. There are no significant complaints noted, but reviews do not elaborate on warranty terms, care instructions, or specific installation timelines.

🌳 Common Materials

Stone,Marble

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

No significant complaints mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive (best prices mentioned)

📋 Care Tips

Not mentioned

View Details
AC Stone Quartz Inc - Countertop provider

AC Stone Quartz Inc

(5)
34 reviews

📍 11-25 Broadway, Astoria, NY 11106, USA

📞 +1 929-451-5196

Reviews consistently highlight excellent customer service, quick response times, and high-quality countertop installation. Customers frequently mention specific materials like granite, quartz, and stone, praising the precision, aesthetic results, and reasonable pricing associated with the service.

🌳 Common Materials

granite, quartz, stone

Quality Rating

Excellent

⏱️ Response Time

Fast response and installation times are frequently mentioned, with some reviews noting tasks completed within days or weeks and being completed ahead of schedule.

📝 Common Complaints

No significant complaints or issues are mentioned in the reviews.

🛡️ Warranties Offered

No specific warranty or guarantee details are provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers provide positive feedback on pricing and value for money, describing it as reasonable, fair, or representative of good value.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

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Astra Surfaces - Countertop provider

Astra Surfaces

(5)
683 reviews

📍 1580 Lower Rd Suite B, Linden, NJ 07036, USA

📞 +1 908-988-9901

People say this countertop store offers a great selection of stones and they praise the helpful, patient, and knowledgeable staff, especially Jasmeet. They also highlight the clean, organized, and efficient warehouse.

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Super Stone - Countertop provider

Super Stone

(4.7)
46 reviews

📍 87 14th St, Brooklyn, NY 11215, USA

📞 +1 718-832-1808

Customer reviews for Super Stone focus predominantly on positive experiences with their countertop fabrication and installation services. Potential customers can expect accurate measurements, precise fabrication, professional and timely installation, and responsive customer service. The company primarily offers quartz (including MSI line) and natural stone (granite, marble) materials. While most reviews highlight competitive pricing and excellent quality, a few mention occasional scheduling delays or communication challenges. The company offers warranties (typically 10 years for countertops, potential 2-year installation guarantee), consistent with industry standards. No customer-specific issues regarding individual employees are mentioned.

🌳 Common Materials

Quartz,Stone,Granite,Marble,MSI quartz line

Quality Rating

Excellent

⏱️ Response Time

Generally prompt; turnaround times mentioned from quick (less than 10 minutes installation) to several days (up to a week or 10 days).

📝 Common Complaints

Occasional delays in responding to quote requests or scheduling fit-out. One isolated incident reported regarding a fabrication error (cut piece incorrectly, adjusted), described as 'skewed up their work'. A recent or gradual decline in service quality/attentiveness noted by one reviewer.

🛡️ Warranties Offered

10-year warranty for countertops (mentioned by Jeff), potential 2-year warranty for installation (mentioned by another employee).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally competitive and affordable. One reviewer mentioned needing a quicker turnaround potentially impacted the speed slightly. Primarily positive feedback.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews. Assumed to be typical material-specific advice (e.g., sealing granite, general stone care) as standard.

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Marble.com - Countertop provider

Marble.com

(4.6)
388 reviews

📍 1 Mt Vernon St, Ridgefield Park, NJ 07660, USA

📞 +1 201-440-6779

People say this countertop store offers a wide selection of granite, marble, and quartz in various price ranges. They highlight the smooth installation process, professional and responsive staff, and beautiful finished products. They also like the efficient and quality work, and the reasonable prices.

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Brooklyn Granite - Countertop provider

Brooklyn Granite

(4.3)
26 reviews

📍 1353 61st St, Brooklyn, NY 11219, USA

📞 +1 718-484-4830

The reviews highlight generally positive experiences with the supplier's communication, installation speed, variety of materials (particularly quartz), and competitive pricing. Customers frequently praise quick service, customer service interactions, and the overall quality of both the countertops and installation work. Key points include typical installation timelines of 5-7 days, multiple citations of excellent customer service and service quality, and mentions of high-quality materials. The reviews show high satisfaction with pricing and value for money. One review mentions a minor product imperfection (chip) which is noted as expected. There are also some contrasting comments regarding service quality (mixed feedback) and a caution about repeated service needing alignment, but overall, the sentiment is positive with few negative points raised.

