Prime Marble and Granite

(4.8)
62 reviews
+1 917-933-1515

Prime Marble and Granite Reviews

Reviews highlight Prime Marble and Granite's positive experiences, particularly praising the selection of materials, responsive service, and competitive pricing, with numerous testimonials recommending their services. Customers frequently mention interactions with staff like Raj and Lorraine, often appreciating their knowledge, professionalism, and straightforward communication. While quality, service, and pricing are mostly lauded, some mention minor issues related to installation processes or delays.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite, Marble, Soapstone, and others.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Good (Often contacted quickly, even on weekends or during busy periods; installations sometimes completed in days).

📝What are common complaints?

Relatively few complaints were mentioned; however, some customers noted minor delays with installations and relied on third-party fabricators, though the company itself was later praised for resolving these. One instance mentioned the company 'hung up' on a call, though this was atypical relative to the volume of positive feedback.

🛡️What warranties are offered?

Warranties or guarantees are mentioned in relation to the products and staff reliability (e.g., 'Returns calls on time', 'follows up after installation'), but details about specific installation warranties are generally not provided in the reviews. Some reviews imply satisfaction with the purchased materials.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers frequently reported that the pricing was competitive, reasonable, great, or the lowest prices available, providing good value for money.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops were mentioned in the provided reviews.

Other Countertop Providers in New York