Prime Marble and Granite

(4.8)
62 reviews

Prime Marble and Granite Reviews

Customer reviews consistently praise Prime Marble and Granite for its extensive selection of high-quality slabs, professional staff, and competitive pricing. The business is lauded for rapid response times, efficient communication, and excellent customer service. Reviews emphasize the expertise of the team, particularly Raj and Lorraine, highlight the quality of materials (including granite, marble, and soapstone), fast fabrication and delivery times, and overall satisfaction with the services provided. The positive feedback indicates a reliable supplier committed to meeting customer needs promptly and effectively.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,soapstone

How is the quality rated?

Excellent

⏱️What is the typical response time?

Highly responsive service calls appear to be an area of strength, with customers praising same-day quotes, quick communication, and prompt issue resolution. Typical responses are described as being on-time and attentive.

📝What are common complaints?

While overall sentiment is positive, a few reviews mention minor instances of service delays or dissatisfaction from non-companies, small complaints or insurance issues.

🛡️What warranties are offered?

Warranties or guarantees are discussed in the reviews. However, specific details about the terms or duration of these warranties are not provided in the comments.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers report competitive, strong, great, low, excellent, or reasonable pricing. The value for money is consistently described as excellent.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in any of the reviews.

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