🌳 Common Materials

Quartz,Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Quick response times were noted for both sales/customer service inquiries and installation, often completed within 5-7 days.

📝 Common Complaints

Inconsistent service quality mentioned in some reviews (e.g., lack of clarity on showroom hours didn't lead to praise but wasn't criticized heavily beyond the one instance, though repeat service requests needing confirmation were noted as a potential inconvenience).,None mentioned directly in extant reviews for positive experiences, only slight nuanced feedback in negative cases.

🛡️ Warranties Offered

Not specified by the majority of positive reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive feedback about reasonable pricing, unbeatable prices compared to competitors, and decent prices was frequent in many reviews.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
City Countertops - Countertop provider

City Countertops

(4.9)
18 reviews

📍 1133 Broadway, New York, NY 10010, USA

📞 +1 929-485-7909

Customer reviews for City Countertops consistently express high satisfaction with the services provided. Potential customers highlight positive experiences with responsive and knowledgeable staff (e.g., Alex and Ram), professional installation crews, high-quality materials and finishes, and efficient handling of projects including same-day measurements and quick fabrication times. While the majority of feedback is complimentary regarding service, installation quality, and customer satisfaction, a small number of reviews mention minor issues like delays or material mismatch ('wrong stone') that were resolved satisfactorily. The business is recommended wholeheartedly by many.

🌳 Common Materials

quartz,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Minor delays,Material mismatch/slips

🛡️ Warranties Offered

Warranty against stains,Warranty against edge/chip breakage

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered reasonable or excellent value for money with prompt service.

📋 Care Tips

Some reviews indicate the quartz comes with a warranty covering cleaning guidelines, but specific maintenance instructions are not explicitly detailed across all reviews.

View Details
M. Teixeira Soapstone - Countertop provider

M. Teixeira Soapstone

(4.9)
94 reviews

📍 547 S Broad St, Glen Rock, NJ 07452, USA

📞 +1 201-444-0778

Reviews consistently highlight soapstone as the primary material sourced from M. Teixeira Soapstone, complemented less frequently by marble and quartzite. The installation service is described as professional, meticulous, and of high quality by multiple customers, with highly efficient templating and installation processes noted. One review explicitly mentions soapstone oiling as a maintenance step. Pricing is generally viewed positively for the quality received, though some clients utilized sales promotions. Customer service is broadly praised, with staff members like Maria, Diana, and Alex frequently singled out for their helpfulness and professionalism. Minimal complaints exist, primarily involving isolated issues like service delays and ethical concerns mentioned in one review, along with requests for clarifications about product warranties.

🌳 Common Materials

Soapstone,Marble,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown (Only one review specifically mentioned timely responses and quick processes; delays are noted without specifying cause)

📝 Common Complaints

Explicit complaints are limited; requests for warranty details are common. Minor complaints included project delays (attributed to factors like construction) and one review referencing potential unethical issues or misinformation from the company.

🛡️ Warranties Offered

No specific warranty or guarantee details are provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally viewed positively, with feedback noting good value for the quality and service provided, some customers mentioning sales or special offers like a sale on spider soapstone.

📋 Care Tips

One review mentioned the installation staff applying oil to the soapstone counters before leaving.

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Wooden Countertops in New York, USA

Cosentino City New York - Countertop provider

Cosentino City New York

(4.7)
35 reviews

📍 150 E 58th St 3rd Floor, New York, NY 10155, USA

📞 +1 646-891-3653

Customer reviews for Cosentino highlight numerous positive experiences. Showroom staff such as Erin, Ciaran, and Stacy are repeatedly praised for their helpfulness, knowledge, patience, and guidance through product selection. High quality of materials (particularly Dekton and Silestone) and installation are frequently mentioned. Customer service is a strong positive point across most feedback. Potential customers seeking Cosentino showrooms in NYC, NJ, or for specific needs like Manhattan/Westchester renovations, shower walls, and flooring may find this helpful. Reviews emphasize the helpfulness and expertise of sales representatives during the selection and ordering process.

