Brooklyn Butcher Blocks

(2.8)
26 reviews
+1 917-268-6140

Brooklyn Butcher Blocks Reviews

Customer reviews for Brooklyn Butcher Blocks present mixed feedback. Potential customers are advised that the business has both positive and negative experiences documented. Significant issues mentioned include product quality problems (notably warping or defects when exposed to moisture), delayed delivery, unresponsive customer service, and instances where products were not sent or were defective. Some reviews praise the quality, craftsmanship, and service in specific positive interactions, but these seem inconsistent with recurring complaints. No direct references to store location (other than a potentially confusing one) are confirmed.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Butcher Block/Wood (Maple, Walnut, Cherry, unspecified Brooklyn Butcher Block),Marble

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Responses can range from excellent/reflected in positive comments to extremely slow or non-existent, particularly during backorders or for problematic cases.

📝What are common complaints?

Poor product quality (e.g., cracking, chipping, warping),Delays in delivery or failure to deliver,Unresponsive or poor customer service,Non-functional/missing components (e.g., feet not included),Refusal to provide refunds or returns without explanation,Inconsistent quality even from large orders

🛡️What warranties are offered?

Mention of one specific instance of product replacement, but no clear standard warranty policy is stated.

👥How is customer service rated?

Poor

💰What about pricing?

No direct feedback about pricing or value for money.

🔧Any care tips mentioned?

Wooden countertops should be handled carefully, specifically avoiding submersion to prevent damage (e.g., the example mentions hand washing warping a butcher block).

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