Stellar Hardware & Bath

(4.2)
13 reviews
+1 212-970-2777

Stellar Hardware & Bath Reviews

Customer reviews for this supplier highlight positive feedback on their selection (especially for bath and door hardware), prices, and customer service, with multiple instances of high praise for convenience and promptness. However, there are also concerns regarding average response times for customer inquiries (notably delayed replies), instances of potentially uncomfortable customer interactions, concerns about pricing (particularly in one review suggesting overpricing), and no mention of specific installation or product warranties. Since the reviews discuss various product categories like plumbing, hardware, and fixtures, no direct feedback relates exclusively to counter surface materials or care instructions was found.

Summarized by Grok

Additional Information

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Varies but includes prompt replies (with one specific complaint about delays)

📝What are common complaints?

Delayed or slow response to customer inquiries, potentially high prices (at least one user found them overpriced), instances of unprofessional or discomforting employee conduct during interactions.

👥How is customer service rated?

Unknown

💰What about pricing?

Mixed feedback: Some reviews mention good appropriate prices (like "best selection and prices" and "good advice given," implying reasonable value), while others note the establishment may be overpriced in specific contexts.

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