🌳 Common Materials

Dekton,Silestone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

View Details
Wood and Stone Kitchen, Bath & Tile Showroom - Countertop provider

Wood and Stone Kitchen, Bath & Tile Showroom

(3.9)
7 reviews

📍 825 E New York Ave, Brooklyn, NY 11203, USA

📞 +1 718-735-0001

The review consists of purely negative feedback and contains no textual content. No information regarding products, services, reviews, response times, common issues, warranties, customer service, pricing, or care tips can be extracted from this review.

🌳 Common Materials

Unknown

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Dishonesty,Unreasonable behavior,Selfish actions,Unfair conduct

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
UMI Stone | The Source - Countertop provider

UMI Stone | The Source

(4.8)
45 reviews

📍 145 19th St, Brooklyn, NY 11232, USA

📞 +1 718-832-3628

Customer reviews for this countertop supplier business consistently highlight positive experiences, particularly for branches at 145 19th Street (Brooklyn) and locations referred to as 'European'/'European Granite Marble'. Reviewers frequently praise knowledgeable, friendly, and professional staff members like Inna, Derek, Darek/Jerry, and John, noting excellent customer service, expertise in guiding selections, and high-quality products across various materials (quartzite, marble, granite, quartz). The business offers a wide variety of natural stone options. Pricing appears reasonable with attentive service for budget, though specific feedback on overall value or excessiveness is minimal.

🌳 Common Materials

Quartzite,Marble,Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

One reviewer reported frustration with a sales staff member failing to follow up with promised emails and pricing details related to marble/tile selection.

🛡️ Warranties Offered

No specific warranty information is mentioned by reviewers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback suggests that while explicit details on overall pricing vs. value were not heavily commented upon, the experience with some service personnel included being mindful of budgets, indicating customer satisfaction with service adapting to financial constraints (e.g., "kept me in it," "promised and delivered").

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
New York Marble & Ceramic, Inc. - Countertop provider

New York Marble & Ceramic, Inc.

(4)
13 reviews

📍 101 West End Ave, Inwood, NY 11096, USA

📞 +1 212-929-1817

The reviews mention that the company offers excellent quality work and customer service, often praising the selection of materials, particularly marble. Potential customers highlight friendly and helpful staff, fast turnaround despite complexities, and high-quality installations that exceed expectations. Other reviews mention a generous warranty, confirm the company's high reputation, but contain boilerplate or unrelated information. No pricing or care instructions are discussed.

🌳 Common Materials

Marble,Granite,Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unprofessional installation handled by specific individuals (not representative of the company as a whole, not cited in the analyzed reviews)

🛡️ Warranties Offered

Lifetime warranty, potentially for some products (not universally confirmed in the analyzed reviews]

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

View Details
MSI Long Island - Countertop provider

MSI Long Island

(4.7)
140 reviews

📍 50 Heartland Blvd, Brentwood, NY 11717, USA

📞 +1 631-918-4600

People say this countertop store offers a wide variety of beautiful stone products and solutions for construction projects. They highlight the showroom is spacious and well-organized, making it easy to shop and find what they need. They also like the friendly, knowledgeable, and helpful staff who provide a pleasant and informative experience.

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Corian New York - CorianNY - Countertop provider

Corian New York - CorianNY

(5)
6 reviews

📍 151 22nd St, Brooklyn, NY 11232, USA

📞 +1 917-963-1008

These reviews offer limited insight into customer experiences primarily regarding a specific material (Corian) and general impressions of service, location, and quality. One review highlights professionalism, timeliness, and a convenient location. Another mentions anonymous four-star satisfaction. A third review specifically calls out a Corian countertop for suitability with a bathroom vanity but does not provide details on installation, service level, or pricing. Material-specific warranties are not detailed.

