World Class Granite

(4.8)
86 reviews

World Class Granite Reviews

Most customer reviews for World Class Granite are overwhelmingly positive. Customers praise their professionalism, particularly highlighting Jansel and the installation teams. Key positive aspects mentioned include excellent communication, reasonable pricing, easy and fast processes, high quality products, smooth installations, and large selections of premium materials like granite, marble, quartz, and Caesarstone. Several reviews emphasize Jansel's specific positive contributions. However, a small number of reviews expressed significant dissatisfaction, citing unprofessional behavior and issues stemming from the sales or fabrication process, including theft and product defects. Response times are not clearly discussed across the reviews, but World Class Granite is mentioned as capable of handling problematic situations effectively. Installation quality is frequently commended, while specific warranty details are rarely provided. In summary, World Class Granite appears to offer a high-quality product with a generally professional and satisfactory customer experience, though some negative feedback suggests potential variability in service quality among staff or during specific transaction phases.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartz,Caesarstone

How is the quality rated?

Excellent

⏱️What is the typical response time?

Not consistently discussed or specified across the reviews. Positive mentions exist without quantification, while one review notes handling an 'emergency' or 'problematic' situation (referencing Caesarstone sizing).

📝What are common complaints?

aggressive sales tactics (quoted as disrespectful and screaming),unprofessional and fierce service during fabrication discovery,theft of personal property by the business/staff

🛡️What warranties are offered?

No specific warranty information is provided in the reviews.

👥How is customer service rated?

Unknown (Conflicting information: strong positive praise contrasts with specific negative accounts of rude sales and project execution failures).

💰What about pricing?

Reviews indicate reasonable pricing in positive cases, transparency regarding costs in some instances. Negative reviews involve complaints about high costs.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in these reviews.

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