Mega Building Supply - Upper West Side

(4.6)
58 reviews

Mega Building Supply - Upper West Side Reviews

Customer reviews for Mega Building Supply predominantly focus on the large, well-organized inventory which includes an ample supply of hardware, tools, construction materials, housewares, and specialized items not available elsewhere. Customers cite friendly, helpful, knowledgeable, and expert staff across multiple points of contact (Frank, Jason, Britney, Rami, Brandon, Shelby). Priced at 'incredible low prices' and 'very well priced', the store offers reasonable value compared to other stores. Some customers specifically mention products are made to job specifications. Service calls or queries made over the phone are noted as quick and helpful. The only operational drawback mentioned is the Saturday closing due to Sabbath observance.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Hardware,Tools,Construction materials,Housewares,Paint brushes,Electrical tape,Light fixtures,Fan,Aerator adapter,Weird items (non-standard)

How is the quality rated?

Excellent

⏱️What is the typical response time?

Noted to involve quick service via phone in some cases, but not systematically tracked or reported.

📝What are common complaints?

Strict 'no returns' policy despite receipt being date-sensitive,Specific product match (paint) not successful due to sales error

🛡️What warranties are offered?

None mentioned in the reviews

👥How is customer service rated?

Excellent

💰What about pricing?

Customers report items are well-priced, reasonably priced, very well-priced, cheaper, or cheaper than other stores

🔧Any care tips mentioned?

One review mentions specialized cleaning for paint brushes. One review indirectly references Shelby providing tips on whether a 'metal item I needed would work for sharpening despite it being a 'natural material and not sharpening tool'. No direct tips are provided elsewhere.

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