🌳 Common Materials

Corian

Quality Rating

Excellent

⏱️ Response Time

Not specified

📝 Common Complaints

No specific complaints mentioned

🛡️ Warranties Offered

Warranties are mentioned as being checked but specific details not provided; Overall Satisfaction implies no major issues arose for those reviewers

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

Not mentioned

View Details
CostCut Quality - Countertop provider

CostCut Quality

(5)
44 reviews

📍 152 9th Ave, New York, NY 10011, USA

📞 +1 646-422-7779

Customer reviews predominantly praise CostCut Quality for its high-quality countertop and renovation services, exceptional customer service provided by employees like Bob and Harry, and competitive pricing. Positive feedback frequently mentions seamless project execution, skilled design and installation, and the achievement of aesthetically pleasing and functional results for kitchen and bathroom renovations in New York City. No specific pricing or outcome details, common material recommendations, warranty information, or installation time feedback are explicitly mentioned in the provided reviews.

🌳 Common Materials

No specific common materials are mentioned in the reviews beyond general praise for the product quality and customer service.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No common complaints are mentioned in the reviews.

🛡️ Warranties Offered

No warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently noted the pricing as affordable, excellent value for money, or unbeatable given the quality of work.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
TIGERS WOOD CABINET AND STONE INC - Countertop provider

TIGERS WOOD CABINET AND STONE INC

(4.2)
20 reviews

📍 132-03 Sanford Ave STE 1B, Flushing, NY 11355, USA

📞 +1 718-353-2118

The reviews present a mix of experiences. Five reviews are completely neutral or lack substantive text, making them difficult to extract meaningful information from. Substantial feedback occurs in a small number of reviews, suggesting limited insight into the typical customer experience with this business.

🌳 Common Materials

No specific countertop materials are mentioned in the reviews.

Quality Rating

Unknown

⏱️ Response Time

Unknown (only one mention of prompt response from a positive review exists beyond this summary context, no negative reviews mention wait times or shipping delays)

📝 Common Complaints

In the negative reviews, complaints included unethical practices, low quality products, inexperienced staff, gaps in newly installed cabinets, and a specific return reason of 'No good at all'.

🛡️ Warranties Offered

No specific information about warranties or guarantees for countertops or installation is provided in the reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Feedback regarding pricing or value for money is limited to a mention of 'low price' in one positive review.

📋 Care Tips

No tips for the care or maintenance of countertops are mentioned in the reviews.

View Details
NC Stone and Tiles - Countertop provider

NC Stone and Tiles

(4.9)
9 reviews

📍 77 Water St 8th Fl, New York, NY 10005, USA

📞 +1 917-640-7693

Reviews consistently highlight positive experiences with custom design, templating, fabrication, and installation services provided by the company at 'New Century Stone & Tile' or 'NC Stone and Tile'. Key topics mentioned include specific interior features (fireplaces, TV niches), the use of materials like granite and stone for countertops and hearths, reasonable pricing, efficient timelines with installations completing typically within two weeks, the attentiveness of team members like Alex during the process, high quality of work, professional customer service, and the absence of explicit warranty details or specific maintenance instructions.

🌳 Common Materials

granite,stone

Quality Rating

Excellent

⏱️ Response Time

Typically a few days to weeks

📝 Common Complaints

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive – fair to excellent value

📋 Care Tips

Not mentioned

View Details
JB Countertops - Countertop provider

JB Countertops

(4.5)
10 reviews

📍 885 E 134th St, Bronx, NY 10454, USA

📞 +1 646-250-9654

Customer reviews for this countertop supplier mention various positive and negative experiences. Several customers praised the excellent customer service, quality of the countertops, and competitive pricing, recommending the business for kitchen remodels and repairs. Positive experiences highlight fast turnaround times, clean installations, and overall satisfaction. One review, however, indicates potential issues with contract fulfillment and service delivery.

🌳 Common Materials

Reviews specifically mention granite as the most frequently discussed material. Other materials like quartz, laminate, and butcher block granite were also referenced but less frequently or not specifically named.

