Brooklyn Granite

(4.3)
26 reviews
+1 718-484-4830

Brooklyn Granite Reviews

Customer reviews for this countertop supplier highlight generally positive experiences with the company's customer interactions, communication, and installation services. Customers praise the quick turnaround times, variety of materials available, and professional quality of the countertops and associated work (like templating and cutting). Some positive reviews mention competitive pricing compared to other suppliers. However, there are a few negative or critical comments regarding poor customer service interactions and unclear responses from a staff member, as well as an issue with a service call being declined without explanation.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Measurements typically done within a day or the next. Installation completed within 5-7 days.

📝What are common complaints?

Unclear communication from staff regarding visit hours/availability,Issues with service call scheduling/refusal

🛡️What warranties are offered?

No specific warranty details are mentioned across the reviews.

👥How is customer service rated?

Good

💰What about pricing?

Pricing is noted as reasonable and fair. Some contrasts are made suggesting competitive prices compared to other, more expensive suppliers.

🔧Any care tips mentioned?

No care or maintenance tips for countertops are provided in these reviews.

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