Custom Counters by Precision

(4)
40 reviews

Custom Counters by Precision Reviews

Customer reviews for this countertop supplier reflect a mix of positive and negative experiences, with numerous testimonials praising exceptional customer service, professional installation crews, and high-quality materials (such as granite, quartz, and dekton). Potential customers frequently highlight the variety of material options and the proactive approach of the company owner and staff in addressing issues. However, some reviews mention instances of delayed service (e.g., late arrivals) and unexpected cost increases after the initial quote, alongside a few accounts of installation errors. The overall customer experience appears to be variable, with factors such as promptness and service quality playing a significant role in satisfaction levels.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite (Uba Tuba),Quartz®,Dekton cascade,Ceramic sink countertops

How is the quality rated?

Good

⏱️What is the typical response time?

Quick or Variable (Positive Cases): Crews arrive on time, inquiries sometimes addressed promptly. Negative Cases: Reports of late arrivals and delayed responses to service requests.

📝What are common complaints?

Installation errors (incorrect cuts, improper seams, sink detachment),Unexpected cost increases after installation/quote,Delayed service (late arrivals, slow response/inaction),Poor worker/customerservice behavior

🛡️What warranties are offered?

Not Consistently Mentioned

👥How is customer service rated?

Mixed/Variable

💰What about pricing?

Mixed (Positive: Finds prices high but worth it for quality; Negative: Dissatisfied with additional charges, perceived poor value for pricing)

🔧Any care tips mentioned?

None Consistently Mentioned

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