Quality Rating

Excellent

⏱️ Response Time

Excellent (Very Fast)

📝 Common Complaints

The primary complaint mentioned is a customer issue regarding contract fulfillment where the business took payment but allegedly did not deliver promised service.

🛡️ Warranties Offered

Example of installation warranty: Included 1-year warranty against installation defects. Example related to product transit damage: Core standards warranty included transit damage if properly packaged.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers mention receiving 'the best price,' 'great prices,' 'absolutely amazing' pricing, and 'value for money' in their feedback.

📋 Care Tips

A user mentioned caring for granite countertops by sealing them and recommending specific stone surface cleaners.

View Details
NY KITCHEN STONE INC. - Countertop provider

NY KITCHEN STONE INC.

(4)
49 reviews

📍 18 Anthony St, Brooklyn, NY 11222, USA

📞 +1 718-384-9166

Customer reviews for NY Stone Kitchen Depot present a largely positive view centered around the quality of countertops and cabinets, competitive pricing, and efficient installation, particularly when working with specific staff members like Cindy, Alan, or Selina. The business is noted for offering a wide variety of materials including quartz, marble, granite, and more. However, reviews also contain strong negative feedback regarding the customer service experience, often attributing issues to individual staff members who are described as rude, unprofessional, or disorganized. Installation problems and unexpected charges are also cited by some unhappy reviewers.

🌳 Common Materials

quartz,marble,granite

Quality Rating

Mixed

⏱️ Response Time

Unknown

📝 Common Complaints

Unprofessional or rude customer service (sale staff/informals staff),Poor service from installers,Communication breakdowns,Bill/payment issues (aggressive upselling),Installation errors,Damaged goods

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Mixed

💰 Pricing Feedback

Mixed

📋 Care Tips

Not specified

View Details
Ciot New York Showroom & Slab Galleria | Marbles, Mosaic, Ceramic Tile, Hardwood - Countertop provider

Ciot New York Showroom & Slab Galleria | Marbles, Mosaic, Ceramic Tile, Hardwood

(4.6)
31 reviews

📍 5302 2nd Ave, Brooklyn, NY 11220, USA

📞 +1 212-966-0972

Customer reviews highlight a positive overall experience with this countertop supplier, praising the extensive selection of materials including natural marble, granite, and porcelain, as well as excellent customer service and installation quality. Potential customers value the unique showroom space, knowledgeable staff, and convenience of the Brooklyn location, with some reviews providing coffee for on-site projects. The pricing is noted as being aligned with the quality offered, but there is no mention of specific deals or discounts. While installation is generally well-received, details about the process are not provided. An exception exists where one customer reported a negative service experience, but this is not representative of the majority of feedback. Remember that this review is based on feedback, and while predominantly positive, it does include a cautionary note regarding one experience.

🌳 Common Materials

marble,slab,granite,porcelain

Quality Rating

Good

⏱️ Response Time

Client feedback indicates quick service and support, but no average response time is provided.

📝 Common Complaints

Negative reviews point to poor service attitude and handling (e.g., dealing with potentially unsafe forklift operator).

🛡️ Warranties Offered

No information regarding warranties or guarantees for the countertops or installation is provided in these reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Paid quality is acknowledged, with positive reviews of the experience, but no specific complaints about pricing or objections are mentioned.

📋 Care Tips

Yes, specific maintenance tips are included in some reviews (e.g., 'Patagonia granite').

View Details
Solid Tops - Countertop provider

Solid Tops

(4.3)
4 reviews

📍 27 Coffey St, Brooklyn, NY 11231, USA

📞 +1 718-596-6569

Reviewers mentioned using Corian countertops and found the pricing to be fair. One reviewer gave overall positive feedback and would recommend the business for Corian countertops. Another reviewer described the business positively, stating they handle various projects from kitchens and bathrooms and that the service and results were satisfactory.

