Brooklyn Granite

(4.3)
26 reviews

Brooklyn Granite Reviews

The reviews highlight generally positive experiences with the supplier's communication, installation speed, variety of materials (particularly quartz), and competitive pricing. Customers frequently praise quick service, customer service interactions, and the overall quality of both the countertops and installation work. Key points include typical installation timelines of 5-7 days, multiple citations of excellent customer service and service quality, and mentions of high-quality materials. The reviews show high satisfaction with pricing and value for money. One review mentions a minor product imperfection (chip) which is noted as expected. There are also some contrasting comments regarding service quality (mixed feedback) and a caution about repeated service needing alignment, but overall, the sentiment is positive with few negative points raised.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Marble

How is the quality rated?

Excellent

⏱️What is the typical response time?

Quick response times were noted for both sales/customer service inquiries and installation, often completed within 5-7 days.

📝What are common complaints?

Inconsistent service quality mentioned in some reviews (e.g., lack of clarity on showroom hours didn't lead to praise but wasn't criticized heavily beyond the one instance, though repeat service requests needing confirmation were noted as a potential inconvenience).,None mentioned directly in extant reviews for positive experiences, only slight nuanced feedback in negative cases.

🛡️What warranties are offered?

Not specified by the majority of positive reviews.

👥How is customer service rated?

Good

💰What about pricing?

Positive feedback about reasonable pricing, unbeatable prices compared to competitors, and decent prices was frequent in many reviews.

🔧Any care tips mentioned?

No care or maintenance tips were mentioned in the reviews.

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