UMI Stone | The Source

(4.8)
45 reviews
+1 718-832-3628

UMI Stone | The Source Reviews

Customer reviews for this countertop supplier business consistently highlight positive experiences, particularly for branches at 145 19th Street (Brooklyn) and locations referred to as 'European'/'European Granite Marble'. Reviewers frequently praise knowledgeable, friendly, and professional staff members like Inna, Derek, Darek/Jerry, and John, noting excellent customer service, expertise in guiding selections, and high-quality products across various materials (quartzite, marble, granite, quartz). The business offers a wide variety of natural stone options. Pricing appears reasonable with attentive service for budget, though specific feedback on overall value or excessiveness is minimal.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartzite,Marble,Granite,Quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

One reviewer reported frustration with a sales staff member failing to follow up with promised emails and pricing details related to marble/tile selection.

🛡️What warranties are offered?

No specific warranty information is mentioned by reviewers.

👥How is customer service rated?

Excellent

💰What about pricing?

Feedback suggests that while explicit details on overall pricing vs. value were not heavily commented upon, the experience with some service personnel included being mindful of budgets, indicating customer satisfaction with service adapting to financial constraints (e.g., "kept me in it," "promised and delivered").

🔧Any care tips mentioned?

No care or maintenance tips for countertops are mentioned in the reviews.

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