🌳 Common Materials

Corian

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

Fair

📋 Care Tips

View Details
World Class Granite - Countertop provider

World Class Granite

(4.8)
86 reviews

📍 25-46 51st Ave, Long Island City, NY 11101, USA

📞 +1 929-485-7909

The reviews for World Class Granite are predominantly positive. Customers praise the communication and customer service from individuals like Jansel, highlighting professionalism, patience, and responsiveness. There is consistent positive feedback about reasonable pricing, the quality of materials (such as Caesarstone, marble, and granite), flawless and expert installation, and the company's overall helpfulness in guiding clients through the selection process. A few customers mention smooth and quick processes. Only one review mentions aggressive behavior, and another (likely different) raises an isolated complaint about unprofessionalism and property theft. The selection of materials is noted as being extensive, and some ليبي customers comment on the transformation achieved.

🌳 Common Materials

Caesarstone, quartz, marble, granite, and stone were mentioned. Caesarstone and stone were part of specific negative mentions regarding defective product, while marble, granite, and quartz were praised.

Quality Rating

Excellent

⏱️ Response Time

No explicit average response time was mentioned in the positive reviews, but several comments described the process as smooth, quick, and seamless.

📝 Common Complaints

Aggressive behavior from staff, unprofessional company behavior, and property theft (taken from the negative reviews).

🛡️ Warranties Offered

No warranties or guarantees were explicitly mentioned or detailed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback was given for reasonable pricing. One review explicitly mentioned being 'very reasonable'.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Formica Laminate Kitchen Countertops Dealer - Countertop provider

Formica Laminate Kitchen Countertops Dealer

(4.7)
3 reviews

📍 161 22nd St, Brooklyn, NY 11232, USA

📞 +1 347-916-0835

Customer reviews indicate that the supplied business offers countertop materials primarily focused on Formica and Quartz, with an emphasis on customer service and installation quality in several cases. Potential customers should be aware that stock availability and delivery times may occasionally vary, with some noting delays in fulfillment. The business has received praise for timely communication and overall quality, but no specific details on warranties or maintenance tips are provided in the reviews.

🌳 Common Materials

Formica,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Stock unavailability,Delivery delays

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive for value and cost

📋 Care Tips

Unknown

View Details
Brooklyn Granite - Countertop provider

Brooklyn Granite

(4.3)
26 reviews

📍 1353 61st St, Brooklyn, NY 11219, USA

📞 +1 718-484-4830

Customer reviews consistently highlight positive experiences with this countertop supplier, praising their professional and communicative service (with one reviewer mentioning quick response times), variety of material options (including granite, marble, quartz, and natural stone), and competitive pricing. Several reviews commend their efficient installation process, often completed in a matter of days, and the high quality of both their products and workmanship. Installers are frequently noted for their expertise and customer-centric approach. However, a couple of reviews express concerns regarding potential 'sly business practices' and difficulties encountered during follow-up services requiring repeat visits, as well as noting that initial engagement (like measurement) can be handled by courteous staff.

🌳 Common Materials

granite,marble,quartz,natural stone

Quality Rating

Excellent

⏱️ Response Time

Good (same-day to next-day)

📝 Common Complaints

Issues with follow-up service/repeat visits,Subjective claims of 'sly business practices' regarding service quality

🛡️ Warranties Offered

Not mentioned in any review

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive and competitive pricing noted in multiple reviews

📋 Care Tips

Not mentioned in any review

View Details
Manhattan Laminates - Countertop provider

Manhattan Laminates

(4)
35 reviews

📍 51-15 35th St, Long Island City, NY 11101, USA

📞 +1 212-255-2522

Customer reviews highlight a significant decline in service quality compared to the past, with some praising helpful staff and service at certain locations. Material substitutions (like incorrect finishes on countertops) and product errors (wrong order placed) caused frustration. While some express difficulty with return policies or product suitability, others mention friendly, accommodating, and professional staff. Pricing is sometimes described as good, though no comparisons to other providers are made. No maintenance tips or warranty details were found in these reviews.

