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Brooklyn Granite

(4.3)
26 reviews
+1 718-484-4830

Brooklyn Granite Reviews

Customer reviews for this countertop supplier highlight positive experiences with professional customer service that is prompt and communicative, a wide variety of material options, and generally excellent installation quality and speed, with several customers praising the competitive pricing and overall value. Negative comments mention potential issues with customer service communication at times, concerns about business practices described as 'sleazy', some products having natural wear expected (like chips), and difficulties with follow-up services.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Prompt service is frequently mentioned; measurements done the next day, installations completed in days (e.g., 5, 7, under 2 weeks).

📝What are common complaints?

Unclear communication about showroom hours/offices/availability,Described business practices as 'sleazy' or 'dishonest',Inability or unwillingness to return for follow-up repairs,Potential for minor damages being expected from this type of work

🛡️What warranties are offered?

No specific warranty details are mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Favorable feedback about value for money and reasonable pricing is given, but some reviews recommend the company due to lower prices compared to competitors. One review notes hidden issues so caution is advised, while another labels the practices as 'sleazy'.

🔧Any care tips mentioned?

No care or maintenance tips for countertops are mentioned in the provided reviews.

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