🌳 Common Materials

Laminates,Prefinished plywood,Maple

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Decline in customer service quality over time/location,Product substitution without customer knowledge/approval,Issues with product suitability or errors (e.g., wrong order item),Difficulties with return policy

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Positive

📋 Care Tips

Unknown

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Brooklyn Butcher Blocks - Countertop provider

Brooklyn Butcher Blocks

(2.8)
26 reviews

📍 299 25th St, Brooklyn, NY 11232, USA

📞 +1 917-268-6140

Customer reviews for Brooklyn Butcher Blocks present mixed feedback. Potential customers are advised that the business has both positive and negative experiences documented. Significant issues mentioned include product quality problems (notably warping or defects when exposed to moisture), delayed delivery, unresponsive customer service, and instances where products were not sent or were defective. Some reviews praise the quality, craftsmanship, and service in specific positive interactions, but these seem inconsistent with recurring complaints. No direct references to store location (other than a potentially confusing one) are confirmed.

🌳 Common Materials

Butcher Block/Wood (Maple, Walnut, Cherry, unspecified Brooklyn Butcher Block),Marble

Quality Rating

Unknown

⏱️ Response Time

Responses can range from excellent/reflected in positive comments to extremely slow or non-existent, particularly during backorders or for problematic cases.

📝 Common Complaints

Poor product quality (e.g., cracking, chipping, warping),Delays in delivery or failure to deliver,Unresponsive or poor customer service,Non-functional/missing components (e.g., feet not included),Refusal to provide refunds or returns without explanation,Inconsistent quality even from large orders

🛡️ Warranties Offered

Mention of one specific instance of product replacement, but no clear standard warranty policy is stated.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

No direct feedback about pricing or value for money.

📋 Care Tips

Wooden countertops should be handled carefully, specifically avoiding submersion to prevent damage (e.g., the example mentions hand washing warping a butcher block).

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City Countertops - Countertop provider

City Countertops

(4.9)
18 reviews

📍 1133 Broadway, New York, NY 10010, USA

📞 +1 929-485-7909

Customer reviews for City Countertops highlight highly positive experiences regarding service, responsiveness, and installation quality. Potential customers should note the focus on materials like quartz and marble, excellent customer service from key personnel like Alex, and generally excellent quality ratings. Response times are noted as quick, particularly for measurements and installations. One customer experienced a minor issue related to communication but found the resolution satisfactory. Pricing is frequently described as reasonable. No specific warranties or maintenance tips are mentioned.

🌳 Common Materials

Quartz,Marble,Stone

Quality Rating

Excellent

⏱️ Response Time

Typically short turnaround time for measurements and installations.

📝 Common Complaints

One review mentioned minor miscommunication leading to receiving the wrong stone initially, but the final outcome was satisfactory.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent, with comments about reasonable pricing and good value for money.

📋 Care Tips

Unknown

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NY Kitchen and Home Design Center - Countertop provider

NY Kitchen and Home Design Center

(4.7)
24 reviews

📍 161 22nd St, Brooklyn, NY 11232, USA

📞 +1 347-916-0835

NYKHDC is noted for specializing in specific shower doors and tiles, with some mention of countertops. Key positives include ease of finding specific items, professional customer service, helpful staff (as seen by closing early for customer), product quality (German/kitchen, Italian doors), and installation requiring a separate contractor. However, there are warnings regarding advance payments and one instance suggesting potential scam concerns. The business claims a wide tile/counter selection, and handles repairs well based on feedback. Overall, generally positive experiences regarding quality, service, and selection balance concerns. Installation lead times are unspecified beyond delivery speed.

🌳 Common Materials

German kitchen components/stone surfaces, Italian door materials/stone, various tiles, possibly wood for cabinetry.

Quality Rating

Good

⏱️ Response Time

Unknown (Examples: Staff stayed open late to accommodate customer)

📝 Common Complaints

Excessive advance payments and poor communication or refusal to address customer issues with management.

🛡️ Warranties Offered

Unknown (No mention of warranties or guarantees in any reviewed text)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown (Implied concerns about fair pricing/advances in negative review, no pricing feedback in positive reviews)

📋 Care Tips

No tips provided in